I can't say enough about Dr. Kwon and his team!!! I had to put my dog down and I messaged them and…read morethey responded quickly with any help I needed in making my choice. Once there the environment was very welcoming and clean... if I could give 10 stars I would. They made a day that is suppose to be very hard, very comfortable and I really appreciate them a bunch.

From the owner: Our practice is a family owned general practice for dogs and cats. We offer annual exam, illness…read moreexams, lab work, x-ray, surgery, dental work and international health certificate application. Unfortunately, we do not offer in-home services.

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

The office and work areas are very clean. The way they receive their patients, one at a time, is…read moreexcellent. Very knowledgeable Dr. and staff talk to you every step of the way. Excellent people, service and care for our best buddy!

I love this crew so much they take such good care of my diabetic kitty & made this easy for us to…read moreunderstand. No hesitations ever, they know what to do and they are so gentle and kind to her she actually purrs when we go to the vet now

My parents live in the area and I've brought my elderly dog here twice while visiting them. I wish…read moretheir clinic was near me in NY because they are so kind, thoughtful, and patient with my dog. I would not hesitate to take my pet here if you're reading these reviews and considering.

Dr. Leeb and his staff are fabulous! All of our pets have gone to him since 1979 and will continue…read moreto.

Love Dr. Leeb and his staff. Super friendly. I had to change to him because my other vet couldn't…read moreget me in .... They are good with same day emergencies. Very calm, even when your cat gets stuck behind their desk!

I had the most bizarre experience recently with the Chagrin Animal Clinic. I'm wondering if anybody…read moreelse has had any issues with them? I had been going there for 10 years and never had any issues at all. Recently, I brought my dog in to have his nails Dremelled. When they brought him out, I noticed the nails on his hind feet had been clipped, and were sharp and rough. I asked them if they would go back and Dremel them a bit more so they would be smoother. (They said they had Dremelled them.) I was not rude in the slightest. When I went to pay my bill, the receptionist, Ali, had just come from the back and had clearly spoken with the young vet tech who was working with my dog. The receptionist had a huge chip on her shoulder and was beyond rude to me even to the point of flinging my credit card at me. Not only was she extremely rude, but they charged me again to Dremel my dog's nails, because she said it took additional time. I remained matter of fact, had no reaction other than to ask why I had to pay twice, and paid the bill. I was totally flabbergasted at what had just occurred. I didn't understand it. There was nothing I did whatsoever to provoke the nastiness and the attitude, except to ask them to Dremel the dogs nails a bit more so they were smooth. The next thing I know, I received a letter in the mail saying that we were no longer clients of the Chagrin Animal Clinic. I swear to G-d, I'm not exaggerating and I'm not making this up! I'm curious if others have had issues with the staff there. I'm also wondering if anybody out there knows the name or has any information about the corporation that bought the Chagrin Animal Clinic. I would like to let them know what happened. I had originally posted this on NextDoor and posted response I received after exchaging emails with Angela Deputy, the chief human resource officer there. But, due to length, I am not able to post that here. Bottom line, they investigated, but not much was done.

Dr Lubenger and the staff are an awesome team! We have two dogs, a 7 yr old German Shepherd and a…read more 9 yr old. Stizu-Poodle. Our German has had digestive issues for years and he is on the skinny side. Dr Lubenger took the time to sit with us to truly figure out a plan to help our dog. Dr Lubenger narrowed it down to the food we were giving our dog. The Doc suggested a prescription dog food and since that point, he has been great!!! She was the only one that didn't just offer medications to make more money from the diagnosis but actually treat our dog. Well-done Dr Lubenger!!! Dr Lubenger is extremely accessible and compassionate person! The front desk staff, Elliott and Ally are super kind and welcoming. They truly care about your pets and you as a pet owner. Veterinarians and their staff members do not get the credit they deserve! This team is AMAZING! We will not go anywhere else!!!

We took our 14 year old dog in to have her put down due to her loss of control of her rear legs. We…read morewere treated with so much kindness and compassion during a very difficult time. Dr Nehal was very professional and caring. The staff were all equally thoughtful and compassionate. We've been taking our dog there for years and I would highly recommend. Dr Pappas is also excellent.

This was my only option when I had a problem with my gecko that I have had for 21 years. The staff…read morewas incredibly nice and helpful. I did feel that I was looked down on when I told them that I had my gecko living in sand with no heat lamp or anything like that. I explained to them that my gecko, again, who I have had for 21 years, is living a happy life and a long one as well. However, they didn't believe so. After discussing with them what changes need to be made, I was then told I have to give my gecko medicine for two weeks. They did help my gecko's foot injury, but she was very distraught for the weeks to come. But what really killed me was the bill. $200. That was a lot for a gecko. I didn't go back for a follow up because my gecko is doing great and I couldn't afford another visit. They did help my gecko so I am happy of course, but the bill was just too much for a 15 minute visit.

Good thing most people stick to google for these reviews. Interesting how much time some people…read morehave - multiple reviews under different accounts to post hateful and untruthful comments. If you take a moment to look at these individuals post history, they have a sour time everywhere they go. I encourage you to dismiss the remarks of these miserable people. Dr Carol is top tier professional, intelligent, caring, generous and a miracle worker. As someone who has taken multiple family dogs over the last decade to her, I've seen time and time again her efforts and care go above and beyond. I'm constantly amazed that my 10 year old and 8 year old are looking and acting like puppies due to her guidance and PAAWS anti-aging vitamins. I could write all day about her, she is the best!

been going here for 2-3 years. services are rushed. I get it, she's busy, but while we're here,…read morewe'd like our issues actually heard. I took my cat here 1-2 months ago, and on the phone I explained what was going on with her in addition to her regular check-up. fast forward to the appointment & Dr carol didn't acknowledge my concerns and only did the routine stuff - didn't ask what was wrong with the cat, seemed irritated that I asked about the other issues. She also was very rude and condescending to her young assistant. I decided right then & there that i would no longer take my animals here. I called her last week to ask for my cat's paperwork, to which she responded in a very rude tone: "well I need your name." instead of a polite "yes can I have your name?". Brought her to a new vet the following week, where they actually performed bloodwork & found a diabetic diagnosis. They were also visibly irritated that Dr Carol failed to do any bloodwork, offer to do any, or even stop to think about what might be wrong with my girl. And honestly she's like this every time - it was just the straw that broke the camel's back this time. She also told me that the ONLY working brand for flea/ticks was the one she sells for like $80 a box. Found the same one online for like $30.

Cricket Ridge Animal Hospital has a new owner as of January 20th 2025 and she is a great…read moreVeterinarian who does routine animal appointments and also specializes in surgical treatments, like orthopedic surgery of dog knees (TTA procedure) and laparoscopic surgery.

All my adult life I have had numerous dogs at one time. Currently, I have five, and they are all…read moreunder Dr. Bieber's care. I have never had a better vet! Dr. Bieber and her staff are conscientious, caring and knowledgeable. She and her staff always take time to make my dogs comfortable before beginning any procedure providing for ample time to discuss issues, concerns and general care. I feel like Dr. Bieber and her staff know each and every one of my dogs' personalities. Recently, my senior dog passed away but the genuine care and assistance I received during his last couple years was so phenomenal. I truly believe Dr. Bieber and her staff extended my old guy's life by years because of the attention and care they provided. Thank you! You are truly the best veterinary hospital I have dealt with in more than 30 years. So glad I found Cricket Ridge Animal Hospital. A grateful client. Donna S.

Have been going to this veterinary office with my pets for over 50 years. Sorry that Dr Pencis…read moreretired (after 50 years). Still love the staff and other docs there. Great staff. Excellent and compassionate care.

My spoilt pupper couldn't be happier to go in here. I have a fussy doodle mutt of some kind who has…read morebeen in here a lot more than I would like but the docs are kind and compassionate; more importantly they put my mind at ease when I come up with every disease known to man as a possibility on why the puppy was being a puppy ! From helping us figure out her diet to getting her spayed, they have been wonderful. I would highly recommend them to anyone who isnt the greatest at letting their pets be and err on the side of being hypochondriacs about everything! I have never been rushed out of here and the docs have been thorough as i expect them to be. Exceptional service, even during COVID, look no further. This is where you want to go.