I had a partial knee replacement with Dr. Silverstein in 2020, and it was a terrible experience. The worst medical experience of my life. Having the surgery done in Northwest Hospital was a terrible mistake, and I ended up filing a formal complaint against the hospital for dreadful treatment by the nurses. Dr. Silverstein spent all of 30 seconds checking on me post-op in the hospital, and I sent him a copy of my Northwest Hospital complaint via letter because I thought he would want the full story of what a terrible experience it was. He didn't seem to care, and never acknowledged the letter. Message received: patients don't matter.
Later, he said something to the effect of, "Sorry my response was not to your satisfaction." That was a laugh, because there was no response at all, nor any acknowledgment whatsoever. When I got hold of the hospital notes for my surgery through Northwest later, it was eye-opening in how I was discussed.
I never went back to Dr. Silverstein because of being totally ignored and a poor result from my surgery. Zero trust. Beware! And whatever you do, I warn you to look up all the reviews of Northwest Hospital. My experience there was a nightmare. read more