This is an update to my previous review, The Nest did reach out to me after my interviews, and…read moreafter sorting the insurance billing confusion they were even willing to refund me my $400 deposit. So I really appreciate their willingness to rectify the situation and adjust billing appropriately. I'll retract my statement that they do this for monetary gain, as she did express true compassion and regret over the experience I had with them. I would recommend them in the billing and finances department, however I still wouldn't recommend them to any working mothers. We did discuss the other issues that I mentioned in my review, and it seems like their practice is likely just not well oriented for working mothers. (For moms that don't have blue collar/hard labor jobs, this is probably a fine option.)

I've had both my babies with the Nest and the care is unmatched. The appointments are appropriately…read morelong and thorough and left me feeling actually heard instead of rushed through the door. Even when my first birth ended up with a hospital transfer, my midwife came with me to ensure a smooth transfer and then picked up my postpartum care without missing a beat. My second birth was the home birth of my dreams with both my midwives in attendance. I love the optional Village Prenatal offerings they've started so you can meet other moms around your same due date and make friends in the community. Plus the admin care is very personal. You feel like everyone at the Nest really values you and wants the best for you and your family.

I have had visits with Dr Reagan Hanson for some issues and he is always wonderful and cordial with…read moreme. He has operated on some of my issues and I have done well with them. His nurses are very nice as well.

TLDR: Be warned that if you don't have their preferred insurance, you will be tossed aside for…read moresomeone who does. There is not medical based triage. They are only able to getaway with this corruption because they are they only Orthopedic place around and are used by every medical practice. They have a monopoly. Go to up to Pullman instead. I normally don't write reviews, but Lewiston Orthopedics are so deeply unethical, I had to. I have connective tissue disorders, and recently torn a ligament in my elbow. The ligament that connects my bicep. As you can imagine, there is pain, swelling, and weakness in the arm and hand. A referral was sent and was handed to Dr. Boyea (and yes, I am saying exactly who to avoid), and after review, he told his receptionist to book the next appointment. The receptionist gives a date that is 3 months away. I tell her "okay", but ask her if the Dr is aware of my condition. She immediately says "yes!". I then asked her is she was sure "because 3 month means 3 additional months of damage, pain, and the inability to use my arm properly". She then decides to "ask" and call me back. That take several days. She calls and says "the doctor has reviewed your ultrasound and says pick the next available date". She now has a date that is even further out after not booking nor holding the first one. I again ask if the Dr has been made aware of my condition, and she says yes again. I then ask about why is she talking about a ultrasound review instead of a chart review? Because I have a hard time believing any descent doctor would dismiss a genetic disorder where this injury can lead to permanent injury and disabling (that was foresight as it has completely torn at this point and the bicep is bunched up toward my shoulder now). She gets quiet, then offers to place a note so he can review the right thing this time. I agree to this. More days go by and we speak again, she again say the Dr reviewed my chart and her notes and said "book the next appointment" again. The receptionist then tells me the next appointment is in late April 2025! It was currently Oct 2024. I express my dismay. Asking how am I supposed to work, or do much of anything that requires both hands or arms? What am I supposed to do when the other arm tears from compensating for the bad arm? What do I do when I lose the ability to use both arms? The receptionist says she understands, but unfortunately they are booked through. I then ask to see anyone else then, but Boyea (as I would never go to a Dr that would dismiss such a important factor and/or has no idea what the conditions are. This is asking for mismanagement which is already on display). She said that there was no one else who works on wrist. To which I pointed out, nothing is wrong with my wrist. He's a wrist specialist. I shouldn't be seeing him in the first place as the problem is with my elbow and bicep. She says "Oh, well, you can get another scan and another referral to see someone else". Which makes zero sense because I wasn't specifically referred to him in the first place. At this point I am so fed up with the excuses and ready to just wait, but then she hits me with the reason why I wrote this. She told me that "Molina (my insurance) only has so many appointment spots for their patients to book". I then confirmed what she said as I was blown away by what she didn't realize she just admitted to. I asked for everything to be noted word by word in my chart, so when my insurance has to pay a ridiculous amount of money for my disabled arm, they won't be able to deny me as I sought treatment within a reasonable amount of time. She then tried to confirm the appointment. I told her that they would not be able to pay me to see them. Lewiston Orthopedics does not triage their patients. They take the biggest paydays first instead. That's what she admitted too, and it went her head that she had done so. I called my insurance to ask if they had "slots". The Molina agent was flabbergasted. Be warned that if you don't have their preferred insurance, you will be tossed aside for someone who does. They are only ably to getaway with this corruption because they are they only Orthopedic place around and are used by every medical practice. They have a monopoly.