I was looking for a way to get to Valle Nevado for a day of snowboarding and loved the fact that Ski Total not only offered bus rides up to the slopes, but also handled the equipment rental. I arrived early at 7am to buy my ticket and rent my gear. The snowboarding gear they rented was horrible, so if you're looking for more premium stuff, you'd be better off renting directly on the mountain at the ski shop. On the plus, they did rent pants and a jacket, which in my experience is outside of the standard ski/snowboard rental options. There was a really long line to buy the bus ticket and they only had 1 (sometimes 2) employees handling the exchange. By the time it was all said and done, I met my group at the mountaintop close to noon. What I did like about Ski Total is the buses. I got a comfortable seat by the window and the bus wasn't large, but just big enough to fit about 12-15 people. The ride up was fine, but on the ride down, I got terrible altitude sickness (not Ski Total's fault!). Next time I'd take some aspirin as the ride down can be pretty brutal with all the slow, jerky twists and turns down the mountain. I would use Ski Total again, but only if I had my own gear and had a bus ticket in advance so I could leave on the earliest ride out. read more

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Super expensive, and the service wasn't very good. Used this company to shuttle us from Santiago up to Valle Nevado and for equipment rentals. I had emailed them back and forth a few times to arrange for the hotel pickup. They were semi responsive and answered my questions as best as they could. They picked us up at the hotel on day of around 7am, then took us to their shop, and we paid for and were given slips for our equipment rental. The snowboard selection was slim pickings and were super old terrible snowboards. There was only 1 that was the length I needed, and it had deep gouges on the board, never been sharpened or waxed. The guy at the rental shop gave me major attitude for asking them to wax the board and adjust the bindings for me. The boots were all falling apart and smelled like dead fish rotting for a century. It was really disgusting. The quality was just lowest of the low. Since I had very little choice, I went with whatever and just make the best out of it. Our bus up the mountain was suppose to leave at 8am, it did not leave until 8:30. We sat there waiting and waiting for a half an hour. Due to us being late getting on the road, we hit traffic and didn't get to the resort until 10:30am. The same bus picked us up at 5pm the same afternoon and brought as back. Then we had to wait for another bus to take us back to the hotel. The crappy snowboard rental was $43usd for the day, snowboard and boots, and the RT shuttle from hotel to Valle Nevado was als $44usd. It's really quite pricey for what you get. Service is slow and not very good. read more

This was the most scary passenger experience I have ever had. Our driver seemed to be on a mission to endanger our lives and it was an extremely unsafe travel experience. The driver continually crossed over the double line separating both sides of traffic (in sections that were RESTRICTED) to go in the opposite lane while there was oncoming traffic and go in front of the cars ahead of us. I'm not talking about trying to pass a single car and moving back in to his lane - he stayed on the opposite side until faced with a car coming head on and then tried to move back into his side. This was completely unnecessary and risky beyond explanation. There were a number of VERY close encounters where we almost crashed head-on with a car or bus, traveling at high speeds. In addition, the driver's speed was excessive at all times, including around sharp turns. He was over 30km/h over the speed limit on tiny mountain roads. We contacted Ski Total to complain, but never received a response. I would never again take Ski Total - we took a private transfer from Portillo Hotel on the way up and it was far better, and not much more expensive. Don't risk your life to save a few dollars, it's just not worth it. read more

Low rate place. Tried for a last minute ski reservation and paid a solid price for lift ticket, bus trip, standard equipment rental. Then we learned of their rule that you have to show up at their ski shop and register before going on the bus. They wouldn't budge on this stupid rule and our bus was at 7:40am, before they open at 8am, so we had to cancel our reservation. read more

Decided to take a trip to Valle Nevado with ski total. They spoke English which helped a lot. The transportation was just fine. The only thing that was really disappointing was their rental gear. I rented out a snowboard and bindings through them (had my own boots). The equipment seemed to be working just fine for my first run, but when I decided to go to the top peak of Valle Nevado, I found that my bindings broke. Let me re-emphasis, my bindings broke on a double black diamond right before I was about to go down. I really wish they would check their equipment before they rent it out. It could have been real bad if I was going down and it failed on me. It was the middle of the day so I was pretty much finished once that happened since I didn't have the money to rent new equipment at the resort. When I went back to explain what happened, they didn't want to give me a refund. I didn't even use their boots or their equipment for the full day. Oh well though, I guess. Please check your equipment if you plan to rent through them. Better yet, I would go early, use their transportation service, and rent at the resort itself. At least then, you can always go to the shop to get it repaired or replaced if it fails. read more

We took this shuttle to get up to ski portillo. Not many companies are willing to make that longer drive from Santiago. They picked us up and dropped us off at our hostel. They drive you to their main office to setup the shuttles to the hill. The whole place was very chaotic but eventually things get sorted and we were on our way to the hill. read more