Nathan at CSM is the real deal. I've been coming here since 2015, and in nearly ten years I've…read morenever had a single tune that wasn't flawless. Clean tunes, perfect edges, smooth bases, solid repairs, and always a fast, quality wax. His attention to detail is unreal, and you can tell he takes real pride in his craft. Nathan treats your gear like it's his own. He's honest, never upsells, communicates clearly, and consistently delivers work that rides better than new. Turnaround time is great, pricing is fair, and the quality is exceptional every single time. On top of the workmanship, Nathan and his team are super friendly, professional, and genuinely personable. They care about what they do, and it shows in every tune and every interaction. Hands down the best service in the Sea to Sky. 10/10. Wouldn't take my gear anywhere else. Highly recommend.

The guys here did a fantastic, and really quick, repair job on my board. The cost was decent for…read morethe job I received. Very knowledgeable and personable. Would Highly recommend for board/ski repairs and tunings!

Hands down the best experience I've had with a snowboard shop. I got in touch with Matt a few weeks…read morebefore heading to Whistler to figure out their demo policy. Within an hour I had my answer: any board $25 CAD/day; bring some bindings. Upon arrival you walk up a flight of stairs that looks down on the shop where all the goods are hand made, through the door a small showroom with boards prefabbed for purchase. My board was ready and waiting. To top if off they have a bench with tools in the showroom to toss the bindings on on the spot. I was in an out in 10 minutes with positive vibes. The AMF rode fantastic. Sturdy enough for some heavy carving but playful enough to goof off in the park. When returning the demo I was treated to a personal tour of the factory. Beyond being manufactured on site, each board features graphics from artists in the Sea To Sky region and the materials are all locally sourced. With how overloaded the market is with mass produced goods, it's nice to see a shop that puts in the hard work. Next season I'll probably be riding a Prior board. Not only because the AMF rode like a dream, but because the service was awesome.

UPDATE 1/17/23 It took several more months, and numerous…read moreemails and phone calls, but I finally received a replacement board. It is not perfect: the base is different than what I ordered and, compared to the original board, the top sheet was printed much too darkly. That said I have numerous days in on the board and I absolutely love it. Incorporating both the carbon and nano carbon resulted in a board that is crazy light for a 176. The board rips. The new owner seems very sincere in his effort to get things on the right track. Given everything that has occurred, there's no way to give a 5 star review. But the board is amazing and now that they have re-emerged, the people at Prior are great as they have always been in the past. Here's hoping they continue to work out the kinks and keep making great rides.

We had two experiences with Can Ski this trip, both were excellent…read more We rented skis from the Creekside location and the staff was courteous and friendly. A good experience start to finish. In the future we'll be sure to take advantage of booking ahead instead of walk-in. Being able to drop the skis off at a different location was a real time-saver too. We dropped them off at the end of our final day before walking back to the car. After many years, it was time for a new set of boots. Chris (Blackcomb Day Lodge location) was a great help with finding the right boot. I've had bad experiences in the past with poor fits so it was wonderful to talk to someone both knowledgeable and willing to take the time to ensure a great fit. Normally, I'd expect to stop by once or twice for tweaks to the fit, but after skiing the entire week I didn't feel a need to change anything. Thanks everyone and looking forward to coming back!

Got my board tuned here. Wax came out good and same with the edges. We got the boards done…read moreovernight and pickup was quick and easy.

Bought a snowboard in the store and it broke on the 1st day while I was riding. It made me fall…read morereally bad. I then took the board to the store and the manager doesn't wants to swap for another board or give my money back. I only rode it 1 day. He could at least have let me change the board, as the one he sold put me in danger! Update: On the last day of my trip to Whistler I received the refund. If they were only a little more flexible some days before I wouldn't have to write this review.

Do not rent bikes from here. We had a group of 4 and they didn't have enough equipment for all of…read moreus. They did not have a tool to even adjust the height of the bikes so wanted us to walk the bike to another shop in the lower village and for that shop to give us the missing equipment and adjust the height. We requested that we just get a suitable bike there, and they said no. They did refund us, but this was a 45 min long process just to end up going to a store with proper equipment. The two ladies in there had zero experience with biking. The next place we went to had all the equipment and in proper sizes for us and went over safety as well as adjusting seats etc for us and instructing what course was best for us to start on.

I visited this shop over New Year's weekend. The staff was friendly and knowledgeable, and their…read moreequipment was excellent. My wife said their ski boots were the most comfortable she'd ever worn! Also, they were nice enough to give me a refund on my rentals after I was sick and unable to use the skis they reserved for me. Honestly, by far the best experience I've ever had at a rental shop in Canada or otherwise.

Rented skis from these guys, they were friendly and quick. Good location right by the Whistler &…read moreBlackcomb lifts. They let you store you skis there overnight so you don't have to pay the hotel valet $, which is also very convenient. Check-in and check-out were pretty speedy.

Good stuff rooms amenities and location…read more Bad communication can't wait til next time

We heard this was the spot to rent downhill bikes - the hype was justified!…read more The team here gets all your personal stats to adjust the bikes to suit you and your riding style (suspension, reach, and chainstays on the V10) so everything is ready to go when you pick them up. Our bikes were current generation Santa Cruz V10s. They came equipped with Fox 40 & rear coil, SRAM X0 drivetrain, Maven brakes, and Assegai/DHR tires with proper DH casings. The bikes were absolutely dialed and we had a blast riding everything from A-Line to double black tech with them. I've been on rental bikes in the past that were clapped and had soft brakes or wonky derailleurs - that was not the situation here at all. The crew was helpful making some last minute adjustments and locked the bikes up so we could sit down for lunch somewhere. One of the crew (maybe the owner?) also had some great recs for taking our bikes out in Whistler Valley on one of the days we weren't riding the park. We'll be renting from then the next time we visit. Highly recommend!

I couldn't find my hiking boots while packing for our trip to Whistler and ended up having to buy a…read morenew pair when we got here. I found this shop on-line and stopped in to see what they had. I found a great pair of hikers at a really reasonable price. The staff were helpful and I was in and out of the store in less than 10 minutes. In the end, I like the hikers I bought at this store way more than the ones I couldn't find at home. They have a lot of gear in this tiny, well-organized shop. I'm sure they would have what you need for any outdoor activity.

Cool little clothing store in Whistler Village! I bought a hilarious t-shirt that has the message:…read more"Don't Feed The Bears - Whistler, Canada!" But the t-shirt has these large bear claw slash marks in red - that are supposed to make it look like a Bear has just torn you a new one! Lots of clothing options here in this little shop! Staff was very nice!

This place has such outstanding service that I felt I had to write a review. I was faffing with a…read morestem bolt on the trail and managed to overtorque it enough to snap off the head with the rest of the bolt stuck in the stem. I went to Coastal to see if they could help. I was expecting to have to leave the part for them to try fixing it or to have to buy a new stem if they couldn't. Either way, I was expecting to be without a functioning bike for at least a day. To my surprise, they took it and fixed in on the spot within minutes and handed me two replacement bolts to boot. I offered to pay but they said free of charge. I've also rented bikes from Coastal in the past for a bachelor party and they provided great well maintained bikes and excellent service there as well. Will always recommend Coastal for any future bike shop needs in Whistler!

Their service was great, especially Nico. They were helpful and friendly on trying the skis and…read moreboots.

We came here looking at the snowboards. Ryan was kind enough to help us. My husband wanted to…read morepurchase a snowboard, but we had already rented our gear. We didn't pick it up yet, so Ryan told us that we should look into possibly cancelling our rentals and getting a gift card to use at showcase. We thought that this wasn't possible, but after making a few phone calls and visiting Carleton lodge, we were able to get a refund on our rentals. That meant that my husband was able to purchase the snowboard that he wanted. Ryan was very knowledgeable on the different boards and explained why. He was able to explain the conditions that certain boards were good for. I also decided to purchase a pair of boots for myself as well instead of renting them. I tried on a couple different shoes. One of them was the vans and it was a little tighter than most shoes. I decided to get the Cadence boot in black. It was the most comfortable. I was also able to get a pair of gloves (burton) and pants (burton). Overall, if you are looking for snowboard gear this is the go to place. Worth the fact that the staff is very helpful and friendly. That is something that is sometimes difficult to find. Decent prices considering you are in whistler village. Definitely stop by here for any gear that you need for snowboarding!

I love this store. Great range but the staff are what really makes it. The team here just have a…read morebrilliant service orientation. Big shout out to Jon, Jessie and Najade for getting my boots and bindings back in operation today. Thank you, legends the lot of you.

Great coffee ... and clothes ... and books ... and gift ideas ... and ambience .... and backyard…read more.... and service! In summary - a great spot.

I've been there three times so far, only got served once, and the service was ok. The other two…read moretimes we went, the barista decided to close early. Yesterday she announced as much with a definite F-U tone that ensured we won't be giving this place a fourth chance. We almost called her out on her laziness but didn't want to have spit in our coffees, hope the management fixes customer service some time soon.