After having a horrific experience elsewhere, this place seemed to be the bees knees.
Gabby was my regular technician. My first visit there was an assistant in the room. She recorded a video of my removal, with out my permission on her personal cell phone. I didn't notice until after because my face was down. I don't know where this video went but I told them they did not have permission to share it. I asked them to send it to me, they never did.
A few treatments in, I had the assistant as a technician for a treatment. I was unhappy with the procedure and results. I expressed my concerns and to my surprise my technician defended the assistant. Though disappointed with them, I returned a few more times after this as I had built trust with Gabby as my regular technician.
My results were less and less with a longer recovery and it was starting to add up financially. My final treatment here was not pretty, my skin looked like it was going to scar as it had bubbled up horrendously. It took extra time to heal and had a soft pink shine to the area for weeks once the blisters subsided.
I decided it was time to cut the bond with Gabby and try somewhere new. After receiving treatments else where, I am able to give my honest review:
They took a video with out my permission on a personal cell phone and I don't know where it went.
They mean well but their sisterhood took over from their professionalism with client concerns.
They communicate well and go the extra mile with aftercare.
The clinic is nice but it's in an actual clinic so you need to book directly with the technicians. The communication between the reception and technicians is fairly poor. I had a cancellation and got an angry/upset call from Gabby. She drilled me hard about when I called to cancel and who I talked to, I felt it was inappropriately handled.
They said " maybe one more treatment" twice.
Once I tried somewhere new, I had no blisters and great results where I had seemingly plateaued with Skin Care Laser Centre.
Overall I have had both worse and better experiences. read more