I had taken my cats and dogs to them my entire life (over 20 years) and since we had not been there…read morein four years they said we would be new patients and wouldn't see my dogs. After spending hundreds on my dogs and thousands on my cats with them I would avoid them like the plague because they drop loyal clients like flies. Extremely disappointed I ever gave them any money and now have to find a new vet.

Still going to Willow Run after 16 years. They have taken care of all our pets and our new pup…read moreOzzie loves everyone there as well! He gets/gives lots of love. As you might be able to tell, Dr. and his team are very caring. We love them and highly recommend Willow run for your pet needs!

I asked about medication for Heartworm, Flea and Tick and as told that the Rx would be on the…read morewebsite after my visit which was 7.8.25 and this was NOT the case I had the same experience last year with the same thing. I felt that I was being blown off when I had questions and concerns. All we needed were booster vaccines and heartworm test and I yet I paid $153.00 seems like it should have been less. This was at the Lakewood location. Jasmine seemed to be a bit clueless. I am savoring in displeasure. I rather someone say that they do not know than to give out misinformation.

I came to this place because my neighbor recommended it to me, she told me it's affordable, and she…read moretakes her dog there when she can't get into her regular vet. Cool, right? Wrong. So starting off I was taking my brand new cat in as her first visit anywhere ever, she needed some shots and I wanted to get some bloodwork for her as well. Before we walk in she prices me wrong, she tells me it's supposed to be $205 when the math is did at home told me around $170, I didn't question it until I was right about to put my card in and turns out she charged me for the wrong bloodwork after the fact of everything already being done. So as soon as I walked in, the woman standing in the corner actively getting the vaccines together quite loudly says to another woman "oh! can you grab me the cat vaccines? I accidentally grabbed the dog vaccines." I'm sorry you accidentally grabbed what? The same woman later said something along the lines of "I like using animals as testers for shots". Moving on, not a single person was wearing gloves, all FOUR workers in the room were walking around, eating subway and talking and laughing with each other the entire time. Another thing is I had brought her treats from home and mentioned that when one of the women brought out a squeezable treat, she said "oh that's okay we like to spoil them while they're here" which I was fine with, but my cat didn't like the treat they were giving her anyway. So they were just tapping her face with it and she wasn't eating it. Lastly and arguably MOST unprofessional, I was standing behind the head doctor in the room and he was actively giving my cat a shot WHILE trying to talk to me WHILE also trying to turn around and look at me. YOU SHOULD BE PAYING ATTENTION TO THE SHOT YOURE GIVING MY CAT NOT TALKING TO ME OR ANYONE ELSE. In summary, I will never be coming here again, and I will be calling whatever level of HR I'm able to reach. I would give it 0/5 stars if i could.

My mother has been taking our dogs to this clinic for years but the lack of respect and…read morecommunication among the staff with this clinic is unacceptable & we are not putting up with it anymore. Our pit-bull was treated here for his allergies and although we are aware of the stigmas of their breed, vets should be aware that they are going to deal with all sorts of breeds, despite there anxiety & etc.. but as the owners, if we communicate that muzzling or restriction will only intensify that, it's their job to find others ways to make the clinic "stress free" for all of their patients. The vet techs are impatient and honestly seemed like they wanted to get our dog in & out without even the proper care or advice we were looking for. Then have the audacity to charge for extra services we didn't ask for. We will not be coming here again. Learn to respect your patients and understand that people look to you for help, and to not be judged or treated differently based off their biased stereotypes of our dog.

I made an appointment and was to send paperwork I had called with a question about a statement made…read morein the paperwork stating that the vet was not liable for any medical adverse effects that they may cause The General Manager was very rude and tried to answer my question in a roundabout way then kept saying Well we will just have to cancel your appointment Very disappointing

We have been looking for a good vet for our 3 labs. We were involved in the corporate vet syndrome…read moreand felt there was no alternative. Found myself second guessing the vet. Family Paws..... Dr Kwon and staff were incredible. Caring, attentive and found things that were supposedly already taken care of. An excellent private practice DVM. Prices reasonable, they answer the phone and call you back! Very Highly recommend! I would give them 10 stars if I could! Finally feel comfortable with my vet again.

Family Paws Animal Hospital is a wonderful veterinarian clinic! I was extremely anxious to get…read moreChloe neutered after a very scary experience with a spay done by SPCA in New York. Dr. Kwon did an amazing job of reassuring me and she was back in my arms only two hours after I dropped her off. The ladies at reception are also very kind and friendly, providing wonderful customer service. Chloe's stitches look great and the cone they provided me with fit perfectly. Prices are reasonable, scheduling appointments is easy, appointments are quick and the facilities look clean. I would highly recommend!

I am absolutely moved by the staff at Meadowlands. They are so kind, caring, and accommodating it…read moregoes beyond words. I had an emergency situation with one of my cats (was having a seizure) and in a panic I tried to see a vet close to home - they refused me. Next, I rushed into Meadowlands and they took her in the moment they could. They were more than comforting and accommodating. Finally, just this past week my family had to put my childhood cat down, due to health complications and age - diabetes, refused to eat or drink, etc. They sent a personalized card, staff and doctor signed, saying how sorry they were and if we needed anything to let them know. I am truly MOVED by the passion this facility must have for animals, and with that I strongly believe that they share the same passion and love for your furry friends as you do. I don't know about you, but I wouldn't want my animal in the hands of anybody else.

This place is not only disgusting but they up-charge you, they are negligent, and keep your animals…read morecaged for 8 hours when it should be 2-4 for procedures. Truly a disgraceful place that will be reported due to multiple complaints from other customers. They abuse animals and charge you double for services, what other nice places would have. I'll pray for this dumpster fire of a so called vet office. Go anywhere else if you love your animals!

we had to change vets since our other one on Tyler blvd wasn't coming back to practice.Fortunately…read moreour King Charles cavalier was going to get the best care Dr Gundelly(misspelled). she was 15 with a torn ligament in her knee, and Dr. Recommend a monthly shot for pain and it turned her into a puppy. When her time here was over the nurse and doctor were so compassionate and supportive and talked with us about what we should do. I'm forever thankful how they enjoyed Diva and cared for her !!

Have been going to them for years. Three dogs all very well taken care of. This is a small family…read moreoffice, they talk to you like your pets are your kids? I always give us honesty options and multiple options for treatment, never pressed or forced to do anything. they have always been welcoming to all of us. The only downfall is bc they are small it's gets busy. You have to wait longer than wait normal. But I can honestly stay it's because care is more about quality and making sure your pets are OK then watching if 15 minutes passed for your appointment and then trying to push you out the door.

We've been going to Dr. Troutin for about 20 years. He has always been kind and knowledgeable with…read moreboth our dogs and cats. His office is a bit non traditional but it's the feel of the old time doctors - nothing fancy just a great vet.

If I could leave a negative stars I would . By all means if your animal is really sick please don't…read moretake them there. There is nothing that looks sanitary and The old man working there all alone by the way no helpers, has a cat just roaming around. He didn't even have a thermometer to check to see if my puppy had a fever, he said he couldn't find it the other day. DON'T take your animal there please. My puppy had parvo he didn't even have anything g to test my dog with either!!!!

I first found Dr. Ramsey searching for someone for my pet rats. He was at another clinic at the…read moretime. We followed him to AMCE and have not/will not see another vet. He is wonderful with our animals and treats them as though they were his own. I would and have recommended him to everyone. We had to put one of our cats down with them yesterday. We have unfortunately gone through this process with this clinic multiple times. They are always so compassionate and gentle. They give you as much time as you need to say goodbye and administer the drugs while your baby is still in your arms. I cannot thank them enough for the love and patience they had with us yesterday.

We love seeing Dr. Ramsey over at Animal medical center of Euclid, he sees all my exotic animals…read moremostly birds, and he's just so kind to us and very happy to see us every time we come in. The staff is always friendly when getting check in.

I'm surprised to see all the negative reviews! I have a 2 year old Shih Tzu who's been a patient…read morehere since she was a puppy. We got her on one of the puppy plans that covered the cost of her spay and shots. I think it was $60 a month for the first year? Well worth it considering the spay alone and anesthesia and shots would've been more out of pocket. The puppy plan also covered any appointments she needed. It's a good insurance policy. If they think your pet does have an emergency situation they usually will recommend going to a pet hospital nearby. They close around 5 usually so anything after that you'll have to check around for a hospital. On the app they have an online person you can talk to with questions. The app is also really nice to have it shows all vaccinations, appts., etc. After every appt they call you to make sure your pet is doing okay and will tell you to call with any questions. This is really comforting. Sonja, Dawn, and Dr. Raji are the best!! Always so friendly and willing to help in any way they can to care for your pet. The only thing that I recommend is calling for your appointments. They got a new booking system so the app isn't always accurate. Thank you BanfieldPetHospital for taking care of my Emmy. She loves going to the vet lol!

I have taken my 3 dogs to Banfield and done the membership for 7 years no issues Alicia and staff…read moreare great! Love all the vets. Tyson are older boy has Cancer and when we are ready to help him cross the rainbow bridge Banfield will be there.