I needed a ride home from the supermarket. The driver was nasty, rude, impatient, and ugly. I think…read morehe has a problem with women and is a would-be bully. I called the office to complain and they gave me a perfunctory apology, I will avoid using City Cab in future.

They need to hire more drivers or they need to hurry up and get people to where they need to be in…read morea timely manner. Rather than making them wait hours after they've called for a ride. I am so sick and tired of how long Pueblo City Cab takes to get a cab out to me for a small ride. They need to improve a lot. The only reason they're getting 4 stars, is because they have decent staff and 98% of the time, the drivers are cool. But, they really need to make sure their drivers have enough couth to not fart in the car, cause that's really disgusting, and I don't appreciate having to smell a fart in a taxi on the way to my destination and back home. Have some manners, y'all.

This woman pulled up behind my car when I was backing my car out and this rude woman told me to…read morewait even know she blocked me in plus everyone know it's against the law to park their no matter what she was rude and it's not ok At Air Academy Credit Union colorado springs Colorado

Shitty ass bus go nowhere never on time untrained drivers shitty hours overpriced sorry ass shit.read more

They show up whenever they want to pickup passengers. They were over 20 minutes early last night…read morethen claimed they were at pickup location at 9:07 pm. We sat there from 8:30 till 9:30 and no bus ever came.

I would give the Colorado Springs Greyhound station a zero if I could…read moreWhere do I begin. I dropped a car off for a friend in Colorado Springs and was told there was a Greyhound Bus that went to Union Station in Denver. There were two leaving Saturday, Oct 5. One at 9:30 am and one at 9:40 am. 1. The bus station in Colorado Springs should be in the third world. Think Yemen, Somalia, Pakistan. Dirty. Smelled like body odor. None of the vending machines worked. The gate agent was overly involved in her iphone and wore a tshirt that said, "People are annoying, especially you." I am not making this up. 2. The 9:30 am bus showed up at 9:26. I wanted to get on it and get out of there but she said the 9:40 bus was right behind her. Wrong. 3. We waited until 10:00. I went to the surly gate agent and she said she did not know where the 9:40 bus was. I said do you have a tracker or a phone number to the driver? She could not be bothered and said it would be late. 4. I called customer service. After a 12 minute wait on hold, I was told there was a problem with the 9:40 bus and the next bus would be at 5:22 pm. That is right, almost 8 hours later. I told the customer service rep that we could have gotten on the 9:30 bus as it was almost empty and she said the gate agent should have coordinated that. I said I want a refund, and she said I had to call another greyhound number. I did and was on hold another 15 minutes. 5. Meanwhile I went into the gate agent, politely asked her to put her phone down and to do something to help the stranded people. I asked her why she did not put us on the 9:30 bus if she knew the next bus would be 8 hours late. She said the bus left early (it didn't) and the driver left before she had a chance to stop her. Both lies. She never left her seat or stopped texting on her phone. 6. I finally got through to one helpful agent. He took my number but said I would have to wait 24 hours to get a refund. NEVER, NEVER, NEVER give these people your business. They deserve to go out of business. I fly a lot on United and thought they were bad but Greyhound set a new record for poor customer service.

One of the few good providers in Fremont County when running. Hopefully this program will spur more…read morepublic transit in Cañon City and Fremont County!

I have to give a huge shoutout to the Royal Gorge Route Railroad train ride I took today. My…read morehusband and I have visited The Royal Gorge Bridge previously and thought that was an incredible experience but the train ride topped it, believe it or not! The scenery was worth every penny and worth the drive out to Canon City. I've been to some beautiful places in my life like Germany, The Netherlands, Alaska, Austria and seen some breathtaking views but I would put this train ride in the top 10 experiences in my life. The weather was perfect, the sun was shining, we had great seats on the train but the sights were the winners. Life is short. Take the train ride.

What an incredible experience from beginning to end!…read more Our trip from California started with Sharon, who helped us with our reservation. She was warm, patient, and extremely helpful in making the modifications we needed. From that first interaction, we felt like we were in good hands. When we arrived, Rainey was thoughtful and accommodating, especially since my wife and I were traveling with her parents, who needed a little extra support and assistance. Her kindness was greatly appreciated. Then we met Susan in the gift shop...an absolute gem. We immediately connected when I mentioned that my late mother's name was also Susan. I asked if she knew the meaning of her name, and she replied, "Lily." That stopped me in my tracks because the book I'm writing about my mother is titled The Lily of the Valley. I promised Susan that when it's finished, I'll send her a copy. In fact, our conversation inspired me to sit down and write while we waited to board the dome train. Once aboard, Thomas, our server, was awesome. He was knowledgeable, informative, personable, and made us feel less like customers and more like family. His service added so much to an already memorable ride. The scenery is spectacular, but what really made this experience special were the people. Sharon, Rainey, Susan, and Thomas each contributed something memorable to our day. A truly wonderful experience and one we highly recommend. It was absolutely worth the investment...and gave us memories we'll carry home to California with us. Truly a happy ending and we' come again. LOL!

We were headed up to manitou incline on a saturday morning. We chose an early time and were hoping…read moreto get a parking spot at the iron springs chateau since you can no longer park at the barr trail parking lot. Alas it was not in the cards and we needed to park at the hiawatha gardens and take the shuttle bus up. Pros : -its free. -quite a bit of space on the bus Cons : -the driver we had i asked if she could wait one minute as my friend was literally running across the road to catch the bus. My friend was at the door when the driver shut the door on HER FACE and drove off. Was truly so appalled. My friend was right there! -they do not limit number of folks on the bus and on the way back down it was PACKED. not only were all the seats taken but literally every space in th bus. Countless standing people in there as well. That was a lot of folks for a small space. Obviously i would ride it again if i needed to, but i was extremely turned off by the drivers behavior. As was really everyone on the bus going up. We all were in shock.

Worse bus system ever. Busses are never on time or never show up. Always bus shortages or driver…read moreshortages.

I began getting my non-emergency medical transportation rides with them not too long after they…read morewent into business if I am correct. They've always had professional, caring drivers who you become familiar with and get to know pretty well. They do not cross lines and become your best friend or hang out with you but they tend to have wonderful interpersonal communication skills and treat you with compassion and truly care about things you tell them about. I had a rough turn of events and my normal drivers were very helpful for me as far as helping me get information when my phone was stolen and would honk the horn to let me know they were there one driver was worried I didn't hear the horn so they got out of the car and knocked on the door (like they were the police or something) so I could hear they were there lol. They've always been on time and get me to my appointments safely and quickly without problems. I could set up reoccurring rides or make same day pickup requests when needed and they were always able to squeeze me in. Some drivers even opted to clock in during their lunch break if needed to take me to my clinic. That really let me know the driver's actually cared for their clients. I especially like that no driver would ever speak poorly of their employers. They always gave praise to their dedication and hard work for everyone at their company which told me this company is an amazing well rounded out company that people could learn from. There's nothing like hearing an employee complain and whine with negative gossip about co-workers or bosses to kill the vibe or make you wonder if you're about to become a victim of an accident cause by road rage! Thanks Grace Rides aka the newly named Nebu for being solid! Thanks from Pueblo Mall Blvd!

I certainly wouldn't trust these drivers with the people I love. I just nearly got into a three…read morevehicle accident because one of their vehicles decided to pass a horse trailer (that was going the speed limit) on a double yellow blind curve and nearly hit a turning car. luckily there was a pullout I could pull onto to avoid a tragic accident with my horses. I then watched the driver tailgate and swerve menacingly behind a truck before passing it, also on a double yellow, with no indicators. very dangerous showing by this company today.