John showed up within the time frame he promised. That was a great start..He did a fantastic job on…read moremy rugs..So much nicer, one in general was really bad from my dog..No more smell..looks like new.. Now I can feel better about my home and the upcoming party we are having..I really think the cost was also fair.. I'd definitely call him again for any needs of my rugs or upholstery..

Jon did an outstanding job taking our expensive five year old Room and Board white couch that was…read morecovered in water stains from embarrassing to brand new. It completely made our living room look brighter and fresh. 100% recommend for quality, service and price. Thank you!

Noi of Bay Area Grout Specialists did a fantastic job at treating the black gunk that accumulated…read moreall along the base of my shower, cleaned the tiled walls and did a great caulking job. My shower now looks good as new!!!!

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

I highly recommend this company. I had my carpets cleaned this week and they look terrific. I had…read moresome stains and now they are gone. Great work and customer service.

Another well deserved 5 star rating. Made my 8 year old wool wall to wall carpets look and smell…read morelike new. In the past I've had North coast cleaning, Coit and other companies shampoo my carpets. None of those companies got my carpets looking so clean. Bonus: no noxious chemical aroma. Pro Steam did not use skin irritating enzymes nor artificial smelling chemicals. Yeah! 2,000 square feet of carpet. 3 hour job. $450. Highly recommended.

Great service, arrived on time, reasonable cost PLUS live supporting a local business... we will…read moreuse again.

We are bad people. No carpet cleaning for 20 years with a dog and a kid. The green monster did an…read moreexcellent job! Our carpets look clean now. Easy communication! On time! 5.5 stars!

Victor did a fantastic job tiling our kitchen backsplash and fireplace hearth in Monte Rio. We…read moresupplied seconds tile from Heath Ceramics, which varies greatly in size and glaze, and yet Victor's skills and expertise made both installations look great. He was on time, friendly to work with, and made excellent design suggestions, from grout color to trim. Angel was friendly and fast to respond with quotes and answer our questions. We'll definitely consider Zapa Tile again for any future tiling work.

I cant say enough good things about this company! The crew was absolutely amazing! Beautiful,…read morequality work, exactly what I had envisioned. The guys were always on time, CLEAN, efficient, friendly, and checked in with me (the boss) to make sure everything was absolute perfection. We will definitely be using them again for our future bathroom renovation. Honestly, I'm just blown away.

Wow. Fast quick and super work. Best carpet steam cleaners…read morewe have ever used. The technician was very proficient and cleaned up perfectly. Even heavy staining was removed.

We had someone come out with carpet samples and to measure for a quote…read more -The quote provided indicated that the square footage was much higher than the other two companies we ended up getting quotes from and since the charge is per square foot it added a ton to the total. -I noticed that the quote included the cost to take out carpet in all rooms but there were two rooms that had no carpet to be taken out. -We asked for help picking a carpet to install and it turns out the one recommended does not meet any of our needs and would have been a big problem. -Then he said the carpet would be ordered and could be installed the next week since we were in a rush. 5 days later he hadn't ordered the carpet and we started shopping other companies. -The quote said that if we are talking to any companies let them know since they would beat or match reasonable competitive quotes but once I mentioned we were shopping around the guy stopped responding and I'm glad he did so we didn't get stuck overpaying for a carpet that isn't right for us

Superb experience working with Sean and his team. He was very communicative throughout the process…read morefor our tiling project, had reasonable prices, and was flexible with our schedule. Horatio and Oliver executed our project and did a wonderful job. We had tricky tiles to work with, but they installed them expertly, and were speedy but thorough. The result is beautiful and we are thrilled, no complaints. It is very clear the team is experienced with all types of tiling jobs. Highly recommend for all your tiling needs!

Sean Kehoe and his crew are simply the best. Sean has completed two projects for me; The master…read morebathroom is stunning. They added radiant heat to the floor, along with the floor and walls. Incredible attention to detail. The second project was the entryway, hallway, guest bedroom, laundry room and closet. The job was tricky, but the slate looks fantastic. I cannot say enough good things about Sean and Keystone Tile Works. Simply the best.

George is amazing. He explained every bit of the install, took his time and did an excellent job…read more i am very happy with my kitchen tile backsplash and am happy to recommend him!

George came out and replaced a broken tile that was damaged while removing a shower arm. He did a…read moregreat job. He was in constant contact with me to keep me up dated on date and time he would be available to help me with this project. He kept me update while he as working on my project. I would recommend him for any of your tile work.

Our carpet needed cleaning and we are new to the area so I found them here on Yelp. The quote came…read morequickly (for a reasonable price) and an appointment was made. They arrived promptly and went right to work. Our wall to wall carpet is now fresh and clean. We will definitely be using them again!

We had our carpet cleaned today. After using other companies the last two times we finally have a…read morereally clean carpet. It is absolutely beautiful in every room. We will use Oxy Fresh every time now moving forward. The picture I've attached is the area going from our kitchen into the dining room and it was really dirty. I did not expect all of the stains to come out but they did!

AVOID this company if you expect professionalism or basic respect…read more Chris gave me one of the most disrespectful service experiences I've ever had. The moment I explained that I smelled dog urine in the carpet, he immediately dismissed me, repeatedly telling me he'd "been doing this for 30 years" instead of actually listening to what I was saying. The most disturbing part of the visit was that he eventually stopped speaking to me entirely and directed his attention only to the man who was with me. He even walked away from me in the middle of our conversation. I left feeling belittled, ignored and treated as though my opinion didn't matter. Based on the way he interacted with me, I found his behavior toward me as a woman deeply disrespectful. He also wore his outside shoes throughout my home, insisted the issue was candle residue despite there being no candle wax, and then left before completing the job. The carpet issue was never resolved. If your first instinct when a customer raises a concern is to dismiss them, talk over them, ignore them and walk away without finishing the work, you have no business providing customer service. This was an appalling experience and I would strongly encourage others to look elsewhere.

The real deal. I checked the reviews and then decided to go with Sonoma County Carpet Care. I read…read morethat Chris is a nice guy, professional ,does a good job, and is not a "gouger" (check/check/check/check) We are pleased, and will use him again.