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Silverback Storage

4.0 (1 review)
Closed 6:00 am - 10:00 pm

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Services - Silverback Storage

Self storage

Vehicle storage

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4 months ago

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Branson Hill Storage

Branson Hill Storage

(3 reviews)

Pros Well as far as security goes out definitely feels like…read morea prison. In this case this is a good thing. Locks are provided. And the maintenance guy is friendly and curtious Cons. The cost is very high a 10x 20 with no insulation or climate control or lighting Is $120 a month. The staff aka a "Karen" (office personnel) is extremely sensitive to anything they dont like. The maintenance guy is cool though. Laid back and easy going. frequent access is apparently an issue they allow 1 access a day or 30 a month anything more they will cry And charge you a dollar each entry what a joke. No properly stored fuel containers Or sealed propane bottles but allow fuel in stores vehicles They want titles to vehicles that are stored in units but not ATV'S not unusual but still weird. This is not a friendly place if you need frequent acces to your property the signs say one car at a time and I now know why.. so your entrys can be monitored and you can be charged for frequent access to your property as if 120 a month isn't enough. If each renter is granted 30 days of access and only use 2 or 3 a month what's the problem. I do not recommend this place if you need daily access Or want privacy Office personnel is very noisy and sneaky. We will not be renting here anymore it may work for you but definitely not us.

Rudest and unprofessional place I've ever done business with. To start I signed up for auto pay…read more After three months I receive a call that I'm past due. I tell manager that there must be a mistake because I'm on the auto pay. She says I never signed up for it and now I owe three mouths of late fees. I found it funny that if I hadn't signed up for auto pay how was see able to process three mouths of rent and late fees without asking me for my credit card. I had my unit broken into twice within a 9 month span. In September I find that my latch had been cut and the lock removed. When I reported it to the manager she tells me that there were several units burglarized in July and that was probably when it happened. She never got out of her chair to inspect the damage. She never contacted me that there was a major break-in and to check our unit. The second break-in every unit in the building was burglarized because the inside walls don't go all the way to the ceiling. The final straw was when my credit card expired. Professional businesses give you a curtesy call or email telling you to update your payment information. I'm glad I happened to catch it within the first month and was only charged one late fee. After all you can't charge late fees if you tell the customer that their payments aren't going through.

Silverback Storage - selfstorage - Updated May 2026

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