I hope this florist has improved, but a few years ago using photos they had posted online, I placed a phone order for a casket spray--thoroughly discussing it with the one who took the order since I was from out of town. When we arrived for the funeral service, imagine our disappointment that the order was the wrong style and very meager--nothing like the posted photo. Then because the service was on Sunday, there was no way to reach this florist to get them to fix it. When I reached them later during business hours the person I spoke with at first seemed unaware of their online photos (with corresponding numbers), then they somewhat grudgingly applied a credit. However, had it not been for another florist, we would have been left without appropriate flowers for the funeral. I hope in the past 3 years they have become more aware of their online photos and provide arrangements that actually look like them in style, size and quantity of flowers. If you have the ability to check all ahead of time, then you might try this florist, but otherwise, my experience says to buy elsewhere. read more