I began getting my non-emergency medical transportation rides with them not too long after they…read morewent into business if I am correct. They've always had professional, caring drivers who you become familiar with and get to know pretty well. They do not cross lines and become your best friend or hang out with you but they tend to have wonderful interpersonal communication skills and treat you with compassion and truly care about things you tell them about. I had a rough turn of events and my normal drivers were very helpful for me as far as helping me get information when my phone was stolen and would honk the horn to let me know they were there one driver was worried I didn't hear the horn so they got out of the car and knocked on the door (like they were the police or something) so I could hear they were there lol. They've always been on time and get me to my appointments safely and quickly without problems. I could set up reoccurring rides or make same day pickup requests when needed and they were always able to squeeze me in. Some drivers even opted to clock in during their lunch break if needed to take me to my clinic. That really let me know the driver's actually cared for their clients. I especially like that no driver would ever speak poorly of their employers. They always gave praise to their dedication and hard work for everyone at their company which told me this company is an amazing well rounded out company that people could learn from. There's nothing like hearing an employee complain and whine with negative gossip about co-workers or bosses to kill the vibe or make you wonder if you're about to become a victim of an accident cause by road rage! Thanks Grace Rides aka the newly named Nebu for being solid! Thanks from Pueblo Mall Blvd!

I certainly wouldn't trust these drivers with the people I love. I just nearly got into a three…read morevehicle accident because one of their vehicles decided to pass a horse trailer (that was going the speed limit) on a double yellow blind curve and nearly hit a turning car. luckily there was a pullout I could pull onto to avoid a tragic accident with my horses. I then watched the driver tailgate and swerve menacingly behind a truck before passing it, also on a double yellow, with no indicators. very dangerous showing by this company today.

Continuous page from Friday. I waited 4 hours on Friday for a cab i am a disabled woman that made a…read morecomplaint on city cab that has horrible customer service for always leaving me for hours at Walmart. Do you believe they suspended me for 2 weeks because of this? ​

From the owner: Small family owned NEMT transportation company. We will work to take you to and from any…read moreappointment anytime no matter the distance.

My mother-in-law passed away unexpectedly and we let the staff at SRDA Lifeline know the same day…read more We arranged for pick up of the equipment on Monday, but I was only told "someone will pick it up". Since I know they have volunteers helping mail out statements I had no idea that someone was actually UPS.They had to come back the next day when everything was packed up correctly. Simple fix, let clients know to box up the equipment for a UPS pick up. Six days after informing them of her passing we received an automated call to check the equipment because it didn't seem to be working properly. This is absolutely unacceptable! In this day and age there has to be a way around this so that grieving families don't get such an awful call.

From the owner: Lifeline of Colorado Springs is pleased to provide members of southern Colorado's senior community…read morewith America's most trusted medical alert service. Our most advanced medical alert service wireless solution provides access to help both at home and on the go. Call us today for more information!

I made my appointments for school. They are very courteous. The drivers are always on time.read more

They need to hire more drivers or they need to hurry up and get people to where they need to be in…read morea timely manner. Rather than making them wait hours after they've called for a ride. I am so sick and tired of how long Pueblo City Cab takes to get a cab out to me for a small ride. They need to improve a lot. The only reason they're getting 4 stars, is because they have decent staff and 98% of the time, the drivers are cool. But, they really need to make sure their drivers have enough couth to not fart in the car, cause that's really disgusting, and I don't appreciate having to smell a fart in a taxi on the way to my destination and back home. Have some manners, y'all.

Every single person who helped me was great especially Kim and Claudia they were lovely ladies…read more The drivers are interesting people always have great stories always engaging always friendly and polite and always helpful great people great crew!

1 of their drivers killed a wheel chair client. Nothing was reported in the news and the state…read moreMedicaid will do nothing about it. Looks like Medride pays off more people to stay in business

I had a ride in 2020 that went smoothly. since "attempting" to use their services the past 2 weeks…read morethey have screwed up in every way. 1. My first appt they didn't pick me up at my home and after three phone calls in a two hour window a driver called to pick met up at my doctors office instead of my house and was 20 minutes late getting me at which point I rescheduled for today. 2. I called to have originally two scheduled rides. And the day before my appt scheduled to have my pickup from home to the doctors canceled. Just now I found out they did not cance that appt and went to pick me up at my house and I was not there. I called and spoke to the director of the dirextor and explained the situation and had to cut it short as I was in the middle of my appt. Another agent called me to let me know they're short 5 drivers (no surprise) and wanted to pick me up instead of at my scheduled 10 am slot, offered to pick me up at 12 noon. Needless to say. i would rather pay for an Uber ride a z taxi or ride with metro transportation any day of the week. I pray their disability trial program does not get renewed another six months bc after these two experiences and having spoken with 2 managers that there is dire incompetency in the way this organization is run. Someone has dropped the ball here and I don't expect their service to last much longer if they continue to provide poor service as they have done so with me these past two weeks

I use EnVida regularly to get to my appointments or personal places like Walmart or Walgreens. I…read moreused to go to the Plasma Center and I use EnVida for pretty much everything and Vita takes care of all my transportation needs the drivers as well as the dispatchers are friendly, professional, and courteous they are a wonderful company. I highly highly recommend and Rita for transportation, it is amazing the service that they offer. It's not just transportation, friendly drivers that build were poor with the customers and EnVida goes to great links to make sure that the customers are taken care of. I like that. They have a 10 minute call that comes in. It's an automated update. Call that let you know exactly what number vehicle will be picking you up and exactly what time thank you so much EnVida for your professionalism and friendliness. Thank you for providing a service that is much needed for people like me that are currently seeking SSI and disability and I don't have transportation. It beats having to ride the public bus or spending ridiculous amount of money on a cab so thank you ENVIDA And Keep Up The Great Work!!!! Sincerely, Melisiekay Williams

This is not my first issue with BEO transport. their company lies they're rude, they have no…read morerespect for elderly and they don't do their job.

We used the Beo mobility for transportation to take my mom to a doctor appointment. They drovers…read morewere so friendly, kind, and helpful with my mom. The vans are clean and well kept. The service was punctual. This is the only service I would recommend in Colorado Springs. We will obviously use them again. Thank you Beo.