At the time of admission, her skin was clean and fully intact. Since then, she has developed three…read morepressure injuries, including one that appears to be unstageable. These wounds are serious and should have been preventable with appropriate care. We have also observed multiple care concerns that appear related to insufficient staffing within the facility: * She has been left sitting in soiled briefs for extended periods * She does not appear to be repositioned regularly * When family requests assistance, nurses state that only aides can provide that care, yet aides are not available or responding * Staff frequently appear overwhelmed and unable to meet residents' basic needs promptly I have attempted to address these issues internally by contacting Cat, the Assistant Director of Nursing, through both phone and email. No response has been provided.

I chose this facility from the VA contracted list for respite care. I toured the facility and spoke…read morewith the administrator. The facility seemed clean, although there was a faint smell of urine in the hallways. She told me they were cleaning and the receptacles were in the hallway at the time. The room she showed me was remodeled. I sent over a list of required care items since my husband has Parkinson's disease and I wanted the nursing staff to have a heads up. I had asked if depends were supplied and she said yes. Upon arrival, no one greeted us or came out to help. He is hard for me to manage, but I got him in his wheelchair and took him up to his room myself. I then had to go back down and unload the car, using a cart that was in the lobby. His room was outdated and shabby. The dresser drawer was broken off the track. The shelving in the closet and bathroom were sticky. The floor was dirty and the room stunk. I went down to talk to the admin to relay this info. I had a flight booked for a family occasion and had to leave. The first time he needed to be changed, he said the nurse was not happy because he did not have his own depends. I had his daughter bring some, plus another pillow and better blanket, as well as some room spray. He was admitted on a Tuesday and by Sunday night had vomited several times, was running a fever, and couldn't breathe. He had no clean clothes left (I brought 11 changes of cloths, but he is totally incontinent. I was told laundry service was supplied, but that never happened until I complained) Thankfully, his daughter was there and she called me. I told them to call an ambulance ASAP. He is in the hospital with aspirational pneumonia. This place is totally negligent, and I feel that my husband was totally ignored. Upon talking to the floor nurse, she claimed she was not given the list of care needs. The admin acknowledged receipt of the list. I'm beating myself up over this decision but these people are deceptive. I would give 0 stars.

I've been admitted to Passavant many times for my pancreatitis, cystic fibrosis, pneumonia,…read morebronchitis, and blood clots and I almost always had a pretty good experience. They made me feel comfortable talking to them and they actually did test and stuff to see if there was even more things going wrong on the inside. I appreciate them most of the time and most of the time I have a good experience there.

This a wonderful hospital that's clean and organized. My son had an earache and the care that he…read morereceived was awesome. Kudos to the attentive and supportive nurses and other staff members.

I absolutely recommend UPMC Rehabilitation Institute. I recently started going there and it has…read morebeen a great experience so far. From the initial phone call to set up an appointment to the excellent therapists I could not ask for anyplace better.

I feel this is a great place for physical therapy. The staff seemed very supportive and helpful…read more They asked great questions and were able to answer all of our questions and concerns. I am very confident in the upcoming rehab my wife will be doing

Great PT staff! They are enthusiastic, encouraging, and knowledgeable. They want you to succeed…read more The facility is clean, bright, and welcoming. I really enjoyed my time there, and felt the staff gave me the necessary tools to improve myself after graduating from their services.

From the owner: In addition to physical therapy, occupational therapy, and speech therapy, the UPMC Rehabilitation…read moreInstitute in Allison Park provides a variety of outpatient rehabilitation services. Conveniently located in the UPMC Outpatient Center, this location serves the community of Hampton Township and surrounding areas. Visit our website or call 412-487-4710 to schedule an appointment or learn more. UPMC Rehabilitation Institute was formerly known as UPMC Centers for Rehab Services.

All 3 of the therapists I worked with were excellent. They were easy to talk to & always respected…read moremy input. I made amazing progress in the 4 weeks that I rehabbed here.

I finished seeing Dr. Pingree somewhere around July 2016 and wanted to follow up with some more…read moreclarity for others seeking long-term care here. It turns out that my concussion and light sensitivity were so bad that they were beyond Dr. Pingree's scope. Dr. Pingree gave me a recommendation for a specialized eye doctor in Wexford, who subsequently sent me to vision therapy (to clarify, vestibular therapy gets your two eyes and brain to work together; vision therapy just gets your two eyes to work together, independent of the brain). Long story short, I completed the vision therapy sessions Dr. Pingree recommended and am now back to her. She said there was no comparison to where I began in April 2016 when we first met to now, February 2017. Complete night and day difference. Dr. Pingree is professional, cordial, and knows what she's doing. I didn't care for her in the beginning when she told me I wasn't allowed to wear sunglasses indoors, but now we laugh about that every single visit; I feel much better. Dr. Pingree is a tough love kind of person; do your exercises no matter how difficult they are, or how dizzy/nauseous they make you feel. She knows what's up and has 10+ years of dealing with difficult clients like me. I don't know why people skip out on her exercises; I mean, I want to be able to see again! LOL Thanks for everything, Dr. Pingree! If I ever go through another car accident, I'll be in touch (hopefully, that doesn't happen)!

These guys are the best! I have been dealing with a nerve injury for about the last 2 years and…read morehave been to a number of Orthos, Chiros, and PTs and didn't feel that I made much progress until I began working with Steve and his team. I was able to regain strength in the affected muscles and significantly reduce the amount of secondary pain/discomfort that I was in. The hands-on care and focus that I received from the staff was unparalleled based on my past PT experiences. I can't say enough good things about the people at NHOSPT! Thanks for everything!

The team at North Hills Orthopedic and Sports Physical Therapy was absolutely superb. I went to…read morethem for two conditions, my one knee and my one elbow. They quickly and efficiently determined a plan to get me back to my normal self. They were able to individually work on both my knee and my elbow but in a timely manner within my allotted one hour sessions. Everyone that I worked with was very nice and professional. Each person knew what they were doing and gave me great advice as well as exercises for me to do on my own at home. My conditions were somewhat minor but still needed attention. I was able to get through PT in about a month's time. I couldn't have been happier with Steve + Team. I highly recommend this group if you're looking to effectively recover from an injury/condition and work with a congenial team that cares.

This was my first and last appointment. The therapist was nice, but she had a student do…read moreeverything which took twice as long and since I had to go to work, I had to skip the ice down process. The receptionist, however, was the real problem. She had a major attitude and basically told me that because I have Highmark insurance that there would be a problem fitting me in. When I made the appointment I was asked what kind of insurance I had and when I told them, no one mentioned this being an issue. She more or less told me that if I wanted to be seen it would have to be in the middle of the day. I work! There's no way I can leave in the middle of the day. So after wasting my morning and my $25 co-pay, I have made an appointment with Panther on Monday. Hopefully that will be a better experience.

From the owner: In addition to physical therapy and occupational therapy, the UPMC Rehabilitation Institute in…read moreGibsonia provides a variety of outpatient rehabilitation services. Conveniently located in Northtowne Square, this location serves the community of Gibsonia and surrounding areas. Visit our website or call 412-922-3344 to schedule an appointment or learn more. UPMC Rehabilitation Institute was formerly known as UPMC Centers for Rehab Services.