I'm extremely happy with Katie and her team and I would give her 10/5 stars if I could…read more Katie was responsive and caring, she called me back the day I reached out to her and guess what, the other cleaning companies maybe just have too much business to care. She was persistent and attentive, she came to assess the condo so she can provide me with an estimate. She was accommodating with my schedule too which was fantastic for an 8-5 person like myself. Her team did a great job. I have hardwood floors and it was spotless and no any marks whatsoever. They scrubbed the toilet and washroom hard which was sooo good. Moreover, they cleaned the drawers too, no crummies - success! After the cleaning, her team stayed and waited for me to review the work. They were friendly and patient to explain to me what they did and man they did a great job (I have super white sinks). I will use Katie on a regular basis : )

Had a terrible experience with these cleaning services. Katie was responsive prior to the…read moreappointment, I had a deep cleaning booked for a 468 ft. condo which meant many of the services on listed for deep cleaning weren't applicable, still somehow they managed to entirely miss my stove which I even asked Katie about ahead of time - to ensure they would clean this. They took $30 off my total charge, but still paying $105 for the inconvenience of having to clean myself, especially given that our home doesn't have enough space or belongings (it's an Air BnB) to justify the cost is brutal. Other things were missed like cleaning the exterior of the kitchen cabinets, inside of drawers, dusting of certain areas. Very disappointing. When I followed up on the service, I never even received an apology.

Very pleased with service and carpet cleaning! Highly recommend their services. Fast turnaround…read moreand pleasant people. SK

Very good service I highly recommend. Left everything spotless and super clean. I asked few people…read moreto clean my place but no one was ready to that because my house was very dirty but then someone recommended BNK cleaning services so I asked them and they cleaned my house and charged me with the best prices. Very nice people.

I needed a deep clean for my house and this company did a fantastic job. I would reccomend them to…read moreanyone. The cleaner Natalie got everything I needed cleaned and she did such a fantastic job. I have them booked again!

Just a regular cleaning but with the initial "deep cleaning" fee the price came to over $300. Then…read moreI get an e-mail reminder at the last possible minute to cancel the next appointment, and they want to charge the deep cleaning fee again! Tried to cancel but...yes another $79 fee. Not worth it. Update: I received a call from customer service this morning offering to waive the $79 cancellation fee. Also offered discount on next cleaning. I appreciate the gesture but the service is not for me.

Friendly team! We have been using their services for a few months and we are happy with the service…read more They do a good job cleaning the home using products that don't have a lot of chemicals. Reasonable prices too!

I used City Wide Maid Service for the first time last week and I can't recommend it highly enough!…read moreMy cleaner, Maame, was did an absolutely amazing job - I came home from work to find my house spotless. Great attention to detail! Excellent customer service and they accomodated to my schedule. Very impressed with this service, and I will definitely be using them again in the future.

I have been a client of City Wide Maid Service for over four years now and have been very satisfied…read morewith their service. Over this period, due to my varying work schedule, I've have different maids at my home and each of them have been outstanding, very able, trustworthy, reliable, honest and care about the job they do. They have an outstanding customer service approach to running their business with reminder e-mails, follow-ups and friendly office staff. Great job City Wide and congrats on your awards. You are the best maid service provider in Toronto! I highly recommend them!