Office called my daughter that we had an outstanding balance on the books which she promptly paid…read more When I called back to get details on when and which house they had serviced because I was unaware they had come, they gave me conflicting information. First they said they came in July, then they changed and said they had not been out here. I told them we have consistently told them NOT to come out here unless we call them. I asked them to reverse the payment which they have not done. I will have to pay a stop payment fee to refute the charge. They can close my account. I will not be doing business with them again.

Great service. Because of my sensitivity due to lung cancer, Buddy offered other options.read more

Today Ernest came for our scheduled service. He was a wonderful young man who was professional,…read moreknowledgeable and personable. Ernest, thank you for a great experience. Thank you also for being so patient while our dog was moved to allow access to our home and back yard.

#Orkin I am really trying to be patient with this company but I'm finding it increasingly more…read moredifficult each time I try to get answers and I'm ignored. Well over a year ago we called Orkin to address an issue we had. IMMEDIATELY upon arrival we we sold a $1500+ plan to treat what we were told was termites. Putting our trust in this company, we moved forward and paid for the $1500 treatment. The treatment required several revisits before the job was complete. Not long afterwards we were notified that in order to continue to be protected we would be required to pay an additional $250+ for yearly inspections, which we reluctantly did. VERY SOON AFTER we paid for yearly inspections we began to notice the VERY SAME activity in the VERY SAME spot that was initially said to have had termites. We called #Orkin and asked for a followup inspection. It took a few days but a technician was dispatched. He did not have any answers other than saying he needed a sample of the bugs, which appear to be beetles, the SAME bugs that were present at the onset. He advised us that the bugs would be sent to the lab and treatment would be determined from there. Well ... three weeks later and after not hearing anything back we called again. The SAME technician was dispatched and he said and did the EXACT SAME THING. He took samples of the bugs and AGAIN advised us that the bugs would be sent to the lab and treatment would be determined from there. Three MORE weeks go by and we call AGAIN, this time a supervisor was dispatched and guess what??? He advised us that the bugs would be sent to the lab and treatment would be determined from there. In addition he says that the bugs appear to be beetles and this will require a completely different treatment. I'm pretty confident that they sold us a termite treatment that we never needed and now they have left us to our own devices as we have yet to hear about the samples taken by the supervisor over two weeks ago. I've been doing some research on this company and I'm becoming more alarmed about what I'm seeing. I would NEVER RECOMMEND #ORKIN.

What a very kind man. He is thorough, honest, and informative, and he knows his termites. He even…read morecrawled under our house, so he is also very brave. We enjoyed meeting Brandon and are so grateful for his superior service. Thank you, Brandon. You are a very good dude, and I'm not saying this just because we don't have termites. :)

This was my annual termite inspection - 10th one. The service tech was very professional; answered…read moreany questions I had; explained everything well including options. I have scheduled placement of the termite traps. Thanks for such good service.

I wouldn't give one star if I didn't have too. The Dublin Orkin is a joke. Shannon who answer the…read morephone is rude and needs to be fired but apparently she's related to someone who works there. Her attitude is horrible and she bills you before Orkin comes to complete the service. Since when do I get the bill before the service is completed? I've made several complaints about this branch with nothing being done. They will schedule a time and come 2 mins before the service is suppose to end and then say, that no-one was home, and that the outside was completed but they haven't completed anything on the inside but are expecting to be paid for an incomplete service. Thank God I had cameras to prove that this is what was happening repeatedly. Then when you call to complain and try to re-schedule, Shannon is getting an attitude as if your invoice is being billed to her and you don't have the right to be upset about your time being wasted and an incomplete service that your still being charged for. Shannon needs to be replaced, immediately!!

From the owner: Orkin has been protecting homes and businesses from pests for over 125 years. Our highly trained…read moreOrkin Pros provide customized pest and termite control solutions for ants, rodents, cockroaches, termites, spiders, bed bugs, mosquitoes, and more. Whether you need help eliminating an active infestation or preventing future pest problems, Orkin offers year-round protection tailored to your needs. Need service fast? Next-day service is available, and same-day service is available when you call before noon. Backed by our 100% satisfaction guarantee, Orkin is the trusted choice for expert pest control.