Dr Cook was nice at first but that quickly changed. He kept charging for physicals by changing the…read morecode in his system because he was pushing referrals to other drs for things so said it was no longer a physical. He wanted me to have gastric bypass and I had explained I was concerned about it as I knew a couple people who almost died. His response was there is always a chance someone could die in surgery. Just very flippant and rude

Dr Cook is very unprofessional. Never knows why you are seeing him and doesn't try to care or even…read moreget to actually know his patients.. terrible Doctor

As I said before, I'm so grateful for Sunita and Flor. They're a great team, and as their patient,…read moreyou know you'll always get the care needed. If it is something an outside specialist needs to assist with, she will point you in the right direction, and if you prefer someone else, she will be more than happy to give you what is needed. Just a side note: To the office admin, when calling patients to take care of complaints, etc. Please close your door when people are waiting, especially if they are close to your office. You violated every rule of HIPAA, and that is unacceptable. You were speaking to a patient's loved one, and based on your tone, they were really upset. Please use better judgment.

I usually see Kristen Brannon at this office. She is very thorough and very prompt with follow…read moreups. She is very easy to talk to about any medical issue making me comfortable. I have never had to wait - I am seen on time. All the staff there I've dealt with have been helpful and accommodating. The lab there for blood draws is great. Very efficient and really the best blood draws I've experienced with no pain and no bruising.

The staff is very friendly and professional and Dr. Skeetora Taylor is a excellant doctor !read more

I have been a patient with the medical care facility for about 15 years now and every Doctor I…read morehave had including the PA has made me feel like I cared. I had complete confidence in each health care provider and would still be their patient if it wasn't for one retiring, one passing away and now my current Doctor, Smitha Pati leaving to branch off on her own. She has been a Doctor I could talk to and felt she actually listens as a medical professional and as a woman. I would recommend her to anyone asking about a general practitioner. I will miss her and the trust I have in her. Where ever her next chapter starts, her patients will be lucky to have her.

Dr. Rizkalla's nurse scarred me when she came close to my face and put her open hand 2 inches from…read moremy face because I could not answer her question propery. I am 79 yrs old and that was very scary to me. I reported her to office menager but nothing has been done. I will never go back.

Dr. Jutras was my doctor after Dr. Tod Heldridge left to do concierge care. However, about 2 years…read moreago I got a letter telling me I needed to switch doctors bc Jutras was retiring. I have switched to Dr, Zarosky now and as far as I know Jutras has indeed retired.

Dr Jutras has been my doctor for the past 20 years and is a knowledgeable caring physician. I…read morehighly recommend him.

Dr. Haider took time to listen and explained every step of my treatment plan in simple terms. I…read morenever felt rushed. He is very compassionate. The wait time was a bit longer than expected (about 30 minutes), but the staff apologized and kept me updated.

I've been with Dr. Haider for many years and all I can say is that he's the real deal. His…read moreexpertise as a Primary Care Physician goes way beyond that..... He has genuine and sincere COMPASSION AND EMPATHY, and has a great staff as well !! Dr. Haider rarely has an opportunity to "detach himself" from his WORK ( in this case, it's his patients) even when he does go home for the evening you better bet he knows exactly who's who what's what and everything in between and that's because he truly, truly, cares!!! I highly recommend Dr Haider and his entire staff!! Sincerely, Vicki Ralls

I was referred to this place while experiencing acute back pain. Given a 1 pm appointment and I…read morecompleted all the info requested on the link on their text message. When I arrived, Lindsay at front desk said I would have to reschedule because I needed to fill out eight pages of paperwork and they couldn't wait for me to do that. (It was 1:04 pm). She told me they could reschedule for NEXT WEEK. I explained I was in such pain, I would gladly wait in hopes doctor could squeeze me in (waiting room was empty). But Lindsay said she couldn't allow that. I showed her the text message which had no mention of arriving at 1230 to do paperwork (why didn't they make my appointment say 1230 then, not 1 pm?) I think Lindsay was being arbitrary and unsympathetic. She needs to realize she is the face of this office and her uncaring attitude taints the entire clinic's perception. No, I won't be rescheduling with this place.

I agree with what Rachel B stated. Dont go to spine team Texas! they will tell you insurance is in…read morenetwork and then you'll get a bill for out of network. when you call to question it, "its your responsibility to know, not the job of insurance verification department." as if anyone and everyone is an insurance verification specialist and knows what to ask! what a joke. I also could never see the same doctor! 1 Doctor, then another Doctor then a nurse practitioner then another nurse practitioner. Gave up after that. This is for the southlake office.

Easy access to the building and I had no issue finding parking. Offering an automated door and a…read moreclose curb side drop off. Entry and building appearsed well maintained. Waiting room was ample in size and had more then sufficient seating. One television played a television show at an appropriate volume with subtitles. There was a water cooler and cups provided. Her staff was professional and kind hearted; each taking time to have a conversation. Hearing them chit chat with other patients, in the hall, while I waited provided a sense of comfort in time that can be riddled with anxiety. There was a small delay in seeing the doctor, however, I appropriate a doctor that gives her time to her patients. I may be the patient in the need of extra care some day. Dr. Kreider was very genuine in her concern for my health. She was very thorough and I appreciate her approach to asking me questions. She offered a feeling of comfort I have not found in many doctors. Directions where given clearly and there was genuine conversation about my health concerns. Though most people don't look forward to going back to the doctor, I am looking forward to go to here when I do need help.

Dr. Kreider is not exactly a warm-fuzzy physician, but she is extremely thorough. She is an…read moreInternal Medicine specialist and pays particular attention to life issues: blood pressure, heart, lungs, cholesterol, weight, etc. She's not necessarily the person to see when you have a sinus infection, upper respiratory infection, the flu, or a simple rash. For these things I go to a stand-alone clinic like Care Now. She's too hard to get in to see for something that requires immediate attention, but she's great if you have a chronic condition or as I said a life issue. She is fanatical about being on time. She sees you on time and expects you to be on time. This is most rare in a physician. As I said, she's all business and does NOT have a warm-fuzzy bedside manner, but I'd rather have someone like that who knows her stuff and isn't afraid to follow-through on things, and get to the bottom of an issue. Their office is next door to the hospital and convenient for tests, etc. It's part of a very large group practice with offices all over north Texas. I've used her for about 10 years and have no complaints. I recommend her if you're looking for a serious physician.

I've been coming to Dr. Taylor for years and I recommend her to anyone. She has great bedside…read moremanner, she's friendly and very smart, she doesn't talk over your head and makes all the medical talk easy to understand. I don't know of any women who looks forward to their visit to the doctor but Dr.Taylor makes it as smooth as possible. I just moved farther away but I'll continue to come see her , she is top notch for sure

Dr. Stephanie Taylor has a new patient for life. In all the OBGYN experiences of my life none have…read morebeen like this. She is so smart and informative. She takes the time to help you understand everything and even used visual aids and charts to help explain. She was soothing and kind. She was basically everything you want in a doctor. I am so glad I found her!