See, here's the thing. We've been conditioned to believe that only the giant big box conglomerates…read morecan give us what we need. Since most mom and pop stores have disappeared, that's true, to a point. But sometimes you need specialized attention that you can't get at the big boxes. My first house was built around 1915. Some of the trim had been damaged at some point and I ready wanted to replace it with original wood. Of course no one carries such old pieces. On a whim I stopped in here and after some searching way in the back, they actually had it, or something reasonably close to it. Impressive. Unfortunately the store itself was a dump. No merchandise, poorly organized, overpriced. So I rarely went here. Recently I wanted to fertilize my lawn. I researched the big box fert programs and they were quite expensive. I found a program ACE uses which is identical to the big box program but considerably less expensive. Walking in I immediately found a well lit, fully revamped store. The shelves were well stocked and their prices weren't bad. Not great. But they had the fert in stock. I even had a great conversation with the cashier. I love that kind of personalized approach. Yeah, it's out of the way. Yeah, they may not have what you are looking for. But this place is a jewel. And with the revamped, refreshed store, you may be surprised to find a new place to shop. Oddball material, competitive pricing, and old school customer service. It's certainly worth the trip.

Staff was extremely helpful and friendly. Took the heavy bags of salt out to my car. Went above and…read morebeyond. Would definitely recommend. Huge selection of products. Competitive prices

Exceptional customer service. Raquel has gone above and beyond for us multiple times. Extremely…read morereliable, friendly, and prices can't be beat.

This place use to be great, like over 5 stars. But where did the great employees go that made the…read morestore so great? Where did Greg go who knew everything about the Benjamin Moore paint go? Where did Bill go who knew how to fix anything with a motor in it? Where did Nate go who could tell you the thread of a bolt by just looking at it? Where did Miss Viola go who knew everything about plants? Where is singing Mark who would sing songs to you while helping you figure out what was wrong with your toilet? These people were the people that prevented me from going to Home Depot and Lowe's.

Excellent experience. Went in looking for lighting for a home project. We weren't hounded or…read morepressured in any way. Sandra offered help and she spent plenty of time with us, and exerted no pressure to "buy now" or upsell. Sandra helped us find the items we liked, which we later called in an order for. The pricing was the same as the "50 off discounts" on the internet. Good experience and very likely to return when the need arises.

Purchased (2) LED pendant fixtures based on floor mdl. Items were shipped and installed. The…read moreinstalled fixtures threw a decorative pattern on surface as well as ceiling. This was not the case in the store and turns out store ordered the incorrect model. They have refused to address issue and referred my elderly mom to deal with manufacturer directly. Unacceptable way to solve this error on their part.

Very friendly and helpful. Great place to shop. Great prices as well. I will be back. Customer…read moreservice is great. If you don't know what you need for a project they will take the time to show you what you need for any thing around the house

This chain is all over our great US of A. I needed to get some paint for a kitchen I was doing. The…read morestore was quite busy and there was only one employee to be seen. Not good cuz the customers in front of me were contractors and their orders are usually involved as was the case here. Paint is on sale this week. A typical gallon for indoor goes for approximately $25. I didn't need any other accessories. I will say the employee was very cordial.

cannot say enough good things about the team at this site as a property manager and designer i…read moretruly appreciated their ability to help resolve difficult issues ie matching paints for owners and help choosing the right product for whatever project we have going on this store provides great customer service great product I can't recommend them enough

Not far from the GSP Parkway, exit 105. Small Parking lot, but both times that I have been there,…read morewasn't a problem. Grainger Stores are all pretty standard. They have some stuff out on the floor, and they usually have everything in stock. The folks there are very helpful and will do their best to get you what you need. Grainger in general is great for speciality items. Everything else is overpriced.

Very helpful on finding people to make repairs on our weekend house. Their winter watch service…read moregives us piece of mind knowing reliable people are checking the house and arranging for snow removal.

This is a great, convenient, local hardware store. It's great to avoid the larger box stores. They…read morehave a little bit of everything and know their merchandise. This store does have toiletries and other things for tourists. It's great to see a place take care of our visitors, a vital part of the economy. It's great too that it's convenient for us locals. You receive personal, accurate help. Yes, it is a bit more expensive, but not too much to make a trip to a larger store.

Fantastic experience buying a generator at the Eatontown location! The team was incredibly…read morefriendly, helpful, and knowledgeable. John was very kind and helpful over the phone. Susan immediately greeted us with a big smile when we walked. Bruce was very knowledgeable in gathering everything we need in the store and help us load the generator in the car. Great customer service!

Always a good value and good quality and good selection…read more People always treat me well I have purchased a lot of tools from them