Installed our floors, bathroom cabinets and kitchen cabinets. None of our drawers stay centered,…read morethe wood floors have spacing throughout the house and some areas 1 cm, it's so noticeable and hard to clean. The floors that have carpet squeak so bad throughout the house it's awful. The quality of the installation is so poor. I've lived in tons of houses and I've never seen such horrible work. We asked for repairs and were told to shut our drawers more straight as a solution. Go somewhere else, they own up to no poor installation and just avoid all together when you want it fixed, even inside the warranty.

It was fantastic working with Cristino cabinets. Tony is very helpful and is so dedicated to all of…read morehis customers by the period by the end of the job he almost felt like an extension of family we would highly recommend using Tony for not only cabinets but customer islands.

We hired Elite several years ago to renovate our kitchen and convert our three-season porch into a…read moreyear-round eat-in dining area. Unfortunately, our experience was an absolute nightmare. The project fell significantly behind schedule. There were weeks when workers showed up only two or three days, and sometimes not at all. Despite the lack of progress, we were aggressively pressed for payments each week. Eventually, we found ourselves having paid far more than the amount of work that had actually been completed. Then, one day, they said they were not working on the project anymore and never finished the renovation. We are still left without the renovated porch and eat-in area we our out a substantial amount of money, and dealing with poor craftsmanship on portions of the work that were completed. We ultimately had to hire an attorney in an effort to resolve the situation, and our attorney's attempts to communicate with them were ignored. So I'm taking to social media to share my story so it doesn't continue to happen. This has been an incredibly frustrating and expensive experience for our family. Based on our experience, I would strongly caution anyone considering hiring Elite. I wish we had known before hiring them what we know now. Run far away

Do not hire Elite Installations…read more Elite Installations was nothing short of a nightmare. After a flood in our home while we had a 21-month-old and a 6-week-old they appeared to be doing things correctly. We later realized that was only because we were stuck in a hotel and couldn't see the shortcuts they were taking. They took advantage of a young family, trying to get back in their home. Fast-forward a year, and the truth came out: - They put the wrong carpet in one of our rooms. I will blame postpartum fog for not saying something sooner. - They installed our toilet in blatant violation of MA plumbing code, it wasn't even secured to the floor. This is basic, entry-level competence they couldn't manage. - they installed hardwood floors that warped and when they replaced it with LVT, they dint remove all the hardwood and now 1.5 years later it's warping again. - They did multiple other things incorrectly, and after constantly following up with them for 5 months, they did ultimately fix them. Despite constantly hyping themselves up on Facebook and recommending themselves at every turn, our experience proved they are not honest, they cut corners whenever possible, and they absolutely do NOT stand behind their work once they're paid. Look up the reviews, look up the litigation against them (which are being added too regularly), our situation is unfortunately not unique. To be clear, I have given elite MULTIPLE opportunities to remedy these issues and they refuse. If you value your home, money, your time, or your sanity, stay far away from this company. They are the last people you want to trust with your home.

It is great to come across a company that is responsive and honest. I requested Federal Glass…read moreinspect two windows and a door expecting a big bill. The technician said the windows were fine and even didn't need sealing externally. It's great to see a company not just suggest some amount of work to make a buck. I will certainly use them again and recommend them to friends.

Tried to work with Federal Glass for a window replacement and ultimately didn't move forward with…read morethe order because of poor communication and customer service. The woman on the phone was very unkind on the call where I was trying to check the status of our order and ultimately hung up on me. We were not yelling but I did communicate that I didn't understand why I was being treated unkindly and that is when she hung up. Honestly a shocking experience.

Dianne's consultation was helpful and insightful. She made excellent suggestions, which helped us…read moremake our decisions. Her work was meticulous and right on time. The final product was even better than we had hoped. We definitely will use Dianne's services in the future.

It began when we walked into their showroom on Shrewsbury Street in Worcester and were very…read morepleasantly greeted and asked pertinent questions about the project that we had in mind, custom window treatments, shades and valences for our living and dining rooms. It ended with the installation of those hand-crafted products in those areas by professional and pleasant installers. The entire project consisted of several months but throughout it all we were kept in the "loop" with timely communications from our designer Jennifer, an important point so that we never wondered "what's going on?" Selecting styles and fabrics can be daunting for many, and we initially wondered "where to begin?" But Jennifer walked us through the process and was always ready to suggest options and alternatives. The bottomline is that Dave, Charlie and Sean, the installers all treated our home with respect and explained the construction and workmanship that went into each item. Porro's continues the tradition of customer service, pride in what they provide, and unwavering attention to detail and customer satisfaction.

Porro's has done a great deal of custom work in my home, everything they do it of the highest…read morequality with a great eye for detail! I have used other companies in the past for interior design and nothing compares to their quality and custom work! I would highly recommend for anyone doing any sort of interior redesign. From blinds, curtains, furniture, ect. Porro's has all!

Don't waste your time going to this place you walk in and they don't want to help you a lady that…read moreworks there told me she's been there 13 years couldn't tell me what type of carpet it was when I was telling her the colors didn't know what size piles carpets were did not want to help us most unprofessional place I've ever been

I bought beautiful expensive ceramic tile for my kitchen. I had one unopened full box of tile left…read moreafter the install. They would not take it back stating the restock fee is about the cost of one box of tile. The purchase paperwork does not state no returns/final sale. As it should. Also, as an fyi - they do not respond to any emails. Won't do business there again.

Been a builder for over 30yrs & getting sick of " big box " stores, their junk & lack of…read moreprofessionalism. Went to tile works got nothing but great help & product. Sure, I could have gone to " homecheepo " and walked out with a bunch of crap & got the job done. But instead placed an order got a superior product & the job came out like something you'd see in better home's magazine.

Just a great experience shopping here each time. Really knowledgeable, great selection, prices and…read moreservice. No pressure and the staff is great too!

Sue helped do our new office here in Holliston. She is wonderful to work with and knows just the…read moreright questions to ask! She crafted a plan that fully exemplified our vision for what we wanted. Her use of space and color was spot on. Best review I could give, I would hire her again.....and we did! Charels River Insurance Brokers