I've owned cars for 24 years, and in that time, I've worked with my fair share of mechanics--but…read morenone have come close to the level of care, professionalism, and genuine customer service I've experienced at Barney's Automotive, especially from Owen. From the very first visit, I was struck by how personal the experience was. Owen greeted me by name, took the time to listen, and made me feel like more than just another service ticket. That personal touch means so much--especially in an industry where it's easy to feel like you're being rushed in and out. What truly sets them apart is their unmatched customer service. Even when I've needed last-minute help, they've always gone out of their way to fit me in. You can tell they genuinely care about their customers and their safety. Owen is also incredibly thorough when it comes to explaining what needs to be done. There's never any pressure, just honest recommendations and clear communication. Whether it's routine maintenance or unexpected repairs, I always leave feeling confident that my car--and my time--were respected. Barney's isn't just a great shop. It's a rare gem in the automotive world. After two decades of car ownership, I can honestly say this is the best experience I've ever had with any mechanic. If you're looking for a trustworthy, knowledgeable, and truly customer-first place, this is it.

At the end of a day of skiing, I discovered I had a flat tire. I had to drive back to Vancouver…read morethe next day and didn't want to drive that distance on my space saver spare. A friend took me and the tire to Barney's at 5 pm and they told me they would repair the tire first thing in the morning. At 9:30 am, I received a text saying the tire was "good to go". I drove to the shop where they installed the tire and I was able to drive back to the city. Thanks guys, Clark W

Took them 9+ hours to change my tires. After dropping my car off at 9am, I called at 5pm asking if…read moreit was ready and received an extremely rude response.

I have taken my vehicle to Spierings Automotive for check ups, oil and tire changes for over 10…read moreyears. I have found the shop to be honest, efficient and professionally run and managed.

At the end of September, I had my winter tuneup as well as install my snow tires, on rims. I had my…read morerear brakes done as well. The service was done promptly, ready at the end of the day. While I gasped at the cost of the parts, the labour portion was most reasonable.

ALL CUSTOMERS READ THE FOLLOWING EMAIL:…read more The following email was sent on October 26, 2021, and there was no reply from SMD Auto. Dear SMD Auto, On July 27th, 2021, I booked in a pre-purchase inspection on a GMC Sierra 1500. The only concerns listed on the report were a broken oil pressure gauge and no tread on the rear tires. Your mechanics gave us confidence that the vehicle was in good working order for our cross-Canada road trip and I went ahead with the purchase. A few weeks after taking ownership of the vehicle, we noticed that the brakes would occasionally shudder or make a grinding/scraping noise when braking. We ignored it for the meantime. On August 31st, 2021, just outside of Thunder Bay, Ontario, the brake pedal dropped almost to the floor while driving, and the 'Service Brake System' message was displayed on the dash. There was no braking material left in the rear drums and the wheel cylinder ruptured. This left us in need of a full rear brake replacement - drums, wheel cylinders, shoes, and a new master cylinder, which set us back just over $1100. On the SMD inspection report it says that brakes, pads, shoes, and drums were inspected as part of the pre-purchase inspection. The brake lines were also identified as badly rusted. I'm not sure how such a severe safety issue could pass through your rigorous pre-purchase inspection report checklist, raising concerns about the thoroughness of your pre-purchase inspections on other vehicles. The tech who performed the inspection was Jens Steinebrunner and the service advisor was Shanice Smith. We paid $119.56 for the service. I look forward to hearing back from you, Kieran Clark

Can't say enough about this shop! Without a scheduled appointment they inspected my Mazda SUV and…read morefixed the brake problem by next day! Excellent price too. Definitely know where our BC wheels are bring maintained going forward!

This shop squeezed me in to their busy schedule and helped me out immensely this weekend. I am very…read moreappreciative of their assistance, especially Angela, who was amazing.

Avoid this shop. At…read morefirst all seemed well as Rob helped us get a quick repair to our vehicle while on a ski trip in Whistler. Unfortunately, they installed the wrong part on my car (windshield wiper motor) that wasn't a direct fit to my vehicle and was not able to calibrate and kept popping up halfway up the windshield. The issue was obvious the moment I picked it up. Unfortunately we had to leave for our 5 hour drive home and couldn't stick around Whistler area for him to fix the mistake. The owner acknowledged it and refunded labor--but then failed to follow through on the rest. We agreed on a clear resolution: I'd get it fixed back home and return the incorrect part, and he'd reimburse me for the part (1st half before I shipped the part back and second half after he received it) for ~$445 CAD. I did exactly that--paid for the repair, shipped the part back internationally (cost me about $90 CAD in shipping), sent tracking, and followed up. He never paid a cent of what he agreed to for the cost and return of the bad part. Instead, he stopped responding entirely despite me calling 30+ times over the course of multiple weeks, leaving multiple voicemails and sending email. One time he answered the phone, said "hi this is Rob," and the second he realized it was me, he hung up. After that--no responses to calls or emails. He also refused delivery of the returned part at customs (leaving it abandoned in transit), which shows exactly how seriously he takes honoring his word. This wasn't just a mistake. It was a clear agreement to fix it, followed by complete avoidance and no follow-through. If something goes wrong here, don't expect them to stand behind their work. Finding mechanics whom you can trust can be difficult, fortunately, your search can be a little bit faster as you can scratch this one off the list.

worst car shop in whistle, not exaggerating Layer, not…read morehonest and not even a smile on their face Better go to another one

Let it be known…read more... If you don't want your family to potentially die on the sea to sky highway after having "work " done on your vehicle , don't use this company. They completely botched my wife's transmission rebuild causing a catastrophic failure with our family in the vehicle. The owner is a bold faced liar and will do anything cover up his incompetence.

They somehow turned a starter replacement into an almost $900 repair!…read more Probably won't go back.

Made an appointment on Monday, told them I needed a wheel alignment and two front tires, I had…read morepreviously bought tires there and they were familiar with my car. I was to bring my car in Wednesday as early as possible. So after giving them two days notice, they didn't have the tires on hand, and after paying $170 for a "inspection" was told that I needed an alignment, and new tires, and a back tire only had 5 psi... Strangely they assumed that I would leave my car in the parking lot until the next morning. (unlocked, as I discovered) but needing transportation, I left. After driving a few minutes, I checked my tire pressure and found it still had 5 psi. So I called them and asked if they put air in the tire and the response was no because we thought you were going to replace them. (but they didn't have them, even though they had two days notice to get at least two)... returned the next morning. I asked the owner as he arrived to work Thursday morning if it was reasonable to be without transportation for 30+ hours for a couple of tires and a wheel alignment? He replied that it wasn't uncommon! I don't think that is a reasonable standard for any shop! NEWPORT AUTO "home of the 36 hour alignment" I have since found out they often overcharge and under deliver. take your car elsewhere, don't fall victim to this greedy gouge master

Take your car elsewhere. Literally anywhere's. Feed a backyard mechanic beers on the clock and he'd…read moreprobably finish it quicker and still do a better job. Nothing but misleading communication and lies from these guys. Paid $1000 to DIAGNOSE a misfire, which should be a couple hours of work tops. They bill extra hours and don't do the work that they say they will. Wanted to charge an extra 1.5 hours of labor to put my car back together on top of the 8 hours of labor they billed for a simple diagnosis. That simple diagnosis got completed at another shop in 3 hours and i didn't have to wait around for 2 weeks before they touched my car. They also yanked fuses from my car for no reason and left them hidden in the interior (a sick joke for the less mechanically inclined!?) No response from them when i asked why they even opened my fuse box. A shame to the squamish community that we have shady shops like this in operation. Save yourself the headache, keep some cash in your pockets and get your car running quicker by bringing it ANYWHERE other then Newport Auto

got tires installed there 2016 kia optima, FAST serviceread more

From the owner: Making auto repairs/maintenance easier by bringing the mechanic to your door!…read more Onley's Auto is a family owned business that is committed to always providing quality service. We have been maintaining and repairing vehicles in Vancouver Island For over 20 years and are a full-service mobile automotive mechanic repair facility. We support small business and charities in this community and believe that is what drives our local economy. We invite you to try our services and give us an opportunity to earn your loyalty. Onley's Auto, Because We Care! Honest Advice – Onley's Auto only recommends maintenance and repairs that are justified by your vehicle’s needs. Fair Prices – Our services are priced at a discount to prevailing dealership labor rates. Our mission: We strive to perform the best possible work at fair prices, attempt to meet our customers’ time restraints and deadlines, and always stand behind our work. We will use our extensive knowledge of these cars to act in a consultative role to help you make the best decisions based upon your needs and your budget. At Onley'sAuto, you will always be treated fairly, honestly and with respect. Purchasing a vehicle is a major expense, and your car is often exposed a variety of harsh conditions, such as rain, freezing cold, or extreme heat.   Onley's Auto we offer a wide range of automotive maintenance and repair services that will keep your vehicle running smoothly.