My dad has been receiving excellent care at St. Francis Healthcare Center. He was admitted after a…read moremajor surgery with a feeding tube. Every staff member-- the doctor, nurses, CNAs, physical therapists and office staffs, has shown genuine care and professionalism. The doctor checks on him several times a week. The nurses and CNAs are attentive and gentle. They always treat him with kindness and respect. The dietitian and kitchen staff work tother to thoughtfully adjust the meal plan to meet my dad's special needs. Physical therapists are excellent. They approach each session with patience, encouragement, and deep expertise, helping my father regain strength step by step. Most importantly, the entire staff -- from management to clinical teams -- is caring and easy to communicate with. We are truly grateful for the compassion and teamwork here. As Thanksgiving approaches, I want to thank the St. Francis team and wish you all a joyful and restful holiday!

When I entered the website it said 5 starts. If I could give it 0 I would give it to her. This is…read morethe worst place for recovery. I was inside the home plate with my mother-in-law and the experience was very bad. They have a very decadent care and especially the elderly suffer Ahy. My mother-in-law came out 2 times and they dropped 3 times and no one was responsible for what happened. The social worker Cinthia is the worst of an unscrupulous person. The only thing they want is to have patients to take their money from the government. My mother-in-law is a person who needed assistance to go to the bathroom and they left her with pampers all day until we arrived and changed her. In the place they have to socialize. They don't have cameras and I saw how the patients fell and they didn't even realize the hygiene is terrible. Please all the people who take their loved ones be very careful and don't leave them alone. Because they suffer a lot

When it comes to "HAYWARD HEALTHCARE & WELLNESS CENTER". I'm a resident and have been for almost 90…read moredays now. I truly believe and can honestly respectfully say that this skill nursing does train their employees in sensitive training. In the Activities Department have done their research when it comes to the residents, patients or as they in the Healthcare Department looks at us as clients. The Activities Director Eric and his staff Myna, Shalimar, Akansha, & Ashley uses three important actions to promote multicultural communication. which are the values of different cultures. They recognize barriers to multicultural communications and have developed techniques that build and foster multicultural communication. Due to the diverse community with the many different culture's backgrounds. No matter if your Asian, Caucasian, Black, Puerto Rican, Filipino,Black,Red or even Blue etc. you are well respected & treated as you should be treated, a person an individual. The loving and caring activities Group as a whole; help each of us break away from the cares of life & motive us to smile, laugh & forget some of a pain and suffering, even if it's just for a couple of hours, 1hour, for a few minutes or just for 1 moment of the day. They show us the kind of love family ought to give when a lot us have no real family to spend time and bond with. when I say activities there are many not few, from Bingo, to Arts & Crafts, Cross word, puzzles, Coloring, Painting, Sculpturing, Ring Toss, Bowling, Hangman, circle words, to plain ole watching tv, Movies and popcorn, to raffling winnings to have our own little store to use our raffling ticket winning. The ladies can even come and get their nails done by the Activities staff. There are really truly many more activities. From janitorial were they keep the center very clean, next to godliness to housekeeping who makes sure you have the proper linen and bathroom toiletries you need. Then have CNA to ensure your well taken care of if you need a shower to aa diaper change while the NURSES are here for your medical wellbeing and on call Docters for case and emergency. With that said you can NEVER go wrong being here @ Hayward Healthcare & Wellness Center. You can't forget you must Know that physical Therapy & Occupational Therapy will get you back to your normal self & back on your feet. Tremile Saint Thompson Room 24 A. February 13, 2026 @11:46:26 A.M.

We would like to Thank. Leila ( Front Desk Receptionist ) from day one, that my Father in Law ( Dad…read more) has been here ( September 2025 ) she has been so amazing. She saw when we would visit our LO that we were struggling. He has Advanced Dementia, and she took the time to explain to us, what we would be going through. She explained to us that her own Father went through the same thing, so she knew what we were going through. Leila also answerd our questions we had, which we had many, she made us feel not guilty for leaving our LO there, she made us see that it was the best thing for him, since he would be looked after 24 seven, which is the care he needs. Leila your the best and we truly, truly appreciate you your an Angel in disguise ! YOUR SIMPLY THE BEST !!!

Our loved one came here really struggling with life. He was in dramatic cognitive and physical…read moredecline. No matter, the staff gave him love and excellent care. No matter what his condition they treated him with respect and gave it 100%. Our family will be eternally grateful.

I've been in and out of this building visiting a loved one and it was a mixed but overall decent…read moreexperience. Some days were smoother than others, but the staff were respectful and tried to help when we asked. You can tell they're working hard, and I did see effort from the team.

This place is better then the county hospital people here are kind and considerate, they seem to…read morecare, there is not a lot of call lights lit at this place cause one is usually answered pretty quickly. The only negative thing is shower days are only twice a week and when someone has a rash they may need baths more due to medicine and cream building up and to help get rid of the dry itchy skin so it doesn't get worse. The food is very good and you can ask for seconds, for what it is I was surprised that this place Was so nice! I've heard a lot of rumors about places like this, none of that shit applies here! I would recommend this place

This place does not care about anyone. They are a business. My mother died less than 24 hours ago…read moreand they already packed up her belongings. I didn't even get a chance to see if anything got thrown out or is "missing". All they care about is filling her empty bed. DESPICABLE, DISGUSTING AND DEPLORABLE BEHAVIOR! I would give ZERO stars if I could. No empathy for the dead or their family.

My dad was admitted to Valley Pointe nursing couple of weeks ago and stayed for a week while he…read moreregained his strength to walk again. The best part of this facility is the people working here! Everyone is truly caring from nurses, social workers, pharmacists, admission, doctors and more. This was my first experience with a skilled nursing facility, I was impressed with how much they do for the patients to keep them taken care of, fed well, entertained and on the way to fast recovery. My dad himself has expressed his gratitude multiple times towards all the care takers that assisted him, he felt especially at home when some of the nurses spoke to him in his native tongue. He recovered in just a week. Admission was fast and accomadating. They took care of connecting with Insurance company and helped my dad to move in first before I had a chance to go the next day to fill in paper works. I met the entire care team and was really impressed with their patience and attention to detail. I had left a note for them on a few things about my dad's condition and they promptly scheduled a meeting with me to go over them line by line. If anything, my whole family felt heard and taken care of. Definitely recommend the place!

My mom was admitted for skilled nursing care at this facility on June 30, 2025. At the age of 100,…read moreshe was treated with excellent care! She had physical therapy, played bingo 3 times a week and worked at least 2 crossword puzzles each day. While everyone was caring, a special shoutout goes to JoAnn and Evar! The director of activities was especially nice as well. While no one wants to see their loved one go into a facility, sometimes there is no other alternative. If the need arises, I highly recommend Valley Pointe SNF. My mom, Ms Bennie, transitioned at Eden Hospital, on October 15, 2025. Thanks to all the staff who made a difference the last 3 1/2 months of her life. Barbara Cogar Daughter

My mother just got done staying here for two weeks after a knee infection in a old knee replacement…read moreshe is 79 years old was at Kaiser for a week prior with serious issues from the infection and medication affecting her mental state . Most of the staff was excellent and overall I was happy with her care . The food however could be better for the most part I had to bring her food everyday she wasn't eating much . I think it's one of the best of these facilities in the area .

1628 B St Hayward, CA 94541…read more I came to visit a friend here. I was impressed by the level of care and the facility is well staffed. They acknowledge you as soon as you walk in. The front desk was staffed by 3 people. Covid-19 screening was in effect, and masks were required. Lots of cleaning was going on. My friend said he was being treated well, but didn't like the food. I was told he was on a strict diet, and I shouldn't bring in outside foods. Oh well, no burgers and fries. The facility was a bit noisy with all the activity in the hallway. The parking lot was almost full. This place isn't visible from the street, you have to go down a long driveway.

My Mother was a patient there and she got crab lice and bed sores and 3 times when we were there…read moreher call bell kept going off for about 4 hours straight no one ever came to check on her she has Lou Gehrig's disease

All saints is my second family . I joined All Saints Subacute 1.5 years ago as a RN and I was…read morepromoted to management team within six months. Throughout my working journey what I have seen is your hard work is appreciated, you are cared here and there is good work culture.

Thank you East bay post Acute Center you've been a wonderful to me and my wife very caring very…read moreloving situation and you guys really worked with me and for me and my best interest in heart and my wife is his heart and I have a big thank you and keep up the good work I look forward to keep working with this team.

INADEQUATE!!! Where do I begin?? My uncle had surgery on…read morehis femur bone and sent to this DUMP for rehabilitation!!! He's solely dependent on assistance at all times! **He was a patient for 11 days and was bathed ONCE!! (Shower days were Tuesday & Friday's) and was given one on **They FALSIFIED paperwork stating that someone bathed him in actuality his Physical Therapist was the one who gave him a bath. **No one came to look at his bandages to see if they were soiled, leaking or falling off for 11 days! **He's steady pressing the button for assistance to use the bathroom and no one comes!. *He's asking for help and he gets audacious response of, "that's not my job!" (By the CNA) *He's pulling the cord for assistance from an empty bed *He's wearing depends (that the family has brought him) because he doesn't trust the CNA's will come in a timely manner to assist him to the bathroom. *He'd asked the CNA to bring him a bucket with warm water & soap to wash up and the CNA's response is, "It's too late, you'll disturb your neighbors!" *** The physician assistant, NICK COLLINS IS RUDE, he absolutely has NO BEDSIDE MANNERS!! He's talks at you and not to you, he talks down to you, makes empty threats, he assumes EVERYONE is on Medical, the tone he speaks to you is very undermining. Needless to say, I'm VERY displeased Very about the series of events that has happened since my Uncle has been a patient here. My uncle broke his femur bone, so needless to say he's very dependent on staffing until he's completely rehabilitated. He's been a patient for 16 days (as of today)

Don't recommend coming here. Some of them are passionate in what they do like Tina but MAJORITY of…read morethem don't care. Amoya was one of the employees who I extremely disliked. We simply asked her to get us hot water for grandma she just grabs the water bottle no words. Her demeanor is careless just from the few weeks of observing her she simply doesn't care for her patients and it shows through her actions. If you work in the healthcare at least enjoy what you're doing!!! If you go here make sure AMOYA DOESN'T take care of your loved one. I BEG YOU. My grandma passed because they simply couldn't take care of her properly. When my dad told Amoya his mother passed she said "i know." WITH NO EMPATHY??? We told Tina she hugged me and my siblings and wished us condolences. You can tell Tina cares and is passionate in taking care of the ill. PLEASE DO NOT COME HERE.

I can tell they are doing what it takes to take good care of their patients. My good friend is…read morewell impressed by their care! See her below enjoying her crossword puzzle (but, don't worry, she had the opportunity for physical therapy before she got far into the puzzle!) The PT workers, notably Sanjeeta and notably Reggie (Reginald), have strong talents (and leadership skills) to help your loved one spend no more time in bed than is helpful for your loved one. There is a cheat sheet of exercises for your legs, hips, and arms which will get you strong. There is a gym, with the key equipment which can also help. If you do visit the facility, please take care not to get in the way of the hardworking yet cheerful staff as they do their important work. An appointment is not necessary. A greeter checked that I am fully vaccinated (I am actually double boosted.) and confirmed that I didn't have a fever. I saw two guys doing us all the favor that they took their iHealth test while they waited to go in to meet their grandmother. On May 13, I saw a staff member, probably a little over 30 in age, who was bringing the lunch out into mixed sun and shade for a guy who hasn't seen enough sun in the past two months. The guy has a Slavic accent (I think) of some sort, and both of them agreed the guy is overdue for a haircut. The staff member was so very, very helpful! And during what seemed to be the break time for the staff member who was making phone calls, he stayed with our likely Slavic friend. It was a "five-star" recommendation for Windsor Gardens. I am sad that I didn't feel eligible to ask the staff member his name. There isn't always enough parking in the lot under the redwoods; so the most recommended parking is on B Street or along side streets. Actually, if you are health conscious, a good way to reach this facility would be to walk a little less than one mile from Hayward BART; or you could look up a connection via #95 AC Transit to 6th and D St. (actransit.org) which would get you even closer to their doors. The #28 bus also stops right close on B St. as it travels between Hayward BART and Castro Valley, Bay Fair, and San Leandro BART.