Family Pet Clinic is a place we trust our furry babies. They give them the best care and love since…read morewe've been coming here in 2005. Our pups love Dr. Slazak and all the staff. Whenever they have an appointment, Honey is so excited she runs in the back to greet everyone. They have went over above and beyond for our pups, we love the Family Pet Clinic!

We (Chewbacca "Chewy" and Mr. Wiggles) are all set with our vaccinations! Once again, GREAT SERVICE…read moreALL AROUND! Now, let me be clear: Dr. Litwak was not entertaining the idea of having the boys over for playtime--it's called setting boundaries! All jokes aside, we feel incredibly fortunate to have Dr. Litwak and his phenomenal staff as our Shorkies' trusted caregivers. Thank you for the excellent care and genuine kindness you show each visit! Sincerely, Patte b.e.

The internet says that this hospital is closed for business. It says to used emerald animal…read morehospital just down the road.

They were great! Sadly they retired. Dr Mike was awesome! Pricing was good! Truly cared for our…read morepets.

I can't say enough about Dr. Kwon and his team!!! I had to put my dog down and I messaged them and…read morethey responded quickly with any help I needed in making my choice. Once there the environment was very welcoming and clean... if I could give 10 stars I would. They made a day that is suppose to be very hard, very comfortable and I really appreciate them a bunch.

From the owner: Our practice is a family owned general practice for dogs and cats. We offer annual exam, illness…read moreexams, lab work, x-ray, surgery, dental work and international health certificate application. Unfortunately, we do not offer in-home services.

Dr. Jatsek takes time and explains things IN DETAIL, she is very thorough and compassionate. She…read moreand her staff have provided EXCELLENT care for our Boxer, Buddy

They ahve been caring for my senior dog for a number of years. Dr. Jatsek takes time and explains…read morethings tome, the vet techs are so great too. My little old man Boris loves going to see his friends at Indy Vet Hospital.

Update: I will leave the previous review text below, but I want to update my main score since they…read morehave apparently addressed the problem. I had initially given them 5 stars, so I will simply revert to that with the understanding that I have not had any animals seen at Gateway in a few years. It was never a matter of not caring enough- all of my encounters reflected a staff of people who were very dedicated to the care they were giving. And no, I wasn't pressured in any way to change my review. It's important to me to be as accurate and fair as possible. I am just now reading the response from Gateway, as I don't use Yelp often, so I am updating my review based on the new information. Previous Review: We went to Gateway for several years for our dogs. They had good pricing and the staff was friendly, competent, and clearly passionate about the work they did. These qualities can be really hard to find... especially the combination of reasonable pricing and competent, passionate care. I gave Gateway a 5-star rating when I first reviewed them 8 years ago. The problem is the walk-in only nature of the practice, paired with significant changes in how Gateway is run. I suspect that they may have been sold to equity investors or similar schemes that ultimately destroy so many good vet practices, but I am not sure. Before covid even showed up, I found myself avoiding taking the dogs to the vet because I couldn't handle sitting and waiting for HOURS every single time. Didn't matter if I showed up before they opened- the line was already long. I am physically disabled, so sitting for hours in their waiting room had a physical cost in addition to the fact that most people don't enjoy waiting for long periods of time. The last time we went, we were told to cue up outside more than an hour before opening to even have a shot at being seen that day. It was absolutely horrible having to stand in the freezing cold for so long, our sick dog waiting with us. Despite being this early, we weren't ultimately seen until mid day. It isn't even a first come first served situation. They aren't primarily an emergency vet yet they triage. So you'll be sitting there watching so many go ahead of you unless your pet is experiencing a medical emergency. This seems like a reasonable approach on paper, but unfortunately it means that a visit to Gateway requires me to clear my schedule for the entire day and that just is not reasonable. It also isn't fair to the animals- especially if they're sick or otherwise frail. The people who founded Gateway are long gone, as is the wonderful service they provided. If you're desperate to have your pet seen (and you can manage to show up first thing in the morning and wait several hours to be seen), maybe it's a good fit for you. Otherwise keep looking.

Such kind treatment we received when we had to euthanize our beloved dog last Wednesday. Everyone…read morewas so sympathetic and helpful. On top of this, today we received a sympathy card from them that contained wildflower seeds that we can plant in her memory. So touching! What a classy thing to do. Lastly, I wanted to mention how appreciative we are that, unlike most other veterinary services who will gouge you for the same service, their pricing is reasonable. They don't take advantage of you in your time of need.

The worst. My cat died and all they did was a big nothing! I bought him in twice after the…read moreprocedure and they did nothing and charged me to look at him, Beware of this place.

Affordable vet I've liked how they have taken care of my cats over the last couple years…read more Unfortunately my mother has had some not so great experiences with this vet.

I'm giving 1 star because I have had 3 dogs and been using them for years…read more They have closed permanently with absolutely no explanation, no notification to their Clients... phone number no longer works and absolutely no way to get my dogs records transferred to another Vet. This is no way to treat any animal loving pet owner. This is wrong. Clients should have been notified, at least the records emailed to clients....after being abandoned by our dogs Veterinarian. I'm very disappointed in them.

Stay away from Bedford Animal Clinic! The old veterinarian there should have retired forty years…read moreago. He treats animals with disregard. The clinic only employs the old doctor, is only open for very limited hours, but he has three needless assistants. He examined my dog and claimed my dog needed to have both knees replaced. I went to another clinic for a second opinion. The second clinic correctly diagnosed my dog as having arthritis in his hips. No surgery was needed. My dog was given medication and he was back to chasing squirrels two weeks later. In a price comparison, it was found that Bedford Animal Clinic charged double the rate of other animal clinics. STAY AWAY FROM BEDFORD ANIMAL CLINIC! Let the old man retire!

I have been going here for over 10 years. Hands down the most extraordinary people work here. They…read moreabsolutely love animals and you can tell by the way they behave with an interact with them. The prices are phenomenal. Yes being short staffed since Covid and not having enough people. It is a little difficult to get a hold of them however, it's not because they choose not to answer the phone. It's more than likely because they're busy taking care of the animals in their possession at that time.

All went well they removed a mole from my dog leg very reasonable prices.Friendly service very…read moretimely minor.

My dog was super nervous first time there. They were very good with him and were able to give him…read morehis shots. All the staff were very nice.

To follow is a self evident letter sent to Dr. Welsh of Shaker Heights Animal Hospital, Cleveland…read moreOH: Hello, After bringing my dog in a couple of times within this past year for specific health concerns, I found myself stewing about the lack of energy brought to my pet's examination. I now ultimately feel the need to express my disappointment in the casual, almost barely interested, attention brought by Dr. Welsh. On the first occasion, I came in out of concern from the sudden eruption of scab like blemishes on her skin--at diverging locations on her body. Dr. Welsh simply parted her fur to make a two foot distance cursory inspection, and then casually declared that they were all warts. He offered no explanation as to why warts might suddenly erupt at the same time, or whether that they might indicate any possible underlying issues. In fact he made no effort to inform me at least as much to reassure me to any small measure. He did not bother to examine these scabs with a magnifying glass to determine whether they even had any signature texture common to warts. He simply declared with authority that they were warts, and so I had no knowing recourse other than to defer to the certainty of the professional. But they weren't warts. Just as soon as they arrived, they fell off--only days after consulting Dr. Welsh. Which left me with the same questions that prompted me to pay for his services in the first place: namely, what were these scabs and what might they indicate about my dogs health? I know that I spoke plainly to Dr. Welsh on these concerns, and I remember only as much as literal and figurative shrugging of his shoulders. Yesterday, I paid the expense for another concern regarding the clear degradation of my dog's eyesight. This, out of love and concern for her and to determine if there was anything that we might be able to get ahead of that might be causing her diminishing vision: Medicine to improve blood flow in the eye or simply nutritional supplements...I am more capable at speculating about improving my dog's vision, than Dr. Welsh seems to be to expend the energy to blurt out any considerations that he was intended to pick up in vet college. A urinalysis was a given expectation as I had witnessed the tragic sadness of a friend whose dog went blind from diabetes. It was incredibly sad to see his dog barely move on the floor until my friend would guide her by the leash to the door. After I told Dr. Welsh that my dog had lost the ability to focus on treats dropped over her head so as to snap them out of the air, Dr. Welsh floated a couple of torn up pieces of light floating tissue in front of her--I suppose to see if my dog could focus on items descending only one tenth of the speed of a small, shooting dog treat. Dr. Welsh couldn't be bothered to offer any insights regarding what any owner might expect relative to their eight year old dogs vision, or whether my worry might be reasonable. With another figurative shrugging of his shoulders, he seemed to care little about my concern. Nor did he take my dog's stated and observed diminishing eyesight as much of anything worth exploring by committing to a more complete and caring examination-- --like why not examine my dog's response and skittishness when a rapidly moving treat is dropped over her head? The very benchmark action that brought me in to see Dr. Welsh. I think he used the entirely misrepresentative floating tissues only because no treats were nearby and he could make the effort to go into the adjacent room and retrieve some--why else would he not attempt to replicate the very action/response that brought me in to seek his reassuring council. Rather than making that simple action part of his exam, "Maybe go see a (highly expensive) canine Opthamologist," was his only recommendation. Why not say why? Why not offer some of the possible reasons and conditions that might bring an eight year old dog might begin losing her vision? And on, and on.... anything like that that a truly committed and caring vet--caring for both pet's well being and owner's piece of mind--would do as common practice. It leaves me with no other explanation than that you don't care or that you are simply jaded and are growing weary with what you (should) be doing. More concerned at cultivating a relatively easy and passive business for selling pet goods. I swear that I seem to get advertisements from your office twice a week. It's doubtful that I will regain the modicum of confidence necessary to trust your practice to care for my dog anytime again. Because you really don't seem to care all that much. PQ

For the past 6 years, our dog has received great care at this vet. Dr. Hayes was particularly…read morehelpful in sorting out his allergies.

Dr. Cunningham made me feel comfortable right away! I've had a hard time finding a good exotic vet…read morethat knows how to handle bunnies. All of that was completely smoothed over starting with our vet tech, who was clearly comfortable with dealing with our Holland Lop. Dr. Cunningham was attentive and caring, and has her own bunnies so she knows how big of a personality they have. It is such a relief to have found someone we can trust.