Long overdue review because I've been coming here for years for injectables and have always had…read moresuch a great experience! I've seen Tiffany, Christina, and Caryn, and I love them all! They're all so personable, knowledgeable, and trustworthy, and that's why I keep coming back. :)

I reached out to the owner, Christina, to clarify why I was charged Botox pricing after being…read moretalked into Dysport without a clear explanation of the cost difference. Her responses were filled with confusing jargon that didn't match standard unit conversions or my actual experience. When I asked for clarification, the conversation was dismissed instead of resolved. For a $200 difference, I was surprised by the lack of transparency and the unwillingness to address the issue. I'm sharing our correspondence so others can see the interaction for themselves. Our correspondence after many failed attempts! Her response was not correct, a confusing bunch of jargon and then she dismissed me after my response! Hi Christina, I want to clarify my concern one last time. Ten days before this appointment, I had a full Botox treatment elsewhere. At your office, I only received a very small touch‑up: a bit above my brows, a small amount in the DAO area, and a tiny amount above my lip. This was not a full forehead or full‑area treatment. Your injector specifically told me she used 1 unit of Dysport on each side of my top lip, and when I asked about the conversion and pricing, the explanation I received didn't make sense. Now that I see the lack of results -- and considering I also had swelling in one eye afterward -- I do not believe I received anything close to the Botox‑equivalent of 24 units. It feels consistent with 24 units of Dysport total, not 72 units. I also want to mention that during the visit, I asked about options for skin tightening and wrinkle reduction and explained that I have rosacea. I was told that CO resurfacing would be good for me, even though that type of treatment is generally contraindicated for rosacea and can worsen redness and sensitivity. I was also encouraged toward hormone pellets after mentioning I take hormones, which felt like unnecessary upselling. Overall, the experience came across as high‑pressure rather than patient‑focused. I'm not going to continue going back and forth. I'm simply asking for fair billing based on the actual amount injected. A $200 reimbursement would resolve this. If not, I will leave an honest review and move on. Best, Her only email before the response you just read. Then I was dismissed.... Ghosted.. Thank you for reaching out and for sharing your concerns. We completely understand that pricing for injectable treatments can sometimes be confusing, especially when comparing Dysport and Botox. Dysport and Botox are both neuromodulators, but they are measured using different unit scales. Dysport units are not equivalent to Botox units. In clinical practice, approximately 2.5-3 units of Dysport provide a similar effect to 1 unit of Botox. To keep pricing straightforward and consistent for our clients, our office structures Dysport pricing so that the treatment cost is comparable to Botox for the same aesthetic outcome. We use a 3:1 approach. For example, what may be normally be documented as 72 units of Dysport corresponds roughly to about 24 units of Botox in clinical effect and we call 24 units of Dysport in our office. For reference, the manufacturer's (Galderma) recommended dosing for Dysport in FDA-approved areas includes: * Glabellar lines (frown lines between the brows): 50 units total (administered across 5 injection points) * Lateral canthal lines (crow's feet): 30 units per side (60 units total) Actual dosing may vary based on muscle strength, anatomy, and desired results, which is why your treatment plan is customized during consultation. Our goal is always to deliver safe, natural-looking results while maintaining transparent and consistent pricing. If you would ever prefer pricing strictly by Dysport unit rather than Botox-equivalent dosing, we are happy to discuss options. Please let us know if you would like to review your treatment plan in more detail or schedule a time to talk -- I am always here to help. Warmly, Christina OBrien, NP, owner DermaVogue

My husband showed up for 2nd appointment with Dr Jesse Mitchell, and was told he died. (NO…read morenotification call!) No other Dr available there. Tried 3 other dermatology locations with Promisecare. Lucked out with 1 good appointment with Dr Chris Phillips at Murrieta office, and booked cancer surgery with him. At arrival for 2nd appointment, he had been transferred to a different location, and did not appear for the appointment. My husband was offered a back-up NP to do the surgery. NO THANK YOU. Only had 1 other dermatologist that is rated 2 stars. Otherwise we could drive to Hemet, a 1 HOUR ROUND-TRIP TO A DR, whose schedule is unknown. Very frustrating. The office manager suggested a Dr that has absolutely NO ratings, and cannot be found on Google. There are 8 dermatologists on the Promisecare website, and 7 are unavailable (gone?). What a horrible, horrible system. By the way, the Primary Doc, Jason Black is absolutely fantastic.

Good service, knowledgeable staff, and they were able to help my daughter heal a pretty nasty scar…read more Took a couple visits but after some treatment, my daughter's scar is completely healed with only minimal visibility but it's completely smooth on the surface. It was a bit pricey since my insurance wouldn't cover the treatment as it was cosmetic only. That's my only knock. Value is there but it was tough to fork over so much cash. My daughter's comfort and confidence is worth every penny, it was just a few more Pennie's than I would have liked to spend LOL!

I saw this location on Yelp and wanted to try it, but every time I called there weren't any…read moreappointments available. Sad face! I kept calling every few months to no avail. I decided to try again and called a few days ago and was given the same news; no appointments, no new clients :( My suggestion is to keep trying, GLOW is totally worth it! Then the next morning I received a message that there was a cancellation 3 weeks out as well as one at the end of that week. What?! I jumped at the chance and was super grateful they called me back! Yay! Patience is a virtue. I received a text with the appointment confirmation and directions to find the location. Of course, I still missed the location, but I managed to get there right on time. Phew! Glow Advanced Skin and Body Care is located on Hancock in Murrieta, which is a big street. It's behind a pet clinic, in a 3-story building. You walk into the lobby, up the elevator to the 2nd floor and exit to the right. When you walk in it immediately has a peaceful vibe. GLOW is by appointment only so it's nice and quiet. I was asked to fill out an intake form and then Lauren came out to greet me. I was taken to the facial room and took a seat to chat with Lauren. She asked questions to get to know me, what my expectations are and what she could offer. She's holistic by nature and that's what spoke to me the most. I was then asked to change into a towel wrap, showed where to put my stuff and then asked to get onto the facial bed. The initial appointment took about 2 hours from walking in the door to getting back into my car. I appreciated that Lauren took her time. I also liked that she wasn't too chatty during the facial itself. Whenever I'd ask her a question she'd answer and add some good tips. Ultimately, I really wanted to relax to enjoy the experience. I ended up purchasing some Sanitas Skincare items she recommended. Then we made my appointment for 6 weeks out. I'm trusting with Lauren's help and following her lead with the products I'll now use on my face I'll have the results I've been hoping for! I'm all in and excited to try Lauren's method. She was so nice and I can tell she's an expert in her field. She wasn't pushy at all, which was refreshing and I could tell she was honestly trying to help me. She's been through her own skincare journey so I trust her experience. I also love that each facial is personalized to each client. I will gladly return. After the facial my skin felt amazing! It was GLOWing and moisturized! I'm committed to coming every 6 weeks and I'm sure my skin will thank me for it! I'm looking forward to see where my skin journey takes me with Lauren's guidance :)

I cannot thank Lauren enough for helping me with this acne journey. I had painful adult cystic acne…read morefor almost a year and a half. Tried everything, literally every skincare brands at Sephora, and even went to other facial spas, seen couple of dermatologists who recommended Accutane (which I did not used because I heard alot of bad nasty side effects). Nothing worked. Glad I found them at Yelp and it has already been 6 years from now I am still coming back everytime my skin is having a breakdown. The only thing that worked for me! Saw her constantly every week for months and it actually shows real result! My skin looked brighter, smoother, clearer, my acne gone (and never had one after that thank God). Lauren just knows my skin more than I do! Sharen is amazing too. Always greets you with a warm happy smile. They made you feel at home! Booking is easy too but they book months and months so better call ahead. I told my coworkers and my friends about this since they've been asking if I took accutane or antibiotics to clear my acne, I was like 'nope! Never had to use one!' I couldnt recommend them enough. This place is the promise in clearing your acne. I've been there! I am a living proof!

This is the best nail salons I've ever been to in my entire life and only one I will ever go back…read moreto. Do not hesitate, get your appointment right now! I've never been happier with my nails and felt so beautiful. The treatment and atmosphere here is outstanding. I've tried uncountable nail salons and this is the only place I'll ever go to. My nails are beyond perfect and besides that the comfort is unbelievable. It feels as if I don't even have nails on, that means a lot cause if you have nails you understand how their can complications and pain. No worries about anything going wrong here. The whole service was more that comfy and I always have fun being here I'm so lucky I found this spot! Come by if you actually want to walk out of ur nail salon happy with nails that last. I had my gelX for over a month and not even a chip or single broken nail love it here. Finally found my pl

Absolute best nail salon my girlfriend has ever been to! She is so excited every time she comes…read morehere and can't wait to come back. They listen to exactly what she wants and they do the most professionial job by far. If your thinking of getting your nails done or a manicure or pedicure, PLEASE COME TO THIS LOCATION. You will be very pleased.

This was such an amazing experience for me! Ill start by saying this was a birthday surprise from…read moremy husband so if yall are looking for a way to treat your partner this is definitely worth it I was booked for a prenatal massage with Sonji. This woman yall let me tell youuuu ! This woman is such a warm kind soul! When we met she embraced me with such good energy and I immediately felt comfortable in her presence. I am 34 weeks pregnant to paint a picture for yall (so pretty uncomfortable at this point haha), I dont ever get massages so I wasn't sure what to expect especially with me being so far along but the table and positioning was comfortable and supportive the entire session. I chose to lay on my sides supported by pillows for my belly and I was super relaxed. She was able to work my full body, focusing on areas that are more problematic for pregnant mamas. I really didn't realize how much I needed this massage. The whole experience felt very healing, it released so much physical AND emotional tension I was storing all throughout my body. It was just a really intentional experience and you can tell she really loves and cares about what she does. She really pours love and healing into ur muscles! Went home feeling super relaxed for the rest of the day. Thank you so much Sonji, you're amazing - Sophie and Tommy

Sonji is a sweet wonderful person with a very nurturing personality and heart. Being in her…read morepresence is as calming and soothing as her skilled work is. It was a real joy to meet her and get the help that I needed.

Dalia is an amazing artist! She is incredibly skilled and truly passionate about what she does…read more From the moment I walked into her shop, I was greeted with warmth and genuine attention. She provided expert care throughout the entire process, talking me through every step -- from pre-care and numbing to aftercare instructions. The results are absolutely stunning, and I've received so many compliments already. Thank you, Dalia, for the confidence boost and your exceptional work!

I had to fix my eyebrows from a long time ago, they were grayish blue, I would have to cover them…read moreup with pencil and felt very self conscious when I would swim. Dalia fixed them and made the look very natural! I love them The follow up made them even more natural and beautiful

My daughter had Rhinoplasty and if I could give 100 stars I would. They were ABSOLUTELY INCREDIBLE…read morefrom start to finish. They treated her like a queen!!! Her experience was PERFECT! Her results were also PERFECT!! She had very very little pain! Her recovery was remarkable. Dr Newman is truly the BEST Plastic Surgeon in Southern California. I have heard horror stories and I'm so happy I took my daughter to the best!! Best staff ever too!!!

I follow Newman plastic surgery on social media and I saw they had a HydraFacial special! I've…read morealways wanted to get one and at the price advertised it was a great deal compared to other esthetic companies. Sydney was the esthetician that provided my service. She was wonderful. Being that it was my first time getting this service she walked me through the process. She had a great touch and it was very relaxing. She recommended derma-plane as well. I decided why not since I was saving a great deal on the facial. She was very knowledgeable and recommended some skin care solutions that might help with a minor breakout I was having in recent weeks. I look forward to seeing Sydney again for esthetic services at Dr. Newman's, I highly recommend the HydraFacial with Sydney!

Summer was amazing! She was so sweet and my face feels so rejuvenated after my hydrafacial. I 10/10…read morerecommend especially for any horse girlies who are out here riding/competing to clean and refresh our faces that are always braving the elements.

Cheryl did reach out next day to apologize for the misunderstanding she reimbursed me…read more I appreciate this gesture and her reaching out next day to fix the problem Thank you

Sharone has helped me gain my confidence back. I came in desperate for help with my skin. She…read moreassessed my skin and gave me recommendations on treatments, facials and skin care products. I've seen drastic improvements in my acne scars, my pores, fine lines and a decrease in my skin breakouts. I would definitely recommend.

Sharone is amazing. Sharone performed micro blading/tattooing. We discussed the eyebrow shape I was…read morewanting. She's truly an artist. My eyebrows were very thin in the middle and short. I now have beautiful full brows that taper out beautifully. I love how natural they look. Sharone did the hair strokes so perfectly that I can't tell which is which-and I do look in the mirror now because they look so good! I recommend her to my friends, which says a lot. You will love her work and professionalism.

Wanted to come back and make some remarks on the pricing! Did some research on the products and the…read morepricing and they are all superb! You could buy direct from the company for the same price but then you have to pay shipping and handling. So I would rather support this small business and I am honestly just impressed with the pricing. Most locations will jack the pricing up and this was what you could get it for with a discount and you would still have to pay shipping from the suppliers. So this location is literally giving things to us at retail without markups! I will be going there sometime this week to pick up the supplements and powders I want. I'm looking forward to seeing some results!

Very friendly and knowledgeable, the lady who runs the shop really knows her stuff and recommended…read moreme some products that have finally allowed me to get some sleep. We had our 4 year old with us who was causing some havoc in the store and she was very friendly about it and even has some toys available for little ones to play with. 10/10 would recommend