After my insurance paid and my out of pocket expense ($380) for a crown I am still having problems…read more I'm going to have to now find another dentist to fix the pain that I have been in for 3-4 weeks. No one should have to suffer like I have. I would never recommend Chatleston Dental. The hygienists there were awesome and as sweet as can be.

My third visit in the last year. Awesome experience again. Treated very well and feels like they…read moreremember me when I'm in the chair. Probably many don't enjoy going but it's a real pleasure to see them... every time

I scheduled an appointment to have some dental work done,( bonding of teeth), the experience…read morestarting with the receptionist was so professional. Dr. Surber and her staff made me comfortable, explaining the process as she completed the work. Her staff was friendly and treated you like family. Highly recommend Dr. Surber for any dental work.

Dr Surber takes very good care of my teeth-always making sure I'm doing well…read moreThank You

I have been trying to get my surgery scheduled for weeks. My primary doctor's office faxed medical…read moreclearance to them twice and they never put it into my chart. Then last week I brought the clearance forms and watched as the receptionist scanned them into my chart. I then called on Friday and was told the doctor hadn't signed off yet but should do it that day. I called today (Tuesday) and it still hadn't been done. If they weren't the primary dental surgeons in WV, I would go elsewhere gladly.

I was referred to this practice and showed up on 10/22/2024. Now, I'd like to start by saying my…read morelate father was a practicing dentist, and referred many patients to this practice over his 40-year career. I arrived for a consultation and completed a host of paperwork. I was shown to the exam room promptly. That's where it all went downhill. The attending dentist entered the room, mumbled his name, reached for an exam stick/tongue depressor, looked at my problem tooth, and then promptly left without saying a word. Total time: about 15 seconds, if that. Seriously! As I walked into the hallway, he was sitting in a chair apparently staring off into space. Call me crazy, but I think a consultation means ACTUALLY CONSULTING with the patient regarding the work to be done, and answering questions. This dentist said NOT ONE WORD, and didn't bother to discuss anything. The staff however, had no problem mentioning "financing options" no less than three times! I have excellent dental insurance, but even so, I have the funds to pay the entire amount if necessary. My dad despised what he called "assembly-line dentistry". I feel this was precisely what he was talking about. I'll be cancelling my appointment for the procedure I needed.

I had not been to the dentist for several years as I have had unpleasant experiences in the past…read moreand was nervous to make an appointment. One of my colleagues recommended Howard & Howard nd I was extremely pleased with my decision to go here. The staff was friendly and were non-judgemental that I had not been to the dentist in years. Dr. Jacqueline Stump was kind and made me feel at ease. She ended up fixing some of my fillings at another visit and I barely felt any pain; I was impressed and grateful. I have now recommended this dentist to several of my colleagues and will continue to do so. 10/10 will continue to go here.

Recently I had to have an upper molar which connects to your sinuses, surgically removed. Although…read morelocal was injected at the site and I did not feel pain there, I felt much pain from my lower jaw muscles and other adjacent teeth being pried against to remove the tooth. The drilling into the jaw bone created pain and a severe headache. I had to even make them stop to take a break because my respirations and heart rate had increased so much I was dizzy. It took 2.5 hours of drilling, prying and pulling to remove the cracked tooth. The tooth had fused to my maxilla bone because a root canal had been performed on it some years before. I begged for Nitrous Oxide gas or to be given even a Valium to relax and/or aid in the pain relief, but was refused. It is documented N.O gas does aid in pain relief along with providing relaxation. I was told Tylenol should take care of any pain after the surgery. Trauma to the bone creates more pain than any other pain. I was told by the receptionist that the insurance my employer switched to was fighting their office of scheduled fees. That is not my fault. I paid over half of the bill at the conclusion of that torture because of how little the receptionist stated they would receive from the insurance company. I am an Operating Room Registered Nurse, and would NEVER have permitted a surgeon to treat one of our patients so inhumanely. The headache lasted several days afterwards, along with severe pain mainly from my lower jaw of being pried against with significant force for so long. I could not speak, or eat for nearly 3 days afterwards. If you need a tooth extraction, find another oral surgeon.

Dr. Boustany takes time and care with all patients, and has a wonderful team that makes everyone…read morefeel comfortable. Id trust him and his team with anyone in my life!

If you want your teeth cracked and put into severe pain along with dealing with the rude staff....read more

I've only experienced trouble scheduling. The building is clean and inviting the staff is very…read morenice. I was impressed by the technology they had in the office, I'd never had my teeth scanned before to make a 3d picture. They also appeared to have a wide amount of services and I felt the billing process was very clear. My appointments didn't take longer than I thought they would either.

I give one star bc i have to. Dentist is rude and uncaring and arrogant. Made teeth that were wrong…read moreand my bite was way off when I rested my mouth. I had zero freeway space. The space between top and bottom teeth when your jaws at rest. I couldn't get food in my mouth or even close my lips around the teeth three months after extractions. They told me to figure it out the best way I knew how when I ask how I was supposed to eat. They told me the teeth looked good. Everyone in my family told me they looked bad and it wasn't just me not adjusting which is kinda what aspen insinuated. I don't recommend. The dentist refused to see me at my second soft reline and refused to grind down the thick spots in the dentures. Said she can not do anything while im healing. Even after healing these teeth are far too long and caused me jaw pain. I got refunded less than half my money. 1300 out of 2900. They're just after money they don't care how your smile looks. I deal with the public for my job and now im stuck with HUGE teeth that could never look natural or even passable. I hate the dentist there. The assistant aren't any better. Save your smile and go somewhere else.

I have been going to Dr Tupta for 2 years and I only have good experiences to share. The first time…read morewas for an acute visit and they were able to see me within 2 days. Regular visits are a breeze and his hygienists are all good and very professional. All my family members go to him and I recommend him whenever the opportunity arises.

My experience at Dr. Tupta's practice was exceptionally smooth, especially considering the fact…read morethat it was an emergency appointment, and I was a first-time patient. I called when a tooth started giving me problems, and they booked me for the following morning. There was the usual paperwork to complete, but as soon as I was finished, Dr. Tupta saw me and assessed the situation. He was kind and soft-spoken and clearly understood what was going on. By the time I left the office he had booked an appointment for me with a highly rated Charleston endodontist who could handle the task of a relatively complicated root canal. Dr. Tupta asked me to return to his office as soon as the RC procedure was complete, and he would work me in for a permanent filling of the treated tooth. I am a certified "dentaphobe," thanks to a traumatic experience during my first dental appointment as a child (think the Steve Martin character in "Little Shop of Horrors"), but the way I was treated by Dr. Tupta and his office personnel gave me no qualms about returning to his office to have the procedure completed.

If a business is okay with its staff laughing at someone who's had a stroke and is clearly having a…read morehard time, that's not a place my family will ever go.

Terrible, Terrible, Terrible. Warning, NEVER GO THERE!!!! NEVER GO THERE!!!!!! They only want the…read more$$. DON"T CARE ABOUT THE PATIENTS WISHES!!!!! I went in to have 2 teeth removed. Staff was ok. HOWEVER.....as I lay in the chair I began to have a panic attack and wished to sit up and breathe for a few moments,think, and perhaps even just cancel the whole procedure. However, 3 staff members bodily forced me back into a prone position, pinned me down gave me an injection AGAINST MY WILL!!!!!!!!!!!! They then proceeded to do the operation EVEN THOUGH I HAD JUST TOLD THEM NOT TO!!!!!!!!!!!!! DO NOT EVER GO HERE IF YOU WANT A CHOICE. THEY DO WHAT THEY WANT AGAINST THE PATIENTS EXPRESS WISHES!!!!!!!!!!!!!!

Dr. Chapman said I needed oral surgery. I didn't. His office referred me to Mountain State Oral…read moreSurgeons. Another dentist repaired this important molar three days ago. It looks good and feels good. Get a second opinion before undergoing surgery.

Very friendly and professional staff. Great about letting you know what is going on and informing…read moreyou of the different options you may have. Caters to the patient to make you feel comfortable.

I have been going to Dr Burgess for over 30 years. His service and never changed. it is always…read moreGREAT! and so is Maddie's. and he has a wonderful staff! they take the time to get to know you. My children and grandchildren also come here. I highly recommend them.

I met Dr. Burgess's daughter, (Dr. Madeline or maybe Dr. Mags??), on a recent (and first) visit to…read morethis dentistry. Simply AMAZING. From the moment I arrived the receptionist staff was professional and courteous and this held true through the entire visit which included a scheduled broke tooth getting fixed and a un-scheduled cavity fix, which was a huge surprise as the visit itself was made in 2 days from when I called to schedule the broke tooth issue. I am planning on moving my entire family over to this practice immediately.