I called Joung for a quote on a deep clean on my townhouse which I was putting on the market. She…read moreis excellent in her communication. It was easy to schedule a time for her to evaluate the job. She confirmed the appointment, checked in during the day and arrived on time. She took her time to look over my entire house and made suggestions and asked questions. We agreed on a price and I agreed to pay extra to have even more detailed work outside of the normal scope. Joung arrives with documentation in hand. You can see her license and liability insurance certificate. She one again followed up to confirm the cleaning appointment. They showed up very early to accommodate the carpet cleaners which were arriving on the same day. The cleaning job was beyond my expectations. I have used cleaners for other client jobs and am never quite impressed. With Joung's service I was impressed. The house looks spotless. Every nook and cranny is clean. The fridge and stove too look better than I ever had it looking. She checked in after the job to make sure I was satisfied. I don't think you'll find anyone more professional, caring and proud of her work. I felt taken care of the minute we first communicated. She kept her appointment and delivered, I will happily recommend her to anyone in the area. My house received offers as soon as it went on the market. Never underestimate the value of clean to buyers. Thank you

I paid $400 for move in cleaning. The condo was almost entirely empty and I requested extra focus…read moreon the appliances. They did an amazing job making sure that my appliances were clean and I truly appreciated it. However, when I began to move in and put stuff away I noticed that the inside of the kitchen cabinets and drawers were not cleaned at all. I ran my finger across the bottom and there was so much dust and debris. The same goes for all of the light fixtures. It seemed like they didn't dust anything and just did a surface wipe down. I ended up having to re-clean everything myself. I was very disappointed with having spent $400, I definitely felt like I didn't get what I paid for. I will say that they were kind when I spoke with them on the phone, I haven't had a chance to call back regarding this issue (I had it cleaned in the beginning of April) and I know it's well past that time but Ive had a lot of things hitting me back to back so tried to let it go and I'm sorry, I just couldn't. It bugs me a lot. I'd definitely be happy if something could be worked out regarding this but I also completely understand if nothing can be done because it's been so long. Like I said, they were very kind and did a great job with the appliances, I just strongly urge you to thoroughly check after they're done cleaning.

Professional; Good work; Satisfied with service provided; Prompt xxxxxxxxxxxxxxxxxxxxxread more

Junior and his team did a great job with some handyman work around my house. Replaced a light…read morefixture, resealed a shower and cleaned my roof/gutters. He was very easy to communicate with to obtain an estimate and promptly completed the work. His rate was very reasonable. I would definitely hire him again. Thank you!

I had a small job to repair patio furniture that could not be used. No one else would touch it. I…read moredrove by Shaw Welding prepared for a refusal and a very pleasant young man said "we can do that easily and sent me into the office". There an equally pleasant woman agreed and said leave it and come by tomorrow. It was done the next day at a price so cheap I paid extra because of the value of the repair to me. These are good people!!!

Great experience. They were very busy yet fit in my project in a timely manner with an excellent…read moreresult that exceeded my expectations. Very reasonable price. Very nice office staff. I was impressed by the scope of work that they were handling.

WOW! What a GREAT discovery! This business - Quality Building Concepts (Mr. Charlie Naylor and his…read moretwo sons) - is fantastic! Seriously! We've been looking for a good handyman for years and years now with so many mess ups and so much frustration. If you've ever needed a handyman you know what I mean. Well we have found our man! Finally! Mr. Charlie Naylor is SUPERB. I read the rave reviews here on this website so gave him a call. ~ He showed up THE NEXT DAY to give us an estimate! And then - ~ He emailed an *extremely* fair, extremely affordable estimate TEN MINUTES AFTER HE LEFT OUR HOUSE! And then - ~ He came to do the work THE VERY NEXT DAY! And then - ~ He worked SO fast, and so cleanly, and so efficiently - that what could easily have been several full day's work was completed in 3 hours! And - ~ He is SO polite! ~ He listens so respectfully and carefully to what we want and how we want it done. ~ He leaves everything he touches "better than it was before he got there" (that's how he does business, he says.) ~ He showed up ten minutes early to begin the outside work without disturbing us. ~ He returns texts and phone calls as soon as he can get his hands free, so you're always able to reach him. ~ He has decades of experience and owns every possible tool and material needed for: carpentry, electrical, plumbing, drywall, indoor and outdoor painting, windows, doors, fence repair - EVERYTHING. If you need work done - any job big or small - you are a lucky person. You can call Mr. Charlie Naylor! Hands down the best handyman you could possibly find. Email me - I'm a real person, just a Crofton homeowner in an older house needing all sorts of repair. We're going to use Quality Building Concepts to help us with a thousand small and large jobs that have been nagging us for years. We're thrilled! Thanks so much to all who took the trouble to review him on NextDoor.com - that's where we found him, and we never would have found him otherwise because he does not, and has never, advertised. All his work (he's been doing this all his life) comes to him 100% through word-of-mouth referrals. Because once people find him, they become customers for life. He's great.

Charlie Naylor, owner of Quality Building Concepts, takes great pride in a job well done. He…read moredoesn't consider any job to be too small, but he especially enjoys bathroom updates/renovations. No matter what the job, give him the opportunity to provide an estimate. He is local to Crofton/Gambrills/Odenton. 443-410-2409

I was tasked to build a shadowbox for a retirement event and experienced the perfect storm of…read morethings going wrong. The evening two days before the event, I received the box in the mail. When I opened the package, the shadowbox was severely damaged from shipping, with a piece having been broken off. With only 24 hours to get this ready for the ceremony, much panic ensued. Luckily I was able to find Claude's company on Yelp. Claude came out to the house and did a fantastic job restoring the box! I couldn't recommend him more for any emergency, and non-emergency, woodworking needs. Very friendly, very professional, more than fair pricing.

From the owner: We have over 20 years of experience in the business. Here at Bay Area Woodworking and Handyman…read moreServices, we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you informed as we can on your particular task or project. Antique Furniture refinishing and repairs, Exotic Hardwood Flooring. Our woodworking is Authentic and memorable. Working with us is like having your own Craftsman at your disposal. We look forward to earning your business!

Mr. MacDonald repaired two chairs that needed a lot of work. He did an outstanding job at a very…read morefair price, and we highly recommend him.

I have never dealt with more professional people in my life. Owning my own business in NYC let me…read moretell you that customer service is of the most paramount importance. These fine fine people from staff to owners have it figured out. I have asked and put these people through shear tourtière. I asked to have a couch done in January, Well here it is September and I have drug my feet at every turn with these fine people. And they have accommodated me the whole way. My actions have put them in a place that may have compromised there work structure. Did they panic? NO! From finding the place to get the fabric to the quality work they've done, they took the lead (happily) on everything. The couch is amazing. They restored the wood to a quality I did not know possible. It was my great grandmothers from the early 1900's and it looks brand new. You will not deal with better humans. Give them your business. You won't be disappointed. Thank you to all @ Bullocks Furniture. Your a model of how good business is done.

I had Dale do a full restoration of an antique sowing machine table for our wedding anniversary. It…read morehas been in my wifes family for nearly a century for our wedding anniversary and was barely holding together. Dale managed to turn an aging pile of wood and glue into a fantastic looking piece of furniture without altering any of the original features. My wife was absolutely delighted with the results and the pice now occupies pride of 0place in our living room.

Had to use Shontere to fix 3 items damaged with our move across states. Things started off well…read morewith them but quickly turned into a bad experience due to poor customer service and unreliability we were quoted 2 weeks for the repair. After 4 weeks we had to call and beg for our items to be returned. Each time they had a different excuse why they weren't ready. We finally received our 3 items after 6 weeks. The items were poorly "restored " and one item now looks different and wasn't restored but covered with spray paint that went all over the place. Don't recommend.