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    10 months ago

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    Costco Wholesale - 8/16/25 They carry the Jackery! This is popular on Amazon. I've been having my eye on one of the portable ones.

    Costco Wholesale

    (74 reviews)

    $$

    Very nice Costco very clean! Very well kept a very nice and kind as well they have special events…read moretoo

    I would like to share some concerns about my experiences in the optical department. On several…read moreoccasions, my interactions with Rochelle have felt unhelpful and, many times, passive-aggressive. I've left multiple conversations feeling frustrated, discouraged, and without the information I needed to make informed decisions. In my most recent visit, I explained to Rochelle that my husband had purchased my glasses as a Christmas gift and that I wasn't completely sure if they were bought at Costco, but it was very likely. Earlier that day, I had called and spoken with someone in the optical department who advised me that there were options available either they could look up proof of purchase through my membership or I could pay a fee to have my prescription added to my current eyewear. When I came in later that evening, Rochelle was the only person available. After I explained the situation, her response was extremely rude and implied I was lying. When I asked what my options were, I was told that I did not have any. I shared that I had already spoken with someone earlier and did not appreciate feeling like information was being withheld. I then asked to speak with a manager. A young man that was manager came over shortly after, he said he was unsure how to handle the situation. At that point, I felt uncomfortable and defeated, and decided to leave. Because this has happened more than once with Rochelle, I've started to feel uncomfortable seeking services there, as I worry about having another negative interactions. I value clear, respectful communication and would really appreciate a more supportive and consistent experience moving forward. The store overall is a good experience definitely room for improvement in customer service all around with workers and improvement on better quality items.

    Sinclair - servicestations - Updated May 2026

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