I order a simple peptide from them and it does what it's supposed to do. The company is fast to ship and I keep ordering from them because they have the peptide I want. The cost is in line but had gone up my last time. read more

Let me be clear about what happened here, because it's almost impressive. I've been a loyal, repeat customer of Simple Peptide for a long time. I placed an order over a month ago. I paid in full. And then my package did the one thing no package should ever do, which is absolutely nothing. Here's what the record shows. They created a FedEx label on April 25. That label has been sitting there ever since, untouched, unscanned, living its best sedentary life, like a package that looked at the open road and decided it would rather stay home. The product was never actually shipped. Not late. Not delayed. Just never sent. So I did the reasonable thing and asked for a refund. What I got instead was a form letter, a freshly reopened ticket, and a request to confirm an address that was already correct, in response to an outreach that never happened. Let me say that part again, because it's my favorite. They claimed they reached out to me. They did not. I have the inbox of a man who checks. There was nothing there. Now, I understand that things go wrong. Packages get lost. Systems hiccup. What I do not accept is a company that takes a loyal customer's money, invents a conversation to explain the silence, and then files my complaint into a Zendesk loop with no visible exit and, frankly, no visible interest. I wanted to keep being a customer. They made that genuinely difficult. Take your business somewhere that ships the thing you paid for, ideally before your next birthday. read more

Simple Peptide - Medical Supplies Near Me - Delray Beach, Florida

Great products but even better customer service. They are very helpful and respond quickly to any concerns or problems.

Been ordering from Simple Peptide for a while and have had nothing but good experiences. In fact before my first order I had a question about shipping and the owner called me to answer my questions. They have a good section and get the orders out quick. After shopping around Simple Peptide has the best prices for at least what I have bought. read more

Customer Service Team, Customer Service Team, I am writing to express my strong dissatisfaction with how my recent issue was handled. As a customer who spends approximately $1,500 per month on peptides, receiving a defective product and having your team blame the bacteriostatic water rather than taking responsibility is completely unacceptable. As a business owner, I would never handle a customer complaint by shifting blame. Your refusal to address this issue is both misleading and unprofessional. I decided to try your company after receiving your marketing emails, despite usually purchasing highly rated bacteriostatic water from Paramount Peptides. This experience has been extremely disappointing. Due to this situation, I will no longer purchase products from your company and will leave reviews across multiple social media platforms to inform prospective customers of my experience. Below is prook that we have done buisness together so writing back that you think it a mistake is another reason not to business with this company , "Our team has responded to your request (#159786): read more

i havent ordered a whole bunch from simple peptide. His peps go out fast. However, I have 2 out of 7 vials that had pressure in them. They were not vacuum tight. Normally, all of the vials take the reconstitution fluid without applying pressure to the syringe. These, i couldnt squeeze all of the fluid into them. I didnt do any research/use them due to being afraid of contamination. read more

I'm disappointed with the experience I just had with them. I requested to cancel an order while the payment was pending. I got an email saying that the cancellation request had been placed and that the payment was pending and would fall off. I then got charged and reached out to them to let them know that I was charged. Then this morning I got an email saying my order had been placed, so I emailed them AGAIN about this and they're response was, "we can't cancel or refund an order once it's been shipped. If you want a return the item, you'll need to do it when. You receive the item and send it back. Once we receive it, then you'll get a refund." So I sent an email back saying that I had already requested a cancellation, that this wasn't supposed to be placed and that the pending charge would take 7-10 business days to fall off. And then they tried to say they didn't have any email chain with the cancellation request. And I sent them a screenshot of the email underlining where it stated in THEIR response about the cancellation and haven't heard from them since. So not a good look when I bring receipts, they go silent. ‍ read more

Suddenly stopped taking discounts on certain items without warning. Had to cancel my $500 and take it elsewhere - luckily I found it $200 cheaper and have a new supplier! read more

Basically Came in 2 days. I Just ordered on a Friday. So Order Monday-Wednesday for best transit.. The mots-c is noticeable... has 3rd party lab results. Definitely energetic. Very happy I picked simple peptide.. comes in a nice plastic holder to keep your peps safe for delivery and then fridge.. read more

Simple Peptide - Bubble wrap packaging. - Medical Supplies Near Me - Delray Beach, Florida

I received a $285.00 order that I did not place. I do not have diabetes and would not have ordered. No clue how they managed to use my bank information. read more

Advertise BOGO but when place in cart; charges twice. Emailed support, they said you needed to put two 5 Amino 1MQ? Asked to make right, they did nothing. Terrible customer service! Wouldn't order from them again for peptides. read more

I did not order something from you and got 5 bottles of something for diabetes. I do not have diabetes. I mail these back at your address and I have not got my refund. read more

In terms of business / customer service I give them 5 stars- order processing is fast and transparent. Shipping is fast as well. So far I have placed 5 orders with them totaling 29 vials and $1400+. In terms of quality I am less impressed. Most spesifically I am referring to the CJC/IPA 5mg/5mg blend. It stings worse than GHK-Cu, and it shouldn't sting much at all. The fact that it caused immediate, severe injection site site reactions (ISR) indicative of a heavy Trifluoroacetic Acid (TFA) remnant. While their CoA shows high peptide sequence purity via HPLC, the physical reaction indicates their vendor's synthesis lab failed to properly run the acetate conversion wash prior to lyophilization. If they had counter-ion analysis data to verify the TFA percentage, as standard MS/HPLC does not quantify this, they would have seen this. This is a common issue with CJC-1295 synthesis, so the acetate conversion wash is an important step, which was either skipped by the vendor or performed improperly. read more

Placed order early on 5/28 and paid for 2 day FedEx Express. Order now estimated 6/1 - 4 days later. Contacted customer service and they said they don't deliver on weekends. Meanwhile, FedEx delivers residentually 7 days per week. Should be made clear at check out that if you place an order on a Thursday, will not come until Monday read more

This is an awesome company. I order from your sister company and I've had a really good experience. your customer service is excellent. I appreciate all the savings. I hope you have another bogo soon. thank you read more

I've been using Simple Peptides for quite some time now. Fantastic company to work with, and their products are top notch. I'm always the first to scour the internet for as much savings as I can find, but with Simple, I really don't have to spend time doing that because not only are their prices very fair, they're always running specials and deals. If you're serious about wellness and peptides are a part of your wellness campaign, Simple Peptide should be one of the first bookmarks on your browser. read more

Extremely disappointed with SP. Have been a repeat customer for the last year and have recommended them to everyone I know after losing 90lbs. One day I went to place an order and received a "ip address blacklisted" error message. I emailed customer service and was told I was barred from placing orders because I had filed chargebacks. I have never initiated a chargeback with Simple Peptides or any other company in my life. Instead of looking into my account to see I have never charged back anything they chose to provide poor customer and lose business with zero attempt to remedy. read more

Very happy with the quality of the products I've ordered. At least in Texas they come from Florida VIA Fed X. The whole process is seamless. read more

Simple Peptide is reputable, has amazing prices (seriously shop around, compare their prices and the dosages you get compared to other places). The quality is top notch backed by third party testing. They undercut almost everyone. I did a lot of research on the company before making a purchase purely because the prices seemed too good to be true compared to their competitors. What I learned is that they don't pay a ton in social media marketing and SEO rankings like their competitors do and they pass the savings along to the customers. I did have one minor issue, and learned their customer service was amazing, immediate and they went above and beyond sending me double what was needed to be replaced. **minor** gripes / or just a heads up: 1) I would almost never pay for the $80 overnight shipping. I've placed orders on a Thursday and it doesn't come until Monday. 2) Their selection is a bit lacking - that being said, they have the core products you're going to come back for. Neither of these are enough to knock down a star. (Though $80 for overnight FedEX that you won't deliver on Saturday is pretty close guys). read more

Been using these guys all year. I spent $2500 so far on many many vials and I'll keep coming back. Plus whenever there is a hiccup they've made it right :) read more

They sell you items that the don't have in stock and can at times hold up your order. So if your hurt and need healing peptides do not count on good service or timely delivery's. read more

I've ordered twice from simple peptides, and I have to say that their delivery speed is absolutely amazing. It only took me one day to receive my research material rather then the 2 that was posted. They had almost everything I was searching for besides snap-8 which I was expecting anyways, this is no issue because of their great pricing especially considering these were sent domestically in the United States. If you're looking for good prices and good domestic shipping speeds I would end my search here, though they don't have a very big variety in selection. read more

Delays in shipping! Poor customer support! Products are compromised due to lack of their 2 days shipping and product sitting in non climate controlled fed ex shipping facility. Simple Peptide actually stated they own the "fed ex" facility. Wrong! they made that statement in error several times and didnt make a correction. Vials had humidity inside the vials, pictures taken and sent. Customer service disputed the clear pictures and statements without resolve. Had several different replys from different agents which contradicted each other. Save yourself time, energy, effort and money and use a better company that also has third party reporting. Customer service does not care and will flat out lie in emails and make it your fault. Theres better companies out there. read more