I am extremely disappointed with my experience with The Spa of Charleston. If I could give them a…read morezero, I would. I booked two Local Special massage services for March 17. I then received a message from the spa stating: "Unfortunately, the professional assigned to your services will be unavailable that day, so we will need to reschedule the appointments. We would be happy to move your services to either the week before or the week after..." I understand that scheduling issues happen. However, I explained that I could only reschedule for Monday or Thursday of that same week and requested the same Local Special rate, or potentially a weekend at the same rate due to my work schedule. Since this was booked in advance and the change was on their end, I asked if they would honor the Local Special pricing on another day that aligns with my schedule. I was told no. There was no effort to accommodate, no compromise offered, and no flexibility despite the inconvenience being caused by their scheduling conflict. For a spa associated with guests and visitors of the Francis Marion Hotel, I expected a much higher level of customer service and professionalism. Unfortunately, this experience felt dismissive and inflexible. They simply said no and cancelled my appointments. Locals and tourists, I encourage you to support a business that treats people with common decency. Very disappointing customer service!

Cannot describe in words the experience I had at The Spa of Charleston. From the amazing Customer…read moreservice I received from Chris to having one of the best massages I've ever had from William. William who was so professional while giving me the Charleston Whiskey Package. He was able to get out all the tension in my shoulders and lower back. I WILL be a REPEAT Customer!!!

I visited Urban Nirvana today for the Deluxe Hydra facial. I relaxed in the relaxation room while I…read morewaited for Michelle. It was wonderful. Hot tea, water and snacks were available to enjoy while you wait. Michelle was amazing. The Deluxe hydra facial was just what I needed. Check in and check-out is very easy. They sell facial and body products, clothing, jewelry, candles and CBD gummies. Very cute shop. Parking is limited in front of the salon, but you can park in the Earth Fare plaza across the street. Scheduling appointments is easy to do online. I recommend Urban Nirvana and would come back again.

I have to say this is and always has been a favorite little spot of mine. I needed a massage…read more Seriously, I had been trying to mend a sore muscle in my back and neck for a couple of weeks. I threw in the towel and went for help. A girl knows when it's time to get a professional involved. I called and was surprised that I was lucky to have found an appointment that someone had just cancelled. Angel to the rescue. She did her magic on my back neck and shoulders. I walked out of there feeling a million times better. Oh.. and just so you k owls they have a great shop area as well. I've gotten many little gifts and treats for myself. Best pajamas I've ever owned. The front desk staff is always so sweet and bubbly! Go treat yourself or someone you love.

I was having the worst month of my life and my daughter booked a session with Kate. I am not going…read moreto lie, it was the best facial I've ever had in my life. I'm 58 years old and this rivaled the best massage. December and January have been horrendous for me... My husband of 40 years had been cheating and left me for some TikTok dancer on Christmas Eve. Kate took good care of me and made me feel like a princess for a full hour. I can't say enough good things about her and her work. I come from Southern California and she was far better than anything. I've had there... In Malibu, no less. So if you want an unbelievable facial, book now!

The BEST facial in Charleston! As someone who recently moved from LA, I was a little nervous about…read morefinding a new esthetician, but Kate completely exceeded my expectations. She used every technique possible to enhance my skin from extractions, an oxygen facial, a chemical peel, and even a lymphatic drainage massage. My skin was completely transformed after just one session. The space itself was both charming and incredibly relaxing. This was a truly elevated spa experience.

Well, I glad I searched online for a Dermatologist that could help with my problematic skin. Over…read morethe years, I developed Brown spots and small skin tags. I also noticed my hairline was thinning, too. Dr. Walker examed my face and on the scalp. She quickly put my fears at ease. She removed several of the tags and small moles on my face. The process was quick and not as painful as I imagine it will be. I completely freak out moments before the procedure. The nurse calmed my fears and helped me with my anxiety. Dr. Walker recommends me to Ashley. To follow up with some other facial services. Overall, Dr. Walker and the other ladies were professional and personal. I feel like I've been going there for years. However, I've only been there a few times. Thank you, Dr. Walker, Ashley, and the other ladies.

Horrible doctor. Lack of follow up post-op. Would never reccomend to anyone. They are clearly…read moretrying to cover up bad/honest reviews by incentivizing 5-star reviews.

I have been going to this tanning salon for years off and on just to get some color when needed…read more The customer service is always very pleasant & I am greeted with smiles and kindness. The staff is very knowledgeable as to what tanning beds are best for your particular needs on that day. There is a wide variety of lotions and enhancers that they sell and frequently have great deals on them. I highly recommend Palm Beach Tan on Wappoo Road in West Ashley!

My friend recently got her engagement ring stolen at this location and the manager refused to show…read moreher any camera footage. Police report was filed but obviously there's not much that can be done. She was the last one in and the first one there the next day. Disgusting, in my opinion.

My results have been mixed at a significant expense. I had to pay to dissolve filler they did as…read morethey claimed it was old filler. Started to fill the bill, nickel and dimed. Wish they cared more about results and patient satisfaction than in and out treatment.

Sarah is lovely, however giving 2 stars because of how rude the girls at the front desk are. It's a…read moreshame.

My experience at PBB was phenomenal!! Angelina is very knowledgeable and professional when it comes…read moreto doing my facial laser treatment. I always look forward to scheduling for my treatments. There is more to come for me with the services she provides.

Honestly, by far one of the best Med Spas I've been to. I felt so calm and heard! Angelina truly…read moreunderstood my beauty goals and is guiding me in the right direction. I've been back three times now! I've done botox, microneedling (2 sessions), lip flip, and a b-12 injection! All were AMAZING! (I didn't feel a thing lol) I recommend her over anyone else in the CHS area!! :)

Love this store!! the staff couldn't be nicer. every single one of them. they work as a team…read more refreshing! always helpful, they look for items not in stack and even have the item shipped. What does this store not have?? It's a veritable one stop shop! love it!

I am so impressed with this wonderful beauty products store! They carry the best variety of brands…read moreand have full inventory. The staff are super helpful! I've shopped here both before and after COVID-19, and they still offer the very best customer service! I love the staff recommendations for my skin concerns. They always know just what to suggest to solve my problems. This store and the one on Kiawah are my go-to's for makeup and beauty products!