A Confusing Experience at Quirk Hyundai while shopping for an electric vehicle…read more I was ready to make the leap to EV and the Ioniq 5 was my top contender. Upon arrival, at Quirk I was greeted by one member of the sales team (let's call this person Salesperson #1), and we began discussing my needs. Partway through, Salesperson #1 had to assist another customer and handed me off to a second team member. No issue there--we test-drove the car, and I liked it. Later, I reached out to Salesperson #2 to schedule a test drive of a different trim. They were out that day but let me know the sales manager, Dave, would assist. When I arrived, Dave redirected me back to Salesperson #1, who remained helpful and accommodating. However, the EV I had requested to test-drive had no charge, despite my advance notice. I waited while it was charged, and once we were on the road, I was even more convinced the Ioniq 5 was the right vehicle for me. At this point, I had narrowed my options to the Kia EV6 and the Hyundai Ioniq 5. The two models differed in standard features across trim levels. The mid-tier EV6 included key safety features I wanted, while those same features required stepping up to the top trim in the Ioniq 5. I preferred the Hyundai and shared this openly with Salesperson #2, along with the pricing I had from Kia. I wasn't expecting a price match, but I did ask for the best lease numbers possible. What I received was higher than Kia's offer but still acceptable. I also asked if they could match the Kia offer on my current vehicle's trade-in value. After ongoing discussions with Salesperson #2, I let them know I was coming back to town to test-drive both vehicles again and make my final decision that day. Though Salesperson #2 had the day off, they assured me that someone would be ready to assist. When I arrived, I was greeted by Salesperson #3, who explained that the assigned team member was unavailable and they were stepping in. Unfortunately, they didn't know where the fully charged Ioniq 5 Limited was and instead offered a different unit with only 23% charge. I was then asked what it would take to make the purchase that day. I reiterated that I was comparing two vehicles, that the dealership already had my numbers, and that I still needed an answer regarding my trade-in value. After test-driving both the Ioniq 5 and the EV6 again, I was ready to lease the Ioniq 5 Limited at the terms previously provided--if the trade-in offer was competitive. Upon returning, Salesperson #3 presented a lease quote for the SEL trim instead. This was surprising, as I had already explained to Salesperson #2 that the SEL lacked essential safety features, like blind spot cameras, and wasn't a viable option. It was evident that there had been little to no communication among the team. I was left with the impression that my research and preferences weren't being taken seriously. It was frustrating to be told, in effect, that I should settle for a less expensive car I had already ruled out. I certainly wondered if they would have made the same assumptions if my husband was the buyer. In the end, I walked away. I'm now a very happy customer of Darling's Kia, driving an EV6 that I love.

Almost 2 months ago, my husband and I were traveling in Maine. We drove to Maine from Southern…read moreIndiana on a last minute adventure. About 100 miles from home in our 2021 Palisade with 85k miles, we realized that we were past due for oil change. We decided to continue but noticed the car was sounding a little rough ( but no dash lights) by the time we got to Maine. We stopped by Quirk Hundai to inquire about an oil change but was told that the first available was the following week. Ray Knott offered to check our oil and was kind enough to top off the oil. We just want to say that we were very appreciate and impressed by the offer. We made it to Acadia and then back home with no issues. We truly appreciate the kindness showed to us. We know that Mr Knott could have left it at "Sorry, we are booked" but we feel that he did go above and beyond and we were able to enjoy the trip and feel better about the car. His courtesy and help were greatly appreciated.

Amazing staff went above and beyond everything they needed to do great crew service department is…read moretop notch I was in and out for a service sooner than expected they Rock

I went to the service department 4/1/25 to get a second key for my car activated. I was met at the…read moreservice desk by the most pleasant, courteous, and friendly man named Cory. He was quick to meet my needs and listen to my complaint about the radio. He had them check it and decided I didn't need to worry about it. We are going to replace it with a new one. Come back in two weeks to get it installed. I was very impressed with the way he took care of everything. Thank you Cory.

Quick and easy. Had an issue with a car battery. They tested it and it was in fact bad. They did…read morenot try to upsell me or get me to buy the most expensive battery. After the purchase they helped me install the battery. They did 90% of the work. They provided all the tools. Great local fill.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They will try very hard to help you. Have lot of great tools as well. Go in and see for yourself.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Frank was very helpful when I called up to ask about the availability of a 27 FM AGM car battery…read more He's was professional and friendly over the phone, and then he went and measured the 24FM battery and told me it would fit. Upon my arrival to the store, he showed me a few batteries, I made my decision, and then we went to install it in my car right there. I have been going to this same location for years and had never before seen Frank. Anyway, the man knows his job and he's just quick and efficient. I will go back to this location.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.