This place has potential: the pizza was passable, the attractions for toddlers were numerous (think Chuck-E's), and the staff was friendly and attentive. However, IMO as an expert-level skater, this place has a lot of serious and highly dangerous problems that need fixing before I'd consider going there again.
The most obvious and notable issue is that there are no skating floor guards. The only floor guard is also the DJ, who aside from having two jobs to do, can only see about 1/3 of the floor from the booth without literally (as in literally, not as in emphatically) sticking his neck out onto the floor. Also, according to a youngster who said he'd been skating there for four years, they apparently only have one rule they enforce, which is that you can't skate against the flow of traffic.
This meant that, at any particular point in time, I saw people standing on the rink; sitting on the low wall dangling their skates over the rink; taking a shortcut by walking across the rink (against traffic) carrying their toddlers in their arms or their infants in car seats (I swear I'm not making this up BTW); walking around the rink with their toddler in their arms; laying on the floor with their skates over the rink; jumping onto the rink from two steps up on a razor-style scooter; etc.
Just to be clear: I've never seen any of these activities allowed at any other rink at which I've skated.
The next major issue is the design and condition of the floor, which was rippled in all four corners. Aside from the already-noted poor design and placement of the DJ booth, there are no markings indicating the floor is a good 6" lower than the main entrance, and the difference is tremendously difficult to detect in the dark. There are also four separate entrances onto the floor, three of which have two extra stair steps to climb to get onto and out of the rink. For bonus points, there's a hockey-rink-style swinging door hidden in the low wall on one end that opens into traffic - If you hit it, it won't close; it will swing fully open. All of these entrances made avoiding the toddlers who naturally head straight for the nearest exit from wherever they are fiendishly difficult. (It boggles my mind that someone insures this place.)
I felt bad for the manager, who looked like she expected to get yelled at by an angry parent at any moment, and wouldn't look me in the eye when I went to ask about the floor guard situation. If I were her, I'd get out, and fast. read more