1. DK Business Properties

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    Gordon, GA

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    2 months ago

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    Brianna & Steve's Mobile Repair - Motorcycle

    Brianna & Steve's Mobile Repair

    (7 reviews)

    I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

    Steve is awesome. Showed up on time and fixed my riding lawnmower and gave me some great tips on…read morehow to self-manage it moving forward. Thanks Steve!!!

    Master Power Source

    Master Power Source

    (2 reviews)

    Thank you for your response. To be fair, you are correct regarding the final dollar amount. The…read morebill was approximately $894.69, plus an additional $109 charge, which was partially negotiated. My original estimate, however, was around $600, so the significant increase was difficult for me, especially as a senior on a fixed income. The repairs were completed in August 2024, and while some work was done, the blades were not completed at that time. From that point forward, I continued to experience starting problems with the mower. As recently as today (July 28, 2026), I have replaced the fuel pump and fuel filter again and had the blades sharpened. My review was not intended to exaggerate or misrepresent the facts. It reflected my disappointment with the overall experience. Although I was unhappy with the outcome, I was never disrespectful or rude to anyone. I simply expected the mower to perform properly after spending nearly $900 on repairs. I gave the shop the benefit of the doubt and was willing to return for future service. However, when I was told, "We don't want to work on that mower," I felt dismissed as a customer. Whether we agreed about the repairs or not, that response left a negative impression and played a large role in my rating. I appreciate the work that was done and want to be fair in my assessment. My concern is not about assigning blame, but about the gap between the original estimate and final cost, the ongoing issues I experienced afterward, and the feeling that my concerns were no longer welcome.

    Quick and friendly service. Highly recommend. Thanks for helping me replace my mower blades. 5…read moreStars

    DK Business Properties - outdoorpowerequipmentservices - Updated October 2026

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