There are a plethora of bike shops around the Whistler area, and when you search online, this is…read moreone of the more recommended shops due to it being one of the few local, independent shops still around. I'm all for supporting local, but this shop has proved why large conglomerates are able to take over areas so easily. Being a small, independent shop doesn't mean you can get away with providing shoddy services and rude attitudes to your customers, as this place does. I rented a V10 here to ride at the bike park earlier in the summer, and I thought I was being pranked with how poorly tuned the bike was for my weight and size. It's as if they tuned it for a 300+ lb bodybuilder. I inputted my weight (140lbs) and height on the registration sheet, and it seemed to be completely ignored. I get that bike parks are extremely rough on the bikes, but practically maxing out the suspension and tire pressure will do nothing but provide an extremely poor rider experience and also risk injury. Maybe that's the strategy: wear out the riders by practically giving them no suspension so they ride less, resulting in less wear and tear on the bike? I consider myself an advanced rider, and as I did my first run down Crank It Up, I couldn't help but wonder if riding down cobblestones in Paris Roubaix on a tireless road bike would've offered a smoother experience as I was getting absolutely beaten to shreds on the bike. My buddy, a former bike shop mechanic, tinkered around with the tire pressure and so on before we brought it back to the shop to get the bike further adjusted. We were introduced to the presumably lead mechanic, the older Australian gentleman. As we explained the situation and what we did, he began to talk down to us for tinkering with the bike because we could have done some irreparable damage. I get that there are people who foolishly think they know more than they do, but I can't even wrap my head around how much damage we could have done taking air out of the tire or adjusting the compression on the fork. We had a four-day rental and brought the bike back four times within the first two days (not including the returns where we voiced our thoughts) with the same exact complaint before the Australian mechanic seemed fed up with us and decided to check out the suspension, only for them to realize that the bike had a completely damaged suspension and that it needed to be replaced. When you're paying more than $200 a day for a rental, you expect some level of service and functionality from the tool that you're using. Unfortunately, that was not the case for me. Despite all of the "adjustments" that were made, I felt like I was cosplaying as a first-day jackhammer operator riding that bike. My forearms and hands were absolutely beat because of the lack of a working suspension system, and I was mentally drained from the dread I endured knowing I would have to go back to the shop each time for adjustments and endure a condescending interaction with the mechanic. I'm sure the bike shop deals with beginners all the time who have a hard time conveying their experiences or blame the bike for their fatigue when, in reality, it is the physical nature of the sport. However, I ride multiple times a week, have no issues riding some of the more technical parts of the mountain, and conveyed this information to the bike shop, expecting them to be a bit more sympathetic and provide even a baseline level of customer service. Unfortunately, that was not the case. There were several other bike shops that my buddy and I stopped by within the Whistler Village that treated us better than Evolution, despite them being conglomerate-owned. I'm all for supporting local, but I can't in good conscience recommend this place, especially to beginners. With the way they set their bikes up, someone can seriously get injured or worse. If you receive even double the service I did, you'd leave disappointed and feel like your money was wasted. This bike shop is sadly an extremely poor steward of the sport and strongly highlights the negative, pompous attitude of biking culture.

Very happy with these guys. Great and timely service. Everyone really loved working there and it…read moreshowed. Bikes were in absolutely tip-top shape, and they made it super easy to get in and out. And the merch is awesome! Thanks to Ellie, Loudevine, Alex and Grant for helping out! You guys are the best, and I will only use you guys the next time we're in Whistler!

Their service was great, especially Nico. They were helpful and friendly on trying the skis and…read moreboots.

I rented a downhill bike from these guys (Santa Cruz V10). They were very friendly and helpful. The…read morebike was in good shape and fantastic to ride during my three days at Whistler. The location is convenient, not far from the Creekside gondola, and they'll store the bike for you overnight for free. I'd definitely rent from Coastal Culture again.

I visited this shop over New Year's weekend. The staff was friendly and knowledgeable, and their…read moreequipment was excellent. My wife said their ski boots were the most comfortable she'd ever worn! Also, they were nice enough to give me a refund on my rentals after I was sick and unable to use the skis they reserved for me. Honestly, by far the best experience I've ever had at a rental shop in Canada or otherwise.

Rented skis from these guys, they were friendly and quick. Good location right by the Whistler &…read moreBlackcomb lifts. They let you store you skis there overnight so you don't have to pay the hotel valet $, which is also very convenient. Check-in and check-out were pretty speedy.

Super friendly and efficient. Easy to rent skis for those traveling from out of town. We brought…read moreour own boots which made it easier to travel. Nice selection of demo skis too.

I am not one to write reviews. I truly cannot say enough wonderful things about Simon and Spicy…read moreSports! We had a difficult situation that happened when we were skiing over spring break. Simon went way above and beyond to handle everything. He kept in constant communication and let me know everything that was happening. Again I cannot say enough about what Simon and Blackcomb Spicy rental and ski shop did for us. They are lucky to have an employee like Simon because they are few and far between! I highly recommend them!!

Great customer service! Walked in debating whether I wanted to ride the bike park or trails around…read moreBlackcomb, decided on getting the E-MTB package and getting three epic laps on some grade A downhill tracks the guys recommend (double black diamond). Definitely recommend these guys if you're just looking to get out and put some peddling down. Great pricing, and awesome selection of bikes! Thanks again.

I always check in here when I'm in Whistler in the winter. They have a good selection of…read moresnowboards, bindings and boots for men and women. The staff are very knowledgeable about their products. Other shops can be pretty hit or miss. I go here to get good advice.

I love this store. Great range but the staff are what really makes it. The team here just have a…read morebrilliant service orientation. Big shout out to Jon, Jessie and Najade for getting my boots and bindings back in operation today. Thank you, legends the lot of you.

Amazing boot repair service by Jay. Broke the boa cable on my ski boot and despite being a…read moresnowboard shop Showcase was able to get me back on the hill in no time. Jay is a super friendly, knowledgeable guy with a great energy. Went to 5 other shops before this and no one was able/willing to help. Thanks Jay!

Very helpful and accommodating. Everyone was friendly and knowledgeable. Gave me all the…read moreinformation I needed for park tickets as well.

I've gone to this shop in Denver and always had a good experience but I went in today here and they…read moretold me it would take two weeks to install some rim tape for me and that they couldn't sell me any to do it myself. What a joke. How about having a floating mechanic to deal with small repairs that must continuously come through the door? With 10 other bike shops in town why would I go here again?

Nathan at CSM is the real deal. I've been coming here since 2015, and in nearly ten years I've…read morenever had a single tune that wasn't flawless. Clean tunes, perfect edges, smooth bases, solid repairs, and always a fast, quality wax. His attention to detail is unreal, and you can tell he takes real pride in his craft. Nathan treats your gear like it's his own. He's honest, never upsells, communicates clearly, and consistently delivers work that rides better than new. Turnaround time is great, pricing is fair, and the quality is exceptional every single time. On top of the workmanship, Nathan and his team are super friendly, professional, and genuinely personable. They care about what they do, and it shows in every tune and every interaction. Hands down the best service in the Sea to Sky. 10/10. Wouldn't take my gear anywhere else. Highly recommend.

The guys here did a fantastic, and really quick, repair job on my board. The cost was decent for…read morethe job I received. Very knowledgeable and personable. Would Highly recommend for board/ski repairs and tunings!

I've bought a whack of stuff at the clearance center. Like any discount location - it's all about…read moretiming but it's great to stop it at one of their many locations to see what they've got. Show your EDGE Card and you can get an additional discount.

Bought a snowboard in the store and it broke on the 1st day while I was riding. It made me fall…read morereally bad. I then took the board to the store and the manager doesn't wants to swap for another board or give my money back. I only rode it 1 day. He could at least have let me change the board, as the one he sold put me in danger! Update: On the last day of my trip to Whistler I received the refund. If they were only a little more flexible some days before I wouldn't have to write this review.

Bought a snowboard in the store and it broke on the 1st day while I was riding. It made me fall…read morereally bad. I then took the board to the store and the manager doesn't wants to swap for another board or give my money back. I only rode it 1 day. He could at least have let me change the board, as the one he sold put me in danger! Update: On the last day of my trip to Whistler I received the refund. If they were only a little more flexible some days before I wouldn't have to write this review.

Do not rent bikes from here. We had a group of 4 and they didn't have enough equipment for all of…read moreus. They did not have a tool to even adjust the height of the bikes so wanted us to walk the bike to another shop in the lower village and for that shop to give us the missing equipment and adjust the height. We requested that we just get a suitable bike there, and they said no. They did refund us, but this was a 45 min long process just to end up going to a store with proper equipment. The two ladies in there had zero experience with biking. The next place we went to had all the equipment and in proper sizes for us and went over safety as well as adjusting seats etc for us and instructing what course was best for us to start on.