I'm giving a shout out to the amazing staff of the Institute of Physical Therapy 678 Southway Ave…read more in Lewiston Idaho. Britney Hansen, Jaymes Sajczuk, Katie Brown and Levi Frasier. The absolute best therapists in this valley. I have had extensive physical therapy after a shoulder repair 2011 and a total knee replacement 2014, but I have never experienced the amazing work done by the Institute of Physical Therapy. I went to 2 different therapists for the shoulder and total knee surgery. I was not happy with either of the results. My son suggested the Institute of Physical Therapy and I am so happy I choose them for my resent knee surgery. I just can't believe the difference of therapy I received from IPT. I know I would have more strength in my arm and knee from previous surgeries if I would have gone to IPT. Any Therapy is hard work and must be done to regain your strength back after any surgery. The therapists at the Institute of Physical Therapy work hard with you to make you stronger. They understand what is needed and do what is necessary to build those muscles up. They showed me strengthening exercises I have never seen before and they all worked to make me stronger. Thanks to the very professional and dedicated staff at the institute, my progress was quick and my recovery faster than I ever expected. I am so grateful for all the exercise Britney and Jaymes put me through. Thank you both for pushing me to do my best. I would recommend them to anyone in a heartbeat. I only wish I would have found them with my other surgeries.

James was my hero he got me through 2 knee replacements. Incredible staff can't say enough about…read morethem.

Dr Black is a great listener and a great Dr, I would recommend her, she's fantastic at what she…read moredoes

You were highly recommended by someone who approached me while I shopped at WALMART…read more Having others solicit through a Box Store should have been the first red flag. I moved my parents closer to me so I can take care of them. We sought Primary Physicians. You refused to see them when they wanted to schedule their first appointment. When the "Doctor" returned my mother's call, no one had yet met my parents. Still, the "Doctor" herself told my 80-year-old mother that she was not ACCEPTABLE & then hung up on her! HOW DARE YOU. My mother had a missed call from the doctor's office and, not knowing who it was, returned the call. A Male on the end of the phone told my mother that she was not ACCEPTABLE, laughing at her. First impressions are unforgiving and you were unfair to deny someone's request without reason. Based on your actions and the behavior of your personnel, I cannot see how you can be highly recommended. In my opinion, you are heartless and lack empathy. Thank you for showing your true colors before you had the PLEASURE of meeting my parents.

Attentive quality service. The education I received was the best I've ever had. Hearing Aide…read morequality and technology above average. Same day service. Walked in with a need, walked out hearing. Chad set up my Bluetooth and made sure everything worked properly. I have a three year warranty and "find my hear aide" feature. After care is set up. I could not have asked for more. Canceled my other audiology appointment for March which was the soonest the other company could see me. This is my fifth set of hearing aides since 1999, I know what I'm talking about.

BRANDI Vinton is very kind and professional. She explains things clearly and listens to concerns…read more I am so happy that I get to work with her. The facility was nice, comfortable. So far, I love the hearing aids that I M now wearing.

Jonathan Nash has been amazing! He has helped me in every single way. I would highly suggest him…read moreand think he has been 100% on the ball. Not wasting any time.

While I can't say I'm in love with this place, I was recently extremely satisfied with the help I…read morereceived from the Medical Records department. Maybe since Tri State took over they are getting themselves together (much needed)! Anyway Renee and Kailin really helped me out by breaking down some things when looking through our medical records and truly went out of their way to make sure I got the answers I needed! Now if only the rest of the clinic would do the same!!! Now, for Teresa Smith's team.. You have to keep up with your own health because you can't rely on these people. There was a concerning reading on a lab and the office did not even care to try and get us in for a follow up on such an important issue, in fact it was the major issue we were even being seen for! You guys need to step up on the follow ups. You are dealing with peoples lives that are potential life and death situations!! We had to request lab results 3-4 times for one test to rule out some things and the lab didn't even use the blood to do the specific test tht was requested by the Provider.. every other flipping thing in the book was tested except the one major request!!! I had to call several weeks in a row to even get a result once the CORRECT LAB was even done..shame on you guys. However, I will say good things about Kody Harris and Dr. Chavez as they were always willing to answer extra questions and concerns and were thorough and willing to get things done efficiently. So for Renee and Kailin in the Records Dept and the providers I mentioned, you guys are the only reason this review is not a 1 STAR! So for that thanks guys!

Do not use their aesthetics department for laser hair removal. They incorrectly bill and the…read moretreatments really don't work that well. I've been at this for two years with minimal change. The people who work there are fantastic, very nice & professional but billing is a hassle and the product/service itself is not worth your money. If you do go through them, pay individually not as a package & DO NOT buy a gift certificate - especially with the transition to Tri-State.

I've been seeing him for 10 years . Staff is friendly and…read moreprofessional. He is very kind , informative and knowledgeable..I highly recommend him & his team ..

Dr. Klemp and his staff are awesome. I've been with Dr. Klemp since his days at ShopKo and he's…read morealways been professional and helpful. He explains what he is doing and the reasons behind his actions.

My sister with MS was staying at this facility and I can't say enough good things about the care…read moreshe received. I lived in another state so could not be there to take care of her but they were very good about calling me and keeping me informed of everything going on with her. She transferred to this facility from another facility in another part of the state and the care at Orchards Rehabilitation & Care Center was so much better than she had received elsewhere.