DO NOT RENT CAR FROM ENTERPRISE IN SPAIN. Made a reservation in the US a week before traveling to Seville, thinking the a US company would be more reliable and they cancelled booking two days later. I called and made another reservation before traveling to Spain and Enterprise called me once in Spain, the day before I was supposed to pick up car, to tell me they had no cars!!! Travel plans through south of Spain ruined!!! Asked to speak to regional manager and still waiting for call... Avoid yourself the hassle if traveling abroad and rent from a local company. read more

I wish I would have read the reviews prior to renting a car with Enterprise in Spain this past fall. Their location at the Train Station is terrific, and they gave us a "free" upgrade. That's where the plusses end. Over the next 3 days driving in Portugal, the car stopped running three different occasions, usually on single lane hilly roads. No way around, blocking traffic. It seemed like it needed to cool down, then it would start again. The 4th occasion was on our way back to Seville when we pulled into a roadside stop. It would not start, so we had to call the "roadside assistance" number on our contract. Three hours and multiple calls later, he finally showed up and found nothing wrong with the vehicle, probably because it started right up. (Again, indicating it needed to cool down). He told us to take the car back to the facility we rented it from and request a replacement. We drove the car into the Santa Justa Enterprise, parked it and requested a different vehicle. The agent inspected the car, took some readings on the dash and without comment or question, gave us a different vehicle. The second vehicle also had mechanical problems, but luckily, a light came on and warned us of the need for a fluid. It was Sunday, but we found the Granada Enterprise 5 minutes before it was closing. Fluid added and on our way, with no more problems. Two months later, we receive a charge on the credit card for E120 (about $152) for "towing & storage". I've been fighting this with Enterprise, but it appears they are unwilling to retract the charge. My credit card company has been made aware and hopefully will resolve this matter. What a scam ... they seemingly don't maintain their vehicles and get the customers to pay for the maintenance. If I add up all the time the two vehicles cost us on our trip and my time in trying to get the charge reversed, Enterprise would owe me more than the car rental to start with. No matter how "reasonable" their rate may seem, it's not worth the hassle. This said, I have used Enterprise in the states repeatedly and have always had great service and no complaints. read more

We had reservations at the Enterprise Atesa in Sevilla airport. My friend is a small person and had requested a small vehicle. They gave us an SUV and would not offer anything else. We drove off and in under 10 km, smoke started pouring out under the hood. We had to wait over three hours on the side of the road for a tow truck that took the car away and then for a taxi. They gave us a second car, charging us a second deposit as they said the mechanic believed we were at fault for the damage on the first car. They claimed we burned out the clutch. When we returned the second car, they told us that we were liable for the damage to the first car and refused to return either deposit. They then charged our AMEX card another 1000 euros. Needless to say, we are fighting all charges through AMEX, and will never use their services again. Run, don't walk, to any other car rental place. read more