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    Sims Solutions

    1.0 (1 review)
    Open 7:00 am - 6:00 pm

    Services - Sims Solutions

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    4 More Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

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    9 months ago

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    Southwest Roofing - Southwest Roofing Logo.

    Southwest Roofing

    (8 reviews)

    Westside

    I called this company on 07/16/18 because their yelp reviews were over-all great except for one…read morenegative comment due to non-responsiveness or no-show on a service call. I spoke with a certain Tom who promised he would send his supervisor for the estimate within a couple of days but will confirm a more exact date after speaking to said supervisor. I did not hear back from him at the end of the day. The next morning on 07/17, I called to follow up and a guy again by the name of Tom answered it. He was kind of irate and asked me "who are you?" I told him we spoke yesterday regarding a repair estimate. His response was "How could I have spoken to you? In the first place, I am in Germany? What is the name of my company?" I could sense that he was thinking I was just making a story of that phone call. The reception from the start of the call and the way the conversation was proceeding was very un-friendly to the point of being rude. What could have been said in a more professional fashion was done so crudely. So I said, "Oh forget it, I am no longer interested to seek your help". He responded: "Me either and do not call again" He could be having a bad day but what a way to bring it in front of a potential customer. If you need a roof repair, I'm sure there are other outfits who can be professional enough and grateful for any new business to be knocking on their door. I will never recommend this business to anyone!

    If your looking for a roofer who will do professional quality work, is honest, and wont goug you on…read moreprice, Southwesg roofing is the company for you. I had 3 roofers come out to investigate the roof leak I had in my living room. One said that the entire roof needed to be replaced, 14,000 dollars. The 2nd roofer said that entire part of the roof needed replacing, 4,600 dollars. Tom came out and said that my overall roof was in great shape and still had about 7-10 years of life in it. He identified the leak as need ih ng to replace the valley where two slopes of my gable roof came together. He removed and installed a new dead valley and the shingles 3 feet up on both sides, 950.00 dollars. So many roofers will recommend a full roof change, even when it's not needed. Tom is polite, very informative, and will take care of the problem without over diagnosing the problem.

    Homes By Joe Boyden - One of a Kind Bathroom!

    Homes By Joe Boyden

    (2 reviews)

    The good... Architecturally interesting interiors…read more Interesting designs that Well framed. Windows are outsourced to a high quality group. The bad... They call themselves custom builders, but when you request customizations, your first answer is "no." The second answer is: "It's going to cost you." And when they agree to customize something, it's done in poor form. If you ask to bring in your own artisan or skilled labor, they make it incredibly difficult to schedule or create other artificial barriers. Often, he has materials that he already owns that he would like to use in your home. When you don't like it and indicate it differs from what you agreed on, he gets upset and is pretty unprofessional. Is Boyden a local builder? Yes. Is he a custom builder, not anymore so that Horton, Weekly, or any of the other national builders. Compared to my prior experiences with other companies, he offers less opportunities for customization. Design of the neighborhood is poor. For example, a gate was installed but isn't designed for the volume of traffic expected in our neighborhood. So the gate is broken more often than it works. Also, sidewalks are not present throughout the neighborhood. This was a big oversight. HVAC and sewage systems are low quality. Especially considering we live in a "premium" home. Essentially, he bulk purchases these items for the whole neighborhood. Our house was built nearly a decade later and so we have dated equipment upon move in. We've had multiple equipment failures and all of the techs who've come out to service have said something similar - how is this in a new house? When we moved in, we did not have hot water, working heat, and our toilets didn't flush. These are pretty simple things that could have been caught with a bit of a QC/QA check. There are some design gaps. Lighting, for example. In my (finished) garage there are two overhead LED lights for a 1000 s.f area, they were placed above the overhead doors openers. So most of the light is blocked! Also, there is no ventilation system or even adjustable windows. So essentially it becomes an adobe oven every afternoon. The website brags about green this and green that, but it appears this is a side benefit of some his building practices (less frequent stud placement, membrane roofs, etc...). He drives a duelly, 1 ton pickup from Tiejeras every day to work on his new homes. This is a bit of evidence that environmental concerns are not really in the bedrock of this company. The ugly... fit and finish is very low quality and poor . When you file a grievance with the owner, his reply is: "Well that's how those materials are." See pics below for details. The fit and finish they did address, they send out a handyman to fix; but many of the issues are a result of poor attention to detail by the skilled guys, and require more than a band-aid to fix. If you want something fixed, it's a minimum one month before they come out. We've had to go as far as notifying the county (like when we didn't have hot water in our brand new house) in order to get them out to address our issue. We had a water leak in our irrigation from move in day. It's taken over one year and hundreds of extra dollars in water bills before they came and fixed it. Not to mention the moral injury of wasting water in the desert. In a similar vein, we've lost several plants and a tree do the improperly wired/installed irrigation system and they have not replaced them. When I ask about this, his staff says sure. Months go by and nothing happens, and it turns out Joe says no one will call and update us. I think this really reflects his personality. Several neighbors have had roof leaks. We had an independent roof company come inspect our roof six months after move in. There were areas were it wasn't sealed and the fasteners had come off. This is a big, big miss on Boyden Homes. When notified, they did come out and address it for us. However I feel strongly that is unacceptable. Lastly, his crews are not very tidy. our entire front yard has been covered in dirt, a result of high winds sweeping over his uncovered dirt piles (placed just prior to dirt work for other new constructions). He has not offered to fix our landscaping and has not returned our calls in regards to this. To summarize, if you want a local, custom builder, I DO NOT recommend this company. These are biggies. I have many more examples. Please PM me if you would like more information about this experience.

    This company builds pretty houses. Too bad they aren't built to last. The warranty department is…read moregreat, though; IF you like being doubletalked and lied to. My neighbors and I have houses that are three years old. There isn't one person on my street who hasn't had serious problems, frustrations and money wasted because of the ineptitude of the staff. Can you say "Cheap Labor"? These people are a disgrace! RUN!!!

    99 Restorations - We love roofing

    99 Restorations

    (5 reviews)

    Westside

    I'm editing this to note that we are in Santa Fe, NM. Yelp, for some odd reason, is claiming we…read moreare in California. We bought our house in 1998 and have had trouble with leaks almost from the get-go. We had it reroofed with foam through a local Santa Fe roofer in 2003, and it began leaking about three years later. It turns out the acrylic paint they used on their foam was not that great. I've been painting it myself with silicone roof paint, but the leaks finally caught up to my efforts this past winter. We chose 99 Restoration because of their good reputation, and they did not disappoint. Tyler was helpful and responsive to questions. They waited for the right weather to do the best job possible. The polyurea lining on top of the new foam roof seems super-durable, and I feel I can sleep peacefully while I'm listening to the rain fall on our roof. Tyler and Ali did a great job, and I'm confident about the results. I highly recommend them.

    As a buyer in a market something we find along the way are roofing issues. Going into purchasing a…read morehome you want to make sure you have a roofer, stucco repair, and general contractor on your side. This helps you understand the cost of a potential purchase. I didn't start the best, but as Tyler said, "some of the best miscommunications can make for great friendships." They came out. They looked at my house. Within 24 hours they got me a quote. The quote is more than reasonable. They were honest, did not try to over sell me on anything. They were efficient and fast. That is a perfect combo! I'm glad we could change directions with this company.

    Upright Construction

    Upright Construction

    (3 reviews)

    get an itemized estimate from these guys. We could t get them to complete a contract over a 7 month…read moretime period, and they kept saying they were too busy, even gave us a date 9 weeks out, then when 9 weeks came they wanted to delay 'several' more weeks... we cancelled the contract wanted our over payment back, and they said there was no over payment. So we paid $12,100 for 20 hours of work by 2 people, and we supplied the wood and tub surround. That's $300 labor/ hr for each person, when the going rate is less than $100. Even our electrician only charged $85/ hour. These guys are over priced and delay everything without good communication until it becomes an irritating issue. We are having to file complaints and take them to small claims.

    If you look on google there are 25 5 star ratings. That's why we choose this company. I'm not sure…read morenow if they are real. On 3/14/24 we signed a contract for bathroom work, kitchen cabinets and appliances to be installed and our living room sheet rocked. They came on 5/8-10, for 2.5 days and did two things in the bathroom area, and started the framing for the living room to prep for sheetrock. We found there was electrical that needed to be redone, and oak floors under the kitchen plywood. Chad said he was busy for the rest of the summer, so we finished the floors and the electrician did the wiring. We contacted him 8/23 and he said he was busy until October 28th. So we reluctantly agreed to that since we had a signed contract. While waiting my wife and I did the rest of the bathroom and did the kitchen ourselves. And we gave Chad updates, then when October 28th came he wanted to delay for several more weeks and said we had breached the contract by doing work he was suppose to do. In the end he refused to return any of the $12,100 we paid him, so we paid that amount for 2.5 days of work, and can't get him here to complete the last part of the contract, so we are taking him to small claims. This company is manipulative and over charges. Their estimates are vague and not detailed. I never thought anyone would charge $300/hour per person for labor. Stay away from this company.

    Sims Solutions - plumbing - Updated May 2026

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