Don't buy her services on Groupon. After you pay, she will never answer the phone, return a message…read more(via multiple avenues) so your service will never get booked. I'm now stuck with Groupon Bucks instead of a refund. Total scammer.

I love love and love how natural they look. It's been seven years and counting. I refuse to go with…read moreanyone else. Not only does she do amazing work, but how beautiful her spot is. Very clean, and welcoming!!!!!! Definitely a place you can go and relax! Self-care is the key! SinLuvz

Super nice professional who does an amazing job. She did a great job microblading my eyebrows. Theread more

I'm contemplating writing this because I want to keep Andrea's magic all to myself. But mastery…read morelike this deserves recognition. Andrea is THE brow wiz. Her ability to see the full potential of your brows is a gift. I was referred to her by a few friends and I'm so grateful - she is the best there is. There is a parking lot right next to it. Go up to the first floor and her space will teleport you; her space is adorable; cute and welcoming. I haven't even gotten started on the service; Andrea is a whole beautiful vibe. I almost wish I could have more time on that chair with her just because she truly knows how to make you feel heard. But on the real: All things eyebrows, symmetry and beauty, Andrea is THE one!

I patronized this merchant eight times for hydro facials I bought via Groupon. For my first two…read moresessions, I saw Evelyn "Eve" Alvarez, the merchant representative and President of O Beauty Services who replied to my emails which are attached here. After that, I saw Jennifer and began requesting only her to give me hydro facials (which I scheduled in person with Jennifer immediately after each session). While I previously had no problem with Eve, Jennifer was my preferred esthetician as she was much more thorough and other little touches created a more comfortable environment. I saw Jennifer for five consecutive months...that alone speaks volumes. But on my last visit on September 4, 2025, Eve switched the booking I made with Jennifer on August 6, 2025 to herself without calling to inform me so that I could choose how to proceed. (Interestingly, Eve called and left me a voice message after seeing my subsequent, negative Groupon review.) Eve failed to perform the hydro facial service I bought and reasonably expected. She applied an enzyme mask to my face and used the hydro facial wand to remove it. That is NOT how a hydro facial works as the wand must touch the skin directly in order to properly perform its suction and serum delivery functions. In my four years of receiving hydro and HydraFacials at various merchants, no one has done this to me before (including Eve). Her actions gave my sensitive skin a negative reaction, and it's my understanding that an enzyme mask should not be applied during the hydro facial procedure, as it greatly increases the risk of irritation. Eve also rubbed a rough, DRY towel on my face upon removing product. Towels should always be warm and damp unless gently patting the skin dry (which didn't happen). Furthermore, during the light therapy portion, she said she'd leave it on for "about 10 minutes" which ended up being about five (I usually received red light therapy as my acne-free skin is naturally very dry, has mild hyperpigmentation, and I've always articulated that I want to reduce specific wrinkles but Eve chose blue light this time). In one of her replies, she lied and stated that my face "had quite a bit of congestion" (she never performed manual extractions or mentioned this on site) and that "the enzyme can create an accelerated purging and healing for 24/48 hrs, but then cools off"...another important piece of information which she conveniently omitted during my session yet stated in her email to rationalize her actions. I had no idea what I had yet to endure due to her willful negligence. On September 23, 2025, Eve denied my refund request. She stated that my account of my experience was an "exaggeration" (curious to know what the "exaggeration" is), I was "unable to acknowledge anything positive" (a wild exaggeration on her part or perhaps she forgot about OBS' positive replies to all the rave reviews I posted on Groupon before my last one), falsely claimed that I didn't communicate who my preferred esthetician was, and had the audacity to accuse me of an "overuse of Groupon vouchers," (yet another exaggeration of hers) despite Groupon's notification that customers "can purchase this deal an unlimited number of times." For the record, Jennifer is an exceptional esthetician but for whatever reason, Eve chose to sabotage my session and grossly overstepped boundaries by making decisions for me without my prior knowledge or consent. Not only did I pay for a service that she intentionally failed to provide but I suffered a breakout as well, which is something I haven't experienced in over 15 YEARS. My skin wasn't smooth, bright or moisturized the way it had always been after previous hydro facials at OBS. If you want to pay to be a guinea pig, have your trust violated and waste your time for poor service that breaches the basic protocol-including ethical etiquette-that licensed professionals like Eve are supposed to follow, and then have the offender minimize your ordeal and chastise you for calling her out on her egregious behavior, you've been warned. This nonsense wouldn't have occurred if Evelyn "Eve" Alvarez was transparent from the start. I deserve a full refund as the service I purchased was never rendered. *I've attached the correspondence I had with the merchant regarding this catastrophe. While the attachments may not have uploaded in order, please refer to the captions where I've numbered them in the order they should be read. There are 10 photos showing our email correspondence plus 5 additional photos for informational purposes. *On October 9, 2025, I received a "Cease and Desist" email where OBS' rep, Evelyn "Eve" Alvarez" has seemingly threatened me for sharing what occurred during my final visit. I WILL NOT REMOVE MY PUBLIC REVIEWS.

I've had an amazing experience here. I purchased a Groupon for 3 hydro facials and have really…read morenoticed a difference in my skin. The service is fantastic and I love that they explain every step of the process. The place is really cute and cozy also. I will definitely come back for more services.

I had been following Sandra's great work on Instagram for awhile now and finally decided to see her…read morefor my bday brows. I'm so happy with the results. She took such time and effort with me. I highly recommend her!

OMG! So I have…read moretried eyebrow tinting before... about 3 years ago but couldn't remember the results which means it wasn't impressive. I found Sandra on here and Instagram @thebrowtherapist and saw the amazing pictures! So I had to go. Making an appointment was easy and if you check in on yelp you get an extra $5 off the eyebrow shaping. I did both shaping and tinting ($32 reg)and the results were amazing! I hate to leave my eyebrow girl in mid city but Sandra is just too good! She will give you the eyebrows you dreamed about :)

Took photos and send them to my sister and friend and they loved it! I personally love it and I…read moredidn't feel uncomfortable. The vibes was peaceful and loved the show she had on. It was hilarious Also I recommend the service. She knows what she's doing, there is no fear in being awkward, and the results speak of itself. 10/10

Sandy did an amazing job at doing my brow lamination + tint. She was also very gentle when she…read morewaxed my brows to clean and shape them. Definitely recommend her to all your brow needs. Make sure to check her and her husband's website for additional services that they both offer.

I fell asleep in the chair while Tatevik the fine artist did my eyebrows. She was an artist before…read moreshe did nano brows. The workspace was clean and not cluttered. Clearly my first impression was positive. She asked me about whether or not a plant looked better or worse once a different and new plant appears to. In short, Tatevik easily exceeded my highest level of satisfaction with my new brow gal. Oh, did I mention it was about 15 from my home to the very well thought out parking lot.

I've been going to Tatev for over 10 years, and she's the only artist I fully trust. She did my…read morehusband's and my couples tattoos a decade ago, and they've held up beautifully. I recently went back for a new tattoo and for nano-blading on my eyebrows, and she just reminded me why I keep returning. Tatev has such a steady hand and a calm, caring way of working. She really listens, and you can tell she takes pride in everything she does. My new tattoo is exactly what I pictured, and my brows look so natural that people can't even tell they're nano-bladed. If you're looking for someone who's talented, detail-oriented, and genuinely kind, Tatev is the one. Highly recommend.

This review is long over due! First found Mina on Groupon a couple of months back and have been…read moreseeing her ever since. She's welcoming, thorough and flexible on timing. I'd highly recommend her especially to the girlies that value their time and looking to get their money's worth each time.

Amazing, I've been coming to Mina for over 10 years! I was anxious before the appointment and I was…read morevery weary of getting waxed, but Mina was the sweetest! She made me feel at home and relaxed and best of all, I didn't feel a twinge of awkwardness. Came in thinking I wouldn't be able to walk afterwards and left feeling nothing, not a SINGLE twinge of pain. Very affordable, great array of services offered and appointment times are super convenient! She was on time, worked efficiently and gave me really good information about the wax she was using, anything she used on me and aftercare. I will absolutely be back, couldn't recommend anyone else more then her!

Kristina is a eyebrow wizard, she made me look at least 5 years younger with my newly tinted and…read moreshaped brows!! Highly recommend, she is the sweetest person ever and such a great waxer!! Her studio is so cute and makes you feel right at home!

Kristina is great! She made me feel at ease and comfortable with the whole process…read more She has a lot of knowledge in waxing and her techniques made the pain imperceptible. She walks you through it and explains thoroughly what's going on. I'm glad I found her and will continue using her services.