The store has interesting items but The service was atrocious. When purchasing a small bag the attendant Mike has rudely asked me to move my items even though the display case was right next to the register. I had purchased the bag with a very negative interaction that even my brother noted the rudeness of the attendant. I walked out next door and found something else for my daughter and checked out with someone who was kind and respectful.
If it weren't for the rudeness of the attendant I would have never considered returning the item. It is not about the money or the product. So I went back not five minutes later to return the item and the attendant Mike said that there is a clearly written and enforced policy of no returns. He said that all because a customer does not read the sign which was closer to his side of the register and I am a short person so not readily in my line of sight. He also never noted verbally during the previous transaction that there were no returns. Instead being preoccupied that I had my things on the counter I order to take out my credit card to pay. Again I would have never considered returning the product if it weren't for the initial rudeness of the attendant. He said my only option was to come back Monday or Tuesday to speak to the owner but I leave Sunday at 7 AM.
In short: Interesting products, horrible customer service. With so many wonderful options in Breckenridge, I would shop elsewhere where. read more