I was informed by a family member that called for their records that a staff member informed them…read morethat there was no records for them but proceeded to give my full name and full DOB over the phone. Be aware that this office will give away Health Protected Information over the phone in a time where identity theft is prevalent. I called to speak with the office manager but of course she was not working.

great staff! Crystal was so caring. Dr. Slatosky was amazing! He's down to Earth and makes me feel…read morecomfortable. Crystal did my bloodwork, very smooth and easy task, painless!!!!

My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.

Very caring staff and Rosa who is my therapist does an excellent job. She listens and gives me…read moregreat tips for my work at home.

I am presently looking for a future home for my elderly mom. I visited serveral independent living…read moreretirement homes in my area recently. The happiness of the resident & quality of care is the most important thing to me. All of them have wonderful events several times a month that anyone can attend to see if it will be a good fit. This particular retirement home is very welcoming & the staff is excellent. This was their one year open anniversary party with a live band.

This is a wonderful community for Independent living with exceptional amenities. Heather whom I…read moretoured with gave excellent guidance and made me feel this was an amazing option for independent living.

I have had a wonderful experience with this facility and wanted to share my perspective. From my…read moretime here, I have seen a team that genuinely cares about the individuals they serve, and works hard to provide a safe, supportive and respectful environment. Miss Ann has always demonstrated professionalism, compassion, and dedication in her leadership. She takes the time to communicate with staff, encourages teamwork, and strives to make sure residents receive quality care. No workplace is perfect, but I have personally witnessed her commitment to doing what's in the best interest of both the residents and the employees. The staff I've worked alongside have been caring, dependable, and willing to help one another. The residents are treated with kindness, patience, and dignity. And I appreciate being part of a team that values those qualities. I've learned a great deal while working here and grown both professionally and personally because of the support I've received. Every person's experience may be different, but I believe it's important for reviews to reflect individual experiences. Mine has been positive, and I'm grateful for the opportunity to work with a team that is dedicated to making a difference in people's lives.

Skater Dean has truly been a blessing in disguise. The pictures are beautiful, but they don't fully…read morecapture how welcoming and loving this home really is. At Skater Dean, I feel at home because of the kindness and support I receive from the staff, my caregivers, and the owner. This home has brought so much joy into my life and enriched it in countless ways. It has also given me the opportunity to prepare for having a home of my own. This transitional living experience has been the perfect fit for me. I have a place I can truly call home, and I am incredibly grateful to Skater Dean and everyone who has made this experience so meaningful.

Everyone is very friendly. I loved the way they use technology for patience to complete personal…read moreinformation. I was straggling everywhere else to get an appointment ASAP and they were the only ones who helped me out. Thank you to Dr. White for your kindness toward me!

Pinewest has undergone many changes in the last decade including doctors, management, and system…read moreownership. However, one thing that has not changed is the exceptional level of patient service, care, expertise, empathy and compassion. Though the demands on the staff have exponentially increased, they at every opportunity give extraordinary care. Dr. Jill Wagoner is a surgeon and an OBGYN. She is smart, thorough and she has a great sense of humor and bedside manner. She saved my life with an early diagnosis of cancer. She and Dr. Miller were incredible. I would never have given my granddaughter her first piano lesson or held my new grand-baby. I am so grateful. I count it a privilege to be her patient and will continue to be so as long as she practices medicine.

I've been a patient of Dr. Monica Doerr for the past 3 years. The staff is professional and very…read moreattentive to detail. I am very pleased with their service and the care they provide. Dr. Doerr has a wonderful sense of humor and is obviously dedicated to the health of her patients. I highly recommend her as a doctor. Dr. Monica Doerr High Point Endocrinology, PA 801 N. Linsay Street High Point, NC. 27262 336-472-3636

It should be called (SAVES LIVES) because I do not know where my…read morelife would be right currently without the help and support these guys provide. Dr. Kaplan , Allen, Sara,Holly,Jo,,, THANK YOU! God has blessed me with such a caring and kind group of professionals! Hands down the best care! I drive 1 HOUR there and 1 HOUR back happily! Simply because there is nobody else I feel I can truly trust and talk to. If you have had a bad experience here, you probably didn't want to be there in the first place!

Wish I could give no stars!! Therapist did not show up for the appointment. Office was locked up…read moretight with only an answering machine. Waste of time and resources.