I did a one-day rental. Picked up car early, returned later that day. They said there was new…read moredamage, which never happened. A scam. We were charged for that, but I am protesting it with Hertz and my credit card company.

Scammers - you pay for damage insurance and still get charged though no evidence of said damage is…read moreprovided. I've rented from many other rental companies with zero problems and will never use Hertz again.

DO NOT RENT CAR FROM ENTERPRISE IN SPAIN…read more Made a reservation in the US a week before traveling to Seville, thinking the a US company would be more reliable and they cancelled booking two days later. I called and made another reservation before traveling to Spain and Enterprise called me once in Spain, the day before I was supposed to pick up car, to tell me they had no cars!!! Travel plans through south of Spain ruined!!! Asked to speak to regional manager and still waiting for call... Avoid yourself the hassle if traveling abroad and rent from a local company.

I wish I would have read the reviews prior to renting a car with Enterprise in Spain this past…read morefall. Their location at the Train Station is terrific, and they gave us a "free" upgrade. That's where the plusses end. Over the next 3 days driving in Portugal, the car stopped running three different occasions, usually on single lane hilly roads. No way around, blocking traffic. It seemed like it needed to cool down, then it would start again. The 4th occasion was on our way back to Seville when we pulled into a roadside stop. It would not start, so we had to call the "roadside assistance" number on our contract. Three hours and multiple calls later, he finally showed up and found nothing wrong with the vehicle, probably because it started right up. (Again, indicating it needed to cool down). He told us to take the car back to the facility we rented it from and request a replacement. We drove the car into the Santa Justa Enterprise, parked it and requested a different vehicle. The agent inspected the car, took some readings on the dash and without comment or question, gave us a different vehicle. The second vehicle also had mechanical problems, but luckily, a light came on and warned us of the need for a fluid. It was Sunday, but we found the Granada Enterprise 5 minutes before it was closing. Fluid added and on our way, with no more problems. Two months later, we receive a charge on the credit card for E120 (about $152) for "towing & storage". I've been fighting this with Enterprise, but it appears they are unwilling to retract the charge. My credit card company has been made aware and hopefully will resolve this matter. What a scam ... they seemingly don't maintain their vehicles and get the customers to pay for the maintenance. If I add up all the time the two vehicles cost us on our trip and my time in trying to get the charge reversed, Enterprise would owe me more than the car rental to start with. No matter how "reasonable" their rate may seem, it's not worth the hassle. This said, I have used Enterprise in the states repeatedly and have always had great service and no complaints.

Avoid at all costs. Even after outlining damage when picking up the car Avis attempted to point out…read moreand charge for every piece of dirt or existing scuff on an already old and abused rental. Unless you want to waste time in credit disputes after the rental avoid this outfit at all costs.