I had taken my cats and dogs to them my entire life (over 20 years) and since we had not been there…read morein four years they said we would be new patients and wouldn't see my dogs. After spending hundreds on my dogs and thousands on my cats with them I would avoid them like the plague because they drop loyal clients like flies. Extremely disappointed I ever gave them any money and now have to find a new vet.

Still going to Willow Run after 16 years. They have taken care of all our pets and our new pup…read moreOzzie loves everyone there as well! He gets/gives lots of love. As you might be able to tell, Dr. and his team are very caring. We love them and highly recommend Willow run for your pet needs!

Family Pet Clinic is a place we trust our furry babies. They give them the best care and love since…read morewe've been coming here in 2005. Our pups love Dr. Slazak and all the staff. Whenever they have an appointment, Honey is so excited she runs in the back to greet everyone. They have went over above and beyond for our pups, we love the Family Pet Clinic!

We (Chewbacca "Chewy" and Mr. Wiggles) are all set with our vaccinations! Once again, GREAT SERVICE…read moreALL AROUND! Now, let me be clear: Dr. Litwak was not entertaining the idea of having the boys over for playtime--it's called setting boundaries! All jokes aside, we feel incredibly fortunate to have Dr. Litwak and his phenomenal staff as our Shorkies' trusted caregivers. Thank you for the excellent care and genuine kindness you show each visit! Sincerely, Patte b.e.

we had to change vets since our other one on Tyler blvd wasn't coming back to practice.Fortunately…read moreour King Charles cavalier was going to get the best care Dr Gundelly(misspelled). she was 15 with a torn ligament in her knee, and Dr. Recommend a monthly shot for pain and it turned her into a puppy. When her time here was over the nurse and doctor were so compassionate and supportive and talked with us about what we should do. I'm forever thankful how they enjoyed Diva and cared for her !!

Have been going to them for years. Three dogs all very well taken care of. This is a small family…read moreoffice, they talk to you like your pets are your kids? I always give us honesty options and multiple options for treatment, never pressed or forced to do anything. they have always been welcoming to all of us. The only downfall is bc they are small it's gets busy. You have to wait longer than wait normal. But I can honestly stay it's because care is more about quality and making sure your pets are OK then watching if 15 minutes passed for your appointment and then trying to push you out the door.

I was pleasantly surprised by the quick care my Senior Cat got for a 2nd opinion of Diabetes,…read moreKidney Disease and more health problems. Dr. Malak was patient with me as I explained my Senior Cat's issues. Dr. Malak and Staff have been helping me to treat my Senior Cat with Diabetes and Kidney Disease. Dr. Malak showed me my Cat's Blood Work and confirmation of her illnesses. They are working with me to give my cat the Best Health possible.

They treated my cat aggressive, gave an excessive amount of medication to "calm him down" and sent…read morehim home with antibiotics. The excessive medications seems to have caused my happy cat to be dazed, confused and be silent; the talkative boy is completely silent . My cat has become a shell of his former self. I will not be taking him back. I do not recommend this place.

She's so sincere and truly loves animals. I trust that she's not going to pile on stuff i don't…read moreneed for more money. She's always so caring and even goes out of the way to teach better pet care, like when she teaches me how to cut my cats claws. My husband and I are such fans!

Over the last 20 years, Bretton Ridge Animal Hospital has been there for us and our pups during…read moresome of our most heartbreaking times and our most exciting moments. Providing veterinary services as well as grooming, I don't think I could trust our pups with anyone else.

My two dogs have been patients at Metropet for over 5 years, and the service and care has fallen…read moreoff a cliff for the past 2 years. It honestly feels like a comedy of errors. I take my dog for an arthritis injection and they are out of stock of the medication, even though my appointment has been on the books for a month. No one bothered to call me ahead of time. I took off work for this appointment! My other dog is on a prescription pill and they refused to refill the prescription even though he had an annual checkup a month prior. So I had to bring him in for bloodwork and of course they couldn't draw blood because he's a tiny nervous dog. Another failed appointment that I missed work for. If you are looking for a reliable vet, do not choose Metropet in Berea.

Don't recommend this place. They had my dog with prior seizure activity (that they were aware of)…read moreon a monthly prevention labeled with a giant "Do not use for dogs with prior seizure activity" warning. When I discovered this myself on Chewy.com, I brought it up and requested a different monthly preventative. It was clearly a problem that I questioned. The Vet encouraged me to continue my dog on the seizure-warning preventative but advised adding a seizure control medication on top of it... One we paid her practice for every month, of course. You can also expect a 45 minute to an hour wait/appointment time at this place, regardless of what the appointment is for. It is, without a doubt, the slowest service at a vet I've ever experienced-- and I've had dogs all my life. Additionally, they only let people inside who show proof of COVID vaccination.. just in case you're not vaccinated and would like to know that. The two stars is because they did do a great job on my dog's spay and hernia surgery. You can hardly even tell there was a long incision made, so that's noteworthy. After all of this, I switched Veterinarians, wait no longer than 2 minutes for an appointment, and was presented alternative monthly preventative options without seizure warning labels for consideration. Amazing.

They did a great job treating my Pomeranian's periodontal disease. They had to pull 7 teeth. (I…read moreknow this was legit because his previous vet had to pull 12; his mouth had not been cared for by previous owners and he only eats soft food.) Dr. Labib called me to explain my pup's dental situation and to get approval before pulling anything. He called again to say there was a canine tooth that was going to need to be pulled in the future so did I want to have him remove it now. None of this was a cheap, but I knew this going in, and they gave me estimates along the way. He gave me a tip on how to clean my dog's teeth with gauze instead of a toothbrush. Our vet tech was calm and knowledgable; everyone there was gentle. They communicated well with reminder texts. I'd recommend them.

I called for an appointment and they never called back just because I told the doctor that they…read moreright away send you a card for you to check your dog but when there is an emergency they dont even give you an appointment!!!! What use is that when they cant see your dog on an emergency...... Unacceptable!!!!!!

I am so pleased with the Pet Hospital and Dr. Doles! Dr. Doles was very thorough and it is clear he…read moreis passionate animals. My dog has always been terrified walking into a vet's office and she was not at all upset during her visit. Dr. Doles' approach is so compassionate and prices are very fair. Also, when I called for an appt, intake was so caring and accommodated an earlier appt due to my dog limping.

Dr. Doles has been my family vet and has been there for many of my loved pets. The staff at the Pet…read moreHospital of Willoughby always delivers an exceptional form of care, going out of the way to give comfort in any form possible to not only my beloved pets, but the owners. I have a hard time even finding another vet that I would even consider trusting, I am proud to be loyal customer for decades. The pricing is always fair and reasonable.