This man is a Shyster. DO NOT bring him an expensive or complex watch. Totally dishonest and in…read moreover his head. Two star because he may be able to fix the clasp on your chain, and he is in a great location.

Convenient and fast watch battery replacement and an interesting looking shop…read more Pleasant service.

DO NOT USE THIS MAN!! The older man who used to own this store was lovely. My 82 year old mother…read more(who has Alzheimer's) used to come in and chat with him and shop his jewelry; it made her happy. The new owner is horrible. My Mom came into the store a month ago to have 4 watches fixed, and was charged $150 for this. I could not believe what she was charged, but I figured he must have done some work on them and also changed the batteries. Two of them have already stopped working. Together with my mom, I brought them in today to show him and let him know that they had already stopped working. Not only did he tell us he did not remember the watches, nor my mother, he was clearly upset before we even started and told me I had an attitude. I was upset, and I think understandably, as I feel my mother was taken advantage of. But, I gave him the benefit of the doubt and said over and over I did not want to fight with him, but would take him up on his offer to fix these. He didn't like that I was upset. He told us he would have to make us wait if appointments came in, and I said that was fine. He opened the watches and told me they were unfixable and it was the watches that were bad and not his work. Why didn't he tell my mom this last month when she brought them in to be fixed rather than charging her the cost of a new watch to "fix" them? She would have just bought new watches. The watches she had were not expensive. So, he either charged her $150 to change the batteries or figured he'd scam an old lady. When I got upset, he began screaming at me, telling me I am the problem, and yelled my mom and I out of the store. I am not a Karen, and I never like to leave negative reviews for people, unless they are absolutely awful; which this definitely fit that bill. I have been in the service business as a jewelry designer for 30 years. I deal with people all the time. If I mess up, I own my mistakes and bend over backwards to help people. I'm not saying he had to do this, but some common decency would have been appreciated. If I treated my customers like this, I would not have a business. This man is a crook and incredibly rude. He takes advantage of people and has no respect to stand by his work. No integrity at all. If you get angry and yell at people who are upset with your faulty work, then maybe pick a new profession.

So helpful and knowledgeable. Fixed a precious necklace in just a few hours and went out of his way…read moreto make sure I was happy with it. Will be back!!

I've had my Tag Heuer Aquaracer for over 10 years and after picking my watch up from Danielle B…read moreafter a servicing that included a battery change and cleaning/polishing, I couldn't believe my eyes. My watch looked brand spanking new and I couldn't be happier with the service I received. Ariel and the team at Danielle B was honest, communicative and provided A+ service. There was a level of trust established from the very beginning in the way they explained what and how they would be servicing for my watch. I look forward to being a regular customer for servicing my watches and picking up a new one hopefully soon. The battery change was $35 and the cleaning was $145, which are very competitive prices for the quality of the work. Highly recommended!

My fiance purchased my engagement ring from Danielle B late last year and he absolutely loved…read moreworking with them. I am in love with my ring, it's perfect - timeless yet a bit unique and absolutely beautiful. My ring was a little too big for my finger and I went to Danielle B. to get it resized. They did an excellent job and also shined it for me. It's a family owned business so it makes the experience even better as Ariel, his mom and dad are extremely nice, professional, accommodating and love to make their customers happy. The other jewelry they have in the store is beautiful and if they don't have something you want, they work with you to get it. I'll definitely be back for my wedding jewelry and wedding band.

Went to Jewelry Exchange Woodbridge Saturday. Overwhelming with all the choices and options from…read moremultiple sellers. We chose to make our purchase at Romancing the Stones as John was patient with us in answering all our questions, knowledgeable in all the facts, and was incredibly straight forward with us about pricing. John was wonderful to us. We plan to make all future jewelry purchases at Romancing the Stones because of John and our positive experience.

My family and I have been coming to John for over 15 years! He has beautiful pieces and is very…read morefair. In today's world it's hard to find an honest businessman not looking to rip you off! John takes his time with you and doesn't push you to make decisions. He is truly the best! Go to John if you're looking for quality pieces, a genuine salesman and fair prices! My husband loves his new band! Thank you

A REAL GEM!! If you want an exquisite selection of jewelry,…read morepersonal attention, exceptional customer service, and on-site repairs, Martin Jewelers is the store for you!! I purchased a lovely Baume and Mercier watch as a gift and was extremely satisfied. They advise you on the latest models, size the watch while you wait until it is perfect, and wrap it beautifully. They treat you with respect. They have also done intricate repairs for me on jewelry. I live locally, but even if I didn't, I would make the trip to Martin Jewelers!

My watch failed two weeks after a battery change, they wanted to charge me $425 to replace the…read morecircuit, I asked whether they covered it under warranty and they accused me of giving them a faulty watch to begin with. When I asked for it back, coincidentally they never actually sent the watch out anywhere, it was behind the desk working the entire time and I got it back the same day after complaining. "A clerical error" is what they said after holding my watch for a month. These people are scam artists. A $35 battery replacement, they charge you $90 and say they're doing something special with gas pressurization or whatever. I'd pay $425 to never have to deal with these people again if I'm being honest.

The service was great! I Loved my jewelry and I got a good price for my necklace!! Would definitely…read morerecommend and come back again.

Owner of the business is very nice and helpful. Guides you very patiently…read more First came in to buy a couple rings but didn't have my style or what I had in mind. The owner showed me a book with much more variety and was able to find and order the ring. Stayed with this business ever since. Pricing was also respectful and gave a discount.

This a small fairly unassuming place that I passed by many time to and from the office, whilst…read morelooking at the watches on display. I finally decided to check out the place. They have a good selection of Luminox, Hamilton, Citizen, Tissot, and several other brands. I decided to pick up a Tissot automatic and they were more than accommodating with the transaction. The price was as good as any website and since they are an actual Authorised Dealer so there is the factory warranty, which you won't get from most internet retailers.

Great watch and watch repair place. These dudes know and love watches; their passion for watches…read moreshows. Nice selection of watches, too; I will likely buy one of their Tissot's soon.

I brought in my designer watch for a battery replacement. The service was quick. They had it…read moreready the very next morning and the final cost was even less than I was originally quoted. I really appreciated their honesty and great customer service.

Had Abaev Jewlers make me a 3 stone Ruby ring in white gold with yellow gold prongs on the center…read moreruby stone. They made the process so easy and was able to bring in stones so I could c what it would look like. I made some minor changes from the CAD and have been ever happy with my 3 stone ring. Will be going back to make another ring and earrings