I finally got the opportunity to try the massage therapist at The Studio today. Turns out she's an…read moreold co-worker of mine, back in our office work days. I'm so glad she got out of that because she has found her calling. I'm not gonna lie I went in today having put off a massage for too long. She had her work cut out for her in the form of multiple hard knots all around my shoulder blades. She worked to try and get these knots to release and they did quite a bit but I knew I would have to make a follow up appointment and so I did. I just wish I made it for tomorrow instead of in a week! Lol. Ann did a fantastic job and I can't wait to return!! I would highly recommend you give her a try but I need her schedule to stay open for me so don't bother! ;P

Amy was fabulous! This is a lovley hair salon in the heart of big rapids. Excellent service!read more

It was my first time going to this salon and I heard about it from a friend that also gets her hair…read moredone there. I had Lexie and she was amazing she was always checking in with me making sure I was doing okay and I'm a talker and she talked to me and it wasn't awkward. my friend usually gets her hair done by Lexie also and I always love her hair. My hair turned out really good and I made sure to leave a good tip because she deserves it.

I called the day before and booked an appointment for a shampoo, haircut and style before I had to…read moredrive down near the Metro Detroit Area later for a wedding with Jani (or Jayy-me?) last saturday at 11:30 a.m. The hair service normally takes 30 minutes with my normal hair dresser. Side note, this salon has treated me well with their hair services. I consider myself a generous tipper since I work in tipped wage as well. My hairdresser Liz and the other stylists always take care of me with respect. My nail appointment prior , went five minutes over and I ended up being ten minutes late for my hair appointment. I walked in to Jani? saying she has an appointment at 1, so she has to do a quicker service than usual, I said that wasn't a problem. I would just love a trim and a quick blow dry for the wedding later. Walking up to the chair, she then tells me that she's going to service my hair by FLAT IRONING my unwashed hair and DRY CUT IT... since she has an appointment at 1. I stated it was only 11:43 and she said, this appointment is actually 12. She denied me service after making an appointment knowing it was for a special occasion. There was no one else in the salon but her and her off-the-clock coworker. I have never been so disappointment in someone. She said "sorry," and I left. The whole event didn't sit well so I called and said I really didn't appreciate the way she communicated with me and Ive never really heard any hair stylist deny a planned service, to customer who has booked in advanced. Long story short... I said I didn't expect her to service my hair after all of this and she said "Im sorry, (monotone voice) is there anything I can say to MAKE YOU FEEL BETTER" Salon 3 Twelve is a great salon. Im talking about the one individual worker who turned into what was supposed to be a day of happiness and relaxation, into a stressful outcome.

A very, very bad experience. They fixed my hair twice, and it never turned out the way I wanted;…read morethe color was patchy. I would never go back or recommend that salon. Absolutely terrible.

Made an appointment with Madi for a cut. She is so kind and took great care of me. The atmosphere…read moreis clean and relaxing, I felt pampered even for just a cut. I will definitely be returning with my husband!

Amazing, wonderful, beautiful, fantastic, friendly, stupid awesome service!! Kelly Morgan is so…read moregood at what she does!! I'm sure others are great too but wow! I'm fresh after a massage and hit with the stupid stick. I have a complete lack of words for how amazing this was!! I only got 30 minutes I can't imagine what 90 could do but I'm totally going to find out!!! This is a MUST!! I totally recommend this experience!!

I walked in asking questions, I was greeted by a friendly stylist informing me that they were going…read moreout of business within the next 3 to 4 weeks and could not schedule anything. She recommended me to a hair salon nearby called Salon 101.

With the modern interior design and friendly staff, it's easy to say this place has a great…read moreatmosphere. When explaining how I wanted my hair cut, not only did they understand exactly what I was proposing, but they also made helpful suggestions. They frequently asked how the hair was looking as to not cut too short, which was appreciated. The pricing was reasonable, definitely a place I would recommend and go to again.

Had an exceptional experience with Olivia C.! The Rockford location has a modern, clean atmosphere…read morewith wonderful customer service.

Love Tess! She's the best. Great wax. High quality. Fast. Friendly and super helpful staff.read more

I never want to leave bad reviews unless my experience was actually horrendous. This is the worst…read morenail salon I have ever been too. I told the guy that I didn't like the color he was doing & he told me to wait bc he was going to put more coats (I asked for dip). When he was done I hated it, so I politely asked him if he could just paint over it pink with gel. Since, I didn't have the time for him to take the dip off and redo it. I had been in his chair for almost 2 hours at this point. I had an appt & he still took someone else in between doing my nails. After he filed my nails, he did someone else's manicure. So I was just sitting there for 30 min. He had a fit when I asked him to paint over the dip color. My nails still looked horrible and once he was done, he stormed away. When I went to the register to pay, I asked to speak to the manager bc I got charged for the dip powder and the gel he put on. I explained the situation & all he had to say was I should've spoke up about not liking my nails earlier. I did and once I told him that, a lady that was sitting next to me told him I did tell the guy but he told me to wait. The manager didn't have anything to say back & said there was nothing he could do. I was so flustered and annoyed. I never speak up at the nail salon & these people made a scene. It was so awkward. The guy who did my nails was so rude. He stormed off as soon as he was done and left everyone else to handle the situation. Long story short, I ended up paying the full price (dip + gel up charge) and just noted that I'll never be back. Please think twice about coming here! They are so rude and do horrible work. It took forever for another nail salon to get the crap off my nails that they put on.

I was hopeful but this place was very disappointing. Not ready to take me though I had an…read moreappointment and then not able to satisfy simple requests.

Erin is SO amazing! She is personable, does a great job and is someone I trust to take care of what…read moreI need done the best she can. She cares about her clients and I have enjoyed every service I have gotten from her.

I have never been so happy with a waxing appointment! I've been getting waxed for 30 years and I'm…read morein the business.