I wouldn't advise anyone to come here. They're trying to run a doctor's office rather than an…read moreurgent care out of this place. I got here 12:16 and checked in on the computer. During check in you have to pay upfront. AFTER you pay you're given an appointment time - mine was 4:25pm. I checked with the receptionist if that sounds right and she said yes. She said I should come back at 4:25 pm as that's the time given ... this is after I already paid. I return BEFORE 4:25 there's a much longer line. People are going in before me. Would I come back here? Nope Requesting a refund is impossible too They do not care about your health and there is no proper behavior from the staff.

Expect rude employees , horrible long wait times and total incompetence from this location . I…read morewould give them zero stars if possible . Just go to any other place if you want quality medical service

I had sinus pain and congestion with on/off clogged ears I couldn't shake off for weeks…read more It took a turn on Easter Sunday, with swollen lymph nodes in my neck that hurt and felt like walnuts under my skin. Miserable, I found City MD open! Hooray! Staff was professional and polite. I saw a PA within 15 minutes. After examining me and asking pertinent questions, she ordered 2 prescriptions for me and gave me clear instructions about home care. There's a CVS basically next door where I got my scripts filled and purchased the other things suggested by the PA. I was grateful they were open on the holiday, and impressed with the care I received. Great stuff.

I want to give this terrible place ZERO STARS. I went in for facial pain on my left jaw/face and I…read morehad went to the doctor, the dentist, here and in California trying to figure out what's wrong and the doctor, white man, bald, ugly, and RUDE. Told me he's not a dentist and why would I even go there. I am looking for medical advice and your doctor is telling me why am I even there ? EXCUSE ME ? Insane. I went to the ER after because he was so rude and unhelpful and told me I wasted him time. I actually ended up having NERVE DAMAGE WHICH HE BRUSHED OFF HIS SHOULDER. Saying "we're not dentists" when no this was not a dentist job. Getting good healthcare in New York seems impossible which is crazy considering how many people here work in it

OMG AWESOME SAUCE!!!!…read more This center is very clean with very friendly staff and doctors. You are basically seen right away after filling out a form. First the nurse sees you then the doctor. The doctor was very nice and informative. I am so glad I found this place for emergency visits and I love their hours and that they open on the weekend.

OMG WHAT A SH*T SHOW! The service is terrible across both the Hewlett and Cedarhurst location. I…read morewent to the hewlett location for a workers comp injury and was advised that the X-ray tech would be in between 6:30pm and 7pm. After waiting until 7:30pm, I was told that I would have to go to the cedarhurst location for X-rays. . I mean talk about incompetency. I was seen by the provider who couldn't tell me anything unless X-rays are done so why waste my time seeing me ??? To transfer me to another location ? Nevertheless, I went to the cedarhurst location and the front desk staff was clueless as to why I was there ‍. I stood and explained why I was there and they decided (?) to see me. While waiting in the waiting room, at exactly 7:40pm, the front desk turn off the lights in their area and the tv in the waiting room because they were not accepting anymore patients . It gets better at 8pm, all the front desk staff was gone while there were atleast 3 other patients waiting in the waiting room. My mind was blown. Literally! I am not sure whose doing the hiring process or what they are trying to achieve but it's sure not patient satisfaction. Who manages these office ?! I manage a dermatology practice and if this is how my staff was, I would've been fired by now.

I came here as a result of having a bad sore throat which I feared would be strep throat. When I…read morearrived, I was directed to the kiosk to sign in. I noticed one other person in the waiting room. I was told there wer three people ahead of me, that the wait would be about an hour. Understood. After completing the kiosk sign-in I was sent another link to complete the information sheet. In as much as I had to do that on my phone, it took some time since my phone isn't a tablet. I guess it makes sense, but the new technology in this industry takes some getting used to, especially when your from the baby boomer group and accustomed to completing forms on paper. No problem. After completing that step, I was called to a waiting room to await the check-up. After about 10 minutes an assistant took my vitals and said the doctor would be in soon. I waited another 35-40 minutes and the doctor came in, assessed my symptoms and cleared me of strep. I was happy to know that. I would have given them more stars, but I didn't feel valued as a patient. I realize it was a Saturday evening and many came after me, but the attitude was more mechanical rather than caring. I am not sure I'd return, but it's definitely better than going to the hospital.

i went for non-lifethreatening care visit yesterday. I never get prescription nor did my pharmacy…read more I called them twice. And asked me to wait for call back coz the person who saw me is out. But what's the point of seing in an urgent care when the patient could not get the urgent care they paid or would be paying for? like seriously? wait??? Then I should've not gone to an URGENT care. So until now, I have not gotten anything.

I took my son for a shot he needed for school and when we were brought into the exam room behind…read morethe door was a mouse trap. To me that's not a good look for a pediatrics or any Dr to have in the exam room. They were much better as a private practice before becoming part of Mount SInai. We will not be using them anymore

I wish there were better options in the neighborhood. Making an appointment is very difficult…read more And dare to request a callback from a doctor. Had to wait 2 weeks for results of a chest x-ray. I left several messages and finally got a call 2 weeks later. Now is the second time I am waiting for the doctor (or nurse) to call me back and haven't been able to do this for 4 days. 4 days to get a call back from a doctor or nurse? I've called every single day. The nurse called me back from a unlisted number, left a message and that was it. crickets. And when I call the front desk, although nice, they say "That's odd, we usually respond sooner than that." This is my second such experience, so I don't believe that. I also started coming to this office soon after it opened and do remember the staff problems before... Although they move slowly, I believe the interaction has gotten better by the staff. Waiting times have gotten longer. I spend a lot of time in the waiting room and in the patient room waiting to see the doctor. With the problems I describe unfortunately I haven't been able to find a better option in the area. But as soon as I do, i'm out. O, almost forgot, although they have a nice online portal, messaging doctors on site is futile. Crickets.

I've been here three times. First two times were decent. The third time I came I had an…read moreappointment. I waited 20 minutes to get called back. Then after 20 minutes waiting for the NP I popped out of the room and ask if they had forgotten about me. After about another 20 some odd minutes I left. They called me about 10 mins later, I missed the call. I sent the a message regarding my appointment and they responded "we called and left a message". -_-. Should of called my name as I walked out of the office. You guys should be more courteous. Even if I'm going to have a long wait at least let me know you're busy doing something. Don't just leave me sitting their. Its disrespectful, I value my time and I felt like it was just completely wasted.

Dr. Vargese in the Bethpage Medical Office wanted me to wear a heart monitor for 14 days because of…read moreconcerns on my EKG. As insurance typically does, they denied the claim. Rather than appeal it and provide more information for the monitor, the doctor just said oh well we can give you a 24 hour one. I said ok but the problem is I am not having symptoms everyday so there is a good chance nothing will be picked up. She said "yea probably but insurance rejected the one you need." She didn't even make the attempt at getting it approved. I called the insurance company myself and they said they had requested more information from the doctor to approve it but she did not respond. PA Jeyisimi saw me for very low blood pressures in the Valley Stream Office. I asked her about medications to raise it since it was a constant low and making me dizzy and fall. She said there is nothing I can take and just go to the hospital. I said I am sure there is something I can take. She asked a doctor who also said there is no such thing. I went to the ER because my pressure was at a dangerous level. They sent me home with Midodrine, a medication specifically used to raise blood pressure. I will say, I disagree with most of the reviews about the front desk. I have not had anything but positive feedback to give. They have all been very pleasant and accommodating to me.

Dr. Mark Bornstein did a really good job in restoring a bridge tin my mouth hat loosened. He did it…read morefor free. It was the right thing for him to do, and he did it. He is a very fair and decent man and I like having him for my dentist and hope to keep him as one. Myles in Woodmere

Excellent care, caring dentist, wonderful staff! Spotless. Recommend without reserve!read more

I had a very good urgent care experience here on a Saturday night. I was able to schedule an…read moreappointment online within the hour, I parked right in front (pretty lucky), and we got seen very fast. We were in and out in less than an hour. The space is clean, and the people working here were nice and efficient. The nurse was particularly great with my toddler. There wasn't any toilet paper left in the bathroom, and the tap credit card machine wasn't working. Little inconveniences. Their online interface pre- and post-appointment are top notch.

quality of care is great, but they send you spam mail afterwards and when I paid the bill, they…read moregave me the run-around for an hour before finally giving me a receipt.