My wife and I chose to place our (very) young adult son into this substance abuse program about 2 months ago. We called 5 different addiction programs and talked to many sober living homes. Our insurance, Blue Shield, is not ideal for substance abuse treatment, but Simple Recovery worked with us and in most cases accepted only what the insurance was able to pay (a fraction of the total cost). From the beginning, I was impressed with the staff (administrators, clinical staff, therapist, case manager, house manager, etc.). Many of the staff member I met are former addicts and can cut through the BS VERY quickly. I was never pressured, and all financial options were discussed fully before the program began. Everything they said they would do (in terms of insurance acceptance and everything else), they did. No punches pulled, full disclosure throughout. The staff at Simple are caring, honest, and very straight forward, AND they understand the recovery process. My wife and I attended bi-monthly family group (without our son, Thursday nights) and recently attended a 4-day intensive family week (with our son). In these sessions, the Simple Recovery staff provided helpful information; honesty, care and empathy for our son AND for us; and many practical strategies to help us stop being enablers and address our own (my wife and my) recovery. We now have a clear understanding of how to support our son in RECOVERY, not in his addiction. Although our son in not in the Simple Recovery program any longer (at least not at this writing), the staff continues to support my wife and me. For example, we continue to attend family group on Thursday nights and plan to attend Family Week again in another month or so. There are NO costs for the Thursday night group, nor the Family Week, even if you no longer have a family member receiving treatment. This company is in business to help people and they are very good at. read more