I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long Latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimazole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the pharmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. I try to never do so, but I was in pain. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and Q-Tip's to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not.

I am a 58-year-old really mild-mannered retiree who rarely complains and even more rarely writes a…read morenegative review. But I want to provide a public service here so what happened to me does not happen to you. I had an ear infection and made an appointment with Dr. Ariel Grobman. I was seen 40 minutes late but I'm a happy guy, and retired, so no big deal. The doc was in a rush as I tried to ask a questions and bolted out really quick after turning back and saying "don't ever use Q-tips!" - I could hear him say "goodbye" as soon as he stepped out - but I gathered I was his last patient and it was now about an hour over so I understood even if the feeling of being rushed and questions unanswered is not ideal. He diagnosed a fungal ear infection and told me he was prescribing drops, told his assistant to fill it, and rushed out. So, I then go to the pharmacy and they tell me Blue Cross won't fill the prescription as the doctor accidentally prescribed the lotion form of the antibiotic and not the ear drops version (the difference is they have different long latin suffixes). I call Blue Cross and they explain that there are two forms of the antibiotic, drops and lotion, and repeat that the doctor accidentally prescribed the lotion, it's not covered, and the doctor should be able to correct it. I called the doc's office and leave a message for his assistant. I go on the interwebs and they confirmed there are two forms, drops and lotions, drops are for ear infections, lotions are for jock itch (external infections). I called back the assistant seven hours later with a detailed message. All this time the infection was getting worse. Excruciating pain has now extended to my head, jaw, and all the teeth on the left side of my head. I call on Wednesday (again, the appointment was Monday) and leave yet another voicemail. Finally, later Wednesday, I call again but direct myself to "appointments" and explain all this. I was put on hold and then disconnected. I called back and was ultimately directed to the assistant. I explain this to him and he says there is no such thing as ear drops for this medicine (the ear drops are "Clotrimzaole" and the lotion is "Clotrimazole - Betamethasone" in case you want to check - the doc prescribed the latter though the directions are for the former ("insert drops ..."). I explain that Blue Cross and the phrarmacist and the doctor's prescription directions and the list of drugs and uses on WebMD say otherwise. I also ask how I am to get a lotion into my inner ear. He then asked me whether it was powder and how thick it was so that maybe I can get it in a dropper (I am neither kidding nor lying). I ask to speak to the doctor and he says the doctor is busy and repeats that maybe I should try a dropper. I, increasingly frustrated, point out that he claimed it doesn't exist, he doesn't know if it is powder nor lotion, that that insurance and the pharmacist said it was a mistake, that it's not liquid, that I don't have it because the mistaken medicine is not covered, and I am simply trying to get the mistake corrected. He then said "maybe you should try a Q-tip." I admit I raised my voice in asking to talk to the doctor. But I did not swear, nor insult him. I am not that type. Doctor Grobman then did in fact come to the phone - it was too quick for him to be given any of these facts - and simply said "you don't ever talk to my assistant with disrespect." I got through "I don't know how to get the medicine in my ear ..." before he cut me off with a "use a dropper! Good day!" and hung up. Mistakes happen. I get that. That's why it's important to return calls, to train assistants not to cover their errors by making up facts about the existence of medicines, and not to blather about using fingers and q-tips to administer alleged eat medicine, and for the doctor to make sure he understands the problems first hand instead of listening to his employee's self-serving summary of any conflict. Each word is the truth. I could have embellished. I did not. Stay far, far, away.

Took the wife back here today to see Dr Jassir for another vertigo episode. The appointment was…read moretaken right on time and all those forms were completed online the day before. This office is in Hollywood but they do have a Pembroke Pines office too. The staff is very accommodating and the waiting room is comfy. The office has been updated with contemporary decor. Another patient was raving about the bathroom so I checked it out. Very clean with thin lined white square sink and toilet, white textured wall paper accented with black tubular hand rails and light brown wooden flooring.

If you need an Ear Nose and Throat doctor then fear no more Dr Jassir is here. He has a west…read moreoffice in Pembroke Pines and an east office in Hollywood. This doctor is the master of vertigo. Been here many years ago and instantly solved that problem and back now to help again. He takes most insurance and the staff are friendly and will help you through the insurance process if needed. Parking is sometimes snug but they offer handicap spaces in front.

Dr. Eleff has been absolutely fantastic. From the very beginning, he showed incredible listening…read moreskills, patience, and communication, which made us feel comfortable and confident every step of the way. He performed surgery on my son, and the recovery went amazingly smoothly. Everything was handled professionally and with great care. You can truly tell he cares about his patients and families. I highly recommend Dr. Eleff to anyone looking for an excellent pediatric ENT specialist.

I have a really bad ear infection, so I came to see Dr. Eleff. Dr. Eleff is extremely professional…read moreand very knowledgeable. He cleaned both of my ears, which I had a little wax in them. But besides that, I'm very satisfied and impressed about this office. I'll definitely be back soon. :-)

Super nice ENT doctor and staff I constantly have sinus…read moreissues so the doctor was super informative and medication was given as well as sinus maintenance instructions. Located on the 5 floor of the medical building next to memorial hospital .

I will never see this provider again nor recommend her ! My appointment was rushed and the…read moreprovider lacked patience and compassion when undergoing a procedure I've never had before - especially as I am a health care professional of the Memorial family as well. I understand she performs certain procedures on a daily , however she needs to understand that patient Care and comfort is a priority at all times. As a new patient , I will look elsewhere for services as I feel she didn't truly care about my concerns and wanted to quickly move onto the next patient .

Five stars isn't enough to recommend Dr Lee Mandel and his team at Florida Sinus & Snoring Center…read more While there are many ENT's to choose from, finding a specialist in sinus conditions was critical for me, as I suffer from chronic sinusitis. This year my sinus condition was particularly bad so I looked around for ENT doctors near me. Nothing seemed to work, so I went "out of network" to Dr. Mandel's office in Plantation, which had been recommended to me. And I'm very glad that I did! Dr. Mandel is highly skilled, compassionate person and offers individual treatment plans to suit his patient's needs. His staff is exceptional, professional and friendly (in-take, reception, PAs and managers - all). The office is well run and they are responsive your your questions and calls. I can say it was well-worth the expense and the drive to receive care from Dr. Mandel and his team. I recommend Florida Sinus and Snoring Center without reservation! AD Ford

My name is John M. I posted a negative review about Dr. Mandel last year. At the time, I was…read moreconfused about an issue having to do with my insurance, and I overacted by making accusations against Dr. Mandel, which in hindsight, were inaccurate and misleading. Dr. Mandel did nothing wrong, is a well-trained, licensed surgeon, and enjoys a stellar reputation in the community. I, therefore, apologize for my previous post, which I have taken down, and I implore any who needs Dr. Mandel's help to disregard my previous post if you read it.

I arrived 9 minutes late for my appointment and after having me wait for 15 minutes in the waiting…read moreroom, they came and said that they were not going to see me and wanted me to come back tomorrow. The receptionist claimed that I was 15 minutes late which I was not. I refuse to take off work for 2 days in a row because a doctor doesn't want to honor an appointment. I will find a different doctor that cares about his patients because clearly this guy is not it. I would give zero stars if I could.

Dr. Contrucci is the best! We have known him for 20 years and he always has sound advice. I…read moretrusted him when my daughter broke her nose in 2016. He has always taken good care of family members. He takes the time to run tests instead of jumping to conclusions. The office is not updated and it is rather small. The staff are very kind and that more than makes up for the decor. I would recommend this ENT to anyone in the area.

From the owner: Welcome to Dr. Contrucci's E.N.T. office, for conditions of the ear, nose, and throat. Call and…read moreschedule your appointment today to receive the expert diagnosis and specialized treatment of ear, nose and throat disorders from an experienced doctor!

Dr Jassir did not answer my questions nor did he listen to me. Saw three times. Kept prescribing…read moresteroids for me, pills, sprays and inhalers. Did not help. Had an infection

They have terrible customer service. You cannot get a person on the phone. They don't return voice…read moremessages.

Started off what I thought was good until my insurance denied a procedure. Never got a call back…read more Will not return my calls to while I am still suffering from what I went there in the first place. Avoid this place like the plague.

Here it is, my FIRST review for 2024 & it's not a restaurant!!!…read more I'm literally still sitting here waiting for my prescription but I wanted to write my 5 STAR REVIEW for Dr. Sina Joorabchi & his practice! A well oiled machine because I got here half an hour early and only waited 10 minutes before I was ushered in the back. There's a pre-registering process done all online that makes the process as seamless as possible. Can't thank this Dr. enough for such a gentle experience and as embarrassing as it is to have to have my earwax removed, no, "scraped off your eardrum," I'm so happy I found him and there's no doubt why he's got a TON of 5 Star reviews. Please add mine as well!!!

I attended this facility for the first time and have to admit it was very clean. The receptionist…read moreand other staff members were very pleasant. More importantly, Dr. Callari was very upbeat and friendly. He explained exactly what he was going to do before each examination and procedure. I highly recommend him.