I usually go to Santa Rosa for my hydrafacials, but was looking for something closer to home in Petaluma and I came across Skin Logic. Booking online was super easy and I received a confirmation each time. I've had 2 hydrafacials with Lia, and they have been great! She really knows what she's talking about and I can tell how passionate she is about skincare. I love how she explains everything she puts on my skin. Lia will also do what is needed for my skin which is super nice. My skin felt super clean and refreshed after each appt! read more

Everything love her! So funny and gets the job done quickly will definitely come back! Close to zero pain compared to other sugar waxers ive been too! read more

My first appointment went ok - not too many issues. When I returned for my second appointment a month later, an appointment that was booked in the salon and with the reminders that were sent from the system, I showed up and waited outside in the cold, thinking she was with a client in the back. I text her saying I was outside. After some time, I was informed that my appointment was in the "old system" (how does a business owner change systems without informing clients and rebooking appointments that have been on the schedule for a month?!) and she was off but to go back the following Monday at 2. I confirmed what services were needed and gave her the benefit of the doubt and scheduled my day to be back at the date and time she gave. Monday at 2 I show up again and my gut knew what was going to happen - I stood outside again in the cold...I text the same number she had previously replied with and NO DANG RESPONSE! (No apology, no communication what so ever!) Very unprofessional and just plain RUDE. If I'm late or cancel there is a cancelation fee - where's my money for the two times I was ghosted?! HORRIBLE CUSTOMER SERVICE DO NOT EVEN WASTE YOUR TIME! read more

LIZ IS AMAZING!!!! knew I wanted to try sugar waxing after learning about it through YouTube. I asked a few friends if they tried it yet, none of my friends tried it out so I decided to look for a place with good reviews etc etc. I guess I got overwhelmed and then forgot about it. Then one day I was on Groupon, and I came across Skin Logic in Petaluma, they had some great deals on everything like microdermabrasion facials and sugar waxing. Of course I checked them out on Yelp, and decided to purchase 2 of their services. I got a facial for boyfriend and a Brazilian sugar wax for myself. On both visits Liz was out girl. My boyfriend enjoyed his facial and his skin looked nice and refreshing after his appointment! He was glowing for sure! Loved it! LIZ is so amazing at what she does!!! She is very professional and super friendly. She thoroughly explained each process and answered all of my questions! I was so impressed with my result. I don't think I'll ever go back to regular waxing! Not to mention the Brazilian sugar wax appointment was only 10 mins! I couldn't believe how that went so smooth! What a great experience. It was definitely less painful then regular waxing. I LOVEDD IT! I left and booked 2 more appointments through Groupon!! I HIGHLY RECOMMEND this service to anyone interested in trying it out. The salon is so easy to find and it's super super cute inside. The girls are nice, and they even sell cute jewelry!! Do yourself a favor and book with Liz and Treat yourself, I'm sure you deserve it! read more

Moving to petaluma I didn't think I would get my beauty/self care treatments up to my standards now that I live in a smaller city, but girl I was in for a surprise. So i started my search to get my eyebrows done & I came upon Skin logic. Being middle eastern your eyebrows are your pride & babies. So I was very hesitant. I looked up the instagram page & I saw great eyebrows done by Leah the owner so I felt a bit more at ease and made my appointment. They are located at the Plaza north center next to the Subway. The shop is very dainty & small with a warm welcoming decor of pink & gold pallet. I immediately fell in love with the atmosphere. Then Leah welcomed me & walked me to the room for my appointment. She is a very warm & easy going person at my first encounter with her. Then I proceeded to tell her about how I wanted my eyebrows to be threaded with the shape & the thickness I wanted. I think she found out I was very meticulous about my eyebrows :) & gave me the exact results I asked her. I was beyond overjoyed because phewwwwww!!!! I was nervous going in what Im coming out with! My babies (eyebrows) were in great experienced hands & now I have my new go to spot. She offers a lot of amazing services such as waxing, sugaring, facials & she even makes her own facial treatments & masks as skin logic products. The prices are very reasonable considering her expertise, My eyebrow threading ended up being around 20$ at the time. Being a Pharmacist I have my own fair share of knowledge about skin & have made notice to Leahs experience & knowledge in her field of work. Its great to trust someone thats taking care of your skin, the biggest organ literally protecting your body. I don't know about you all but When it comes to my face I don't just let anyone treat it. So thanks Leah for your amazing work girl. read more

Skin Logic - Reception desk - Sugaring Near Me - Petaluma, California

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I will never go anywhere else but this place! After a mishap with another waxer a few years back I had no idea what to do about my brows. I started going to Lia about 6 years ago and will never go anywhere else! The atmosphere is inviting, everyone that works there is great! I would rather have my brows be bushy than trying to squeeze in to get them done at any other place! read more

Lia is incredibly unprofessional and should not be able to run a business with how she handles situations. Look somewhere else if you're hoping to find a reliable esthetician, otherwise be prepared to be disappointed :( would give zero stars if I could. read more

I am very disappointed. I thought with the high reviews on Yelp that this was a safe bet. It didn't turn out that way for me. When I looked at my brows in the mirror afterwards I noticed a gap, and I asked what that was. The person simply responded that I needed to get eyebrow tinting. I was stressed all the way home afraid about what I would see when I looked in the mirror more closely. It was just as bad as I had thought. The person must have plucked hairs in the middle of my right brow as there was never a gap there before. Also, at a closer glance they are completely uneven and one brow is thicker than the other by far. The disappointment is that I was very clear with this person that I wanted to keep the same shape and do it very basic. She complimented the shape. Why did she alter it then? read more

Skin Logic - So disappointed! There is a big gap in my right brow now and they are totally uneven - Sugaring Near Me - Petaluma, California

I had a 315 appointment she texted at 2:15 the day of and asked to reschedule. I called and responded back and I've heard nothing... absolutely terrible customer service. read more

LIA is simply the best. I was in desperate need of some self-care recently and called Skin Logic through yelp, not realizing that they were not open that day. Lia answered my call and informed me that they are closed but since she only lives 5 mins. away, she would gladly see me. I was honestly floored by her kindness and willingness to accommodate me in such short notice, but she truly turned my rough day around and I'm forever grateful. The boutique is clean, chic, and conveniently located (there's a nearby Starbucks, Trader Joe's, and other local cafes/stores + plenty of parking). As soon as you walk in, you immediately feel relaxed by the wonderful aromatherapy scent and Lia's welcoming smile and 5-star treatment. I got a combo of a microdermabrasion + pumpkin facial and decided to add a brazilian sugaring, which saved me a drive to Santa Rosa for a wax appt. Lia took such great care of me, was extremely professional, knowledgeable, gentle and calm. My facial was by far the best I've ever had! She was so thorough and didn't neglect my chest, neck and even my upper back. I felt so relaxed and rejuvenated. I can't wait to come back! read more

Came here for a sugaring brow wax + tinting. Lia did an amazing job! She was super friendly and listened to exactly what I wanted. I've never had sugar waxing done in the past (I've only tried traditional waxing and threading) and this was literally painless and the arch was perfect. The booking process was super easy to navigate, I booked about an hour ahead of the appointment. One item to call out is that their business hours are inconsistent between Yelp and their website, I just called ahead of time just to confirm my appointment and make sure that they were still open. read more

Love this place! I was really lucky and won a free Brazilian sugaring on their Instagram during a giveaway. I'd never had a Brazilian before but winning it was just what I needed to kickstart my newest addiction. I was so nervous when I showed up but Lia was so sweet and made me feel super comfortable! When she was finished I couldn't believe I was so nervous and also the pain was so worth it. And not too unbearable because I prepaid for another 6 appointments after that! If you're on the fence about sugaring, looking for a new place for hair removal or are looking into it in general I highly recommend Skin Logic! They've made a lifetime customer out of me. read more

Skin Logic - Cutest little salon. Love the cozy decor. - Sugaring Near Me - Petaluma, California

Very poor customer service. I booked a 3:45 wax appointment, when I showed up the door was locked. I called and texted with no response to this day (over a week ago). I messaged on instagram to make sure I wouldn't be charged for anything and I was left on read. I have a few other friends that had appointments that week with Lia as well who were flaked on as well. Would not recommend and will not be going back. read more

What a joke. I wish 0 stars was an option. I booked a 5pm sugar Brazilian and when I arrived the door was locked and lights off. No one answering the phone. Responding to texts. I should have anticipated this. Almost a year ago they canceled my appointment 3 hours before I was supposed to come in... non existent customer service. Luckily I live close and didn't drive far. Will never give them by business. read more

I love this little spot!! I called earlier in the morning to make a same day appointment and luckily they had some available. I have been here before and I fell in love with this place, so peaceful so calm and fresh! As soon as you walk in your greeted by Lia! She definitely give you a wave of good vibes Lia greets you with excitement and is so very sweet. Everything is so well placed and the zen feels great! The fresh sent of lavender and rose is a plus as well! Lia took me back to the first room where everything was so clean and fresh. With a very comfortable bed to lay on and the sheets smelt fresh as well. I laid down and Lia began to do her magic! She did not use your typical strip with hot wax (which rips off the skin in my right eye) she used a hard wax which she places on and it's not hot at all and as soon as it's harden she take it off with such grace! Lia asked how I like them and I told her I fell in love! After we finished she took me to the front and she gave me a punch card which I love! I definitely appreciate you Lia and the amazing job you did on my brows! read more

Skin Logic - Sugaring Near Me - Petaluma, California

Every appt I've had has been canceled the day of. Will not waste my time here anymore.

Jaylyn is always so welcoming and nice. I always do sugaring Wax with her and I recently had a hydrodermabracionalso with her. My skin looks and feels so nice after the facial. Thank you Jaylyn! read more

I only saw her once which she was late but whatever, it happens. Then for my second appointment (that she confirmed 1 days prior) I drive to Petaluma, got there 10 mins early and she called while I was in Starbucks grabbing a coffee, a few mins before my appointment was going to start and she canceled. She didn't care about bringing on my business but I hope she works out for you! read more

Lia provided a very thorough, painless and quick wax for me today. I was nervous to try someone new for such a personal procedure, but she made me feel at ease. She is passionate about what she does in providing natural aesthetic services. Atmosphere was clean with clear covid-19 policies and procedures. I'm excited to return and happy I finally tried this place out. read more

Very poor customer service. Very flaky. I drove an hour to an appointment that was a no show from them. They claimed my appointment didn't show up on their booking although I made my appointment several days in advance. I gave them the benefit of the doubt and re-scheduled. Drove an hour AGAIN for them to cancel last minute, claiming a power outage. However, I was already there and all business in that area had power. Such a shame because I heard great things but too flaky for me! read more

Well, I pulled the trigger and scheduled my fist ever Brazilian! I would be lying if I said I wasn't a wee bit nervous. However, Elizabeth was not only professional, she did an amazing job and made me feel so beyond comfortable that I almost forgot my kitty was getting sugared! She also did my eyebrows and they look phenomenal!I highly recommend stopping by Skin Logic and seeing Elizabeth for all your sugaring needs! read more

I went in for a brazillian sugaring, and it was by far the best experience for a wax of my life. I do have sensitive skin so it was nice to try something so natural, she even has treatment for ingrown hairs. Lia, was wonderful and I enjoyed talking to her (it's so hard to find people who are so easy going in this industry). After 10 minutes, I have no pain to speak of and I am even on my period which is highly impressive. She was so gentle, and walked me through the process, there is no reason to be nervous about this sort of thing. I will definitely be sugaring maintenance in the future, it was so pleasant! Thank you so much Lia --this will make my trip to Maui all the more lovely!! read more

Have been going to Skin Logic for two years and have been very happy with the services and results I've received. The sugaring is great and I go consistently because it is just so easy. I also got dermaplaning regularly and it really has been the game changer in my skin care routine. It has cleared out the dead skin and allowed for all my products to work better at home. My skin has drastically improved since receiving this treatment over the last few years. Only reason I won't be back is because I am moving. Otherwise, I would continue to come back again and again! Highly recommend!!! read more

This is the best place in all of the North Bay for sugar wax. Not only does this do wonders for your skin but the people are so nice and friendly. I definitely recommend for any of your waxing needs. read more

Best facials around--- great service, my skin feels amazing, Lia is so knowledgable about all different skin types and solutions. My go-to!!

Skin Logic is THE place to go in Petaluma for facials and waxing/sugaring. Lia is an extremely intelligent skin expert who can guide you to clear, healthy, glowing skin! I have gone for both sugaring and facials and have never been disappointed and always felt comfortable. They occasionally do specials on services(it seems like they try to have something monthly) that are such great deals! Their website makes it easy to book online and see their services. I honestly thought my skin would never clear up. I've always struggled with acne. My skin has never been so clear and I owe it all to Lia. Her warm and friendly attitude is also something that's extremely rare to come by in the industry and just the world in general. We recently did the hydrafacial, which is a microdermabrasion that infuses your skin with a hydrating serum. Would absolutely recommend it! I have also come in contact with Jaylyn who is so sweet and friendly. I'm so grateful to have an establishment like this in town. read more

My skin has been freaking out for too long! Lia told my skin to CUT IT OUT and intervened just in the nick of time! Not only does the salon scream cozy chic, it's extremely clean and comfortable. I had the microderm, pumpkin goodness mask and more! I highly recommend her and definitely will be back! read more

Been going to Lia since around when she first opened. And honestly every time I go in she gets my vision of brows that will compliment my face the best. Def the only woman in N. Cal I trust w my eyebrows. She's also super knowledgeable. The location is super cute and clean! Def recommended for any waxing/skincare needs! read more

Both my fiancé and I are huge fans of the Hydradermabrasian facials! Lia makes our skin look refreshed, significantly improved in tone and texture and glowing! She has a way of making everyone comfortable including my daughter who loves her teen facials. They have great promotional deals, as well. She is great to her clientele and even fit me in last minute for a brow clean up. read more

Love working with Lia, my appointments are always quick and painless. Everyone is so nice and such a cute spot for all your sugaring needs to be taken care of. Definitely recommend this location and pricing is great! read more

Skin Logic - Sugaring Near Me - Petaluma, California

I've been going to Carrie for the past few months for microdermabrasion and facials and my skin has come a long way. She can identify certain areas that need more work and can easily provide me with recommendations for skincare. Highly recommend if you have any skin/facial problems, or simply just need to treat yourself to a nice facial :) She's very easy to work with and to talk to. She's awesome! read more

3 days after my "hydration facial" my skin is dryer than ever!! Flaky and a ton of dry patches WTH.

I recently moved from my hometown of San Francisco to Petaluma and, among several concerns, I thought, "What will I do with all my ladies? The hair stylist, the eyebrow shaper, the personal shopper, the manicurist, the spray tanner, the waxer. Coincidentally (knowing no women in Petaluma), I met a lovely, well put-together woman. I boldly asked her if she could recommend these services, and she kindly gave me a list. She added, "If you must go to only one, go to Lia, the wax technician, for your Brazilian." Wow, she was right! Lia is a real pro, works fast, is practically painless, friendly and, what perhaps impressed me most of all was that she listened and had a good sense of what is appropriate for what age. (I'm a few decades over 20). She was so much better than my experience in San Francisco, and I cannot recommend her highly enough. Consider me a regular! read more

Jaylyn is amazing! I love this business and will continue to return for a long time my skin never felt so good. Also- the products made in house are to die for. I've seen such amazing results in 3-4 weeks. The facility is gorgeous and clean. I felt very welcomed and at home. read more

I had eyebrow shading done for the first time @ skin logic and LOVE the results. Entire experience was a breeze. Booked easily online. Walked in on time was greeted and taken back for a quick session. Extremely clean and social distance safe with masks. Lia did such a great job even teenager loved my results so much that she booked her own appointment. And that's saying a lot! Will be a regular now. read more

I really like this studio. They did fantastic. I usually don't decide my tip until after my service but she went way above and beyond. She did the best tint I've ever had done and she was just so sweet and made me feel so comfortable. Love the esthetic. I even went ahead and booked more services I loved them so much!! read more

I got a facial with Lia and her other employee Jaylyn was super nice. Back to the point, I got my facial with Lia and it was super good. After the facial my skin was glowing! I 100% recommend. All my friends go to Skin Logic. read more

Lia was amazing! I came in to get my brows waxed and tinted, and she convinced me to tint my lashes as well before my big trip! She did an amazing job! I've gone many places to get my brows tinted and they always seem to go too light or not the right shade, but Lia got the coloring just right and made it a little darker which was exactly what I wanted since mine are naturally so blonde! And my lashes turned out amazing! I can't wait to come back! read more

Skin Logic - Brows and lashes are naturally super blonde and the tinting for both were perfect! - Sugaring Near Me - Petaluma, California

Super cute spot! I would totally recommend checking these sweet professional gals out!

I met Lia at a bar last year. I gave Lia a call after my regular aesthetician suddenly went into early labor. I texted her and she said she could see me at 5:00 pm for a Brazilian. I show up at 5:00 and the door is locked, the lights are on, but she is nowhere to be found. I call her repeatedly. No answer. I text her. No response. I left a comment on an Instagram photo about her conduct and she deleted it. Four calls and three texts didn't merit a response from her. I am not questioning her talent, but to blow off a client who was depending on you is unprofessional, inconsiderate, and rude. Evidently she recently rebranded her business after this behavior became common at her original location, unsurprisingly under a different name. Take your chances with this one. Update: After seeing this review, Lia finally contacted me acknowledging that she blew off the appointment and asked me to take down the review. Sorry, Lia. Prospective clients need to be aware of the risk they take making an appointment with you. read more