I couldn't be happier with this company. I decided to get a second opinion (SIMS was our second opinion) when I was told that I needed an expensive repair. I decided to go with Sims for the repair and I am glad that I did. They were great about explaining things and making suggestions. I decided to join their maintenance program (Priority One Plan) and they have delivered exactly as was promised. When Jeremy the tech came to my home for one of our maintenance calls, he even took the time to clean the exterior unit covers (which was filthy), and, when he was finished they looked great! In conversation with the tech, I found out that their company also services commercial properties too. This was good knowledge to have so that I can recommend them to my friends who have businesses. It is always a wonderful surprise when someone goes above and beyond what is expected! I believe that if you aren't already using Sims, and you try Sims Air Conditioning you will be glad that you did... I sure am! read more