I was asked to pick out tile, fixtures, and cabinets from a list of vendors. I had initially…read moreselected grey cabinets, but called the vendor back to change my preference to white. I used white cabinet samples to compare to the countertops during selection. The work was done quickly at first. Demo took a couple days with the owner and one worker. When it came time to install the cabinets, they had ordered the grey color cabinets. When I called the vendor to confirm my color choice, she informed me that ARJ had never placed an order with them. The cabinets (and presumably the tile as well) must have been ordered from some alternate vendor. ARJ fought with me to insist that the grey cabinets were fine and looked good. I had to insist that they install the cabinets that I selected. Because the shower pan installation didn't account for the lip of the shower bench, the bench installation was done by cutting a notch out of my doorframe to accommodate. When I insisted this be corrected, the bench was cut down smaller and the notch was filled with silicone caulk (which shrunk upon drying). The mosaic tile used for the shower pan floor and on the walls was uneven and poorly cut and installed. ARJ blamed this on defective tiles from the manufacturer and insisted that this could not be avoided. No spacers were used on the mosaic tile resulting in uneven and jagged lines. Tiles were chipped and cracked during installation. There was a film left from the grout which has stained the tile floors. The wall tile and shower tile are still covered with a film. The light fixtures that were installed were not even centered above the sinks, and when I asked to have this corrected, ARJ suggested just moving the mirror over (even though this would also be off-center with the sink). I asked ARJ for an itemized invoice for the cost of materials numerous times and they never provided one. I was charged over $5,000 for materials (tile, cabinets, and countertops - fixtures were purchased personally). When confronted with the issues, ARJ argued that the work was fine and that the damage to the tiles was hardly noticeable, especially if you stood back from the walls. I insisted on receiving an itemized invoice because I feel certain I was overcharged for the materials (including the tile that was damaged).

From reading reviews, I believe ARJ Remodeling likely does great work. However, I'll never get a…read morechance to experience their work because of the way they handled canceling their appointment with me to give an estimate on an entire basement renovation. On Friday at 6:30 PM, I was able to line up an appointment for their estimator to arrive at our home the next day (Saturday) at 4 PM. I rearranged my day on Saturday to make sure I would be there when the estimator arrived. At 3:21, the estimator called my cell phone and left a message. He called again at 3:25. At 3:30, I received a text asking if I was home and then another text that said my appointment was canceled due to no response. During these 10-15 minutes, I was on a treadmill running, so I did not have my phone handy. Honestly, I could have been doing a lot of things and not had my cell phone handy... reading a book, working in the yard, playing games with my kids, etc. If I had been told by ARJ Remodeling that I would receive a phone call or text 30-45 minutes prior to the appointment and that if I did not respond, the appointment would be canceled, I would have made sure I had my cell phone handy. However, I was never told this important fact. So, when I got off the treadmill at 3:35 to make the 5-minute ride home to be home 15-20 minutes before the appointment, I picked up my phone and saw the text that my appointment had been canceled. I texted back expressing my disappointment and received a text that stated: "That's not good you did not answer even text at 3:30." Read that text again... notice it is my fault the appointment had been canceled. I was irritated, so I called and said: "Wow, that's a great way to lose business." I admit this was not the best way to start the conversation. At the same time, the young man who answered the phone immediately put the blame on me (as he did with the text). He explained, in a verbose manner, that it was my fault that I did not answer my phone and that his estimator didn't want to drive 30 minutes to an appointment if I wasn't going to be there. I mentioned we had just made the appointment a day earlier, that I keep my appointments, that I was never told I needed to answer a phone call before the appointment to confirm I was there, and that if I had been told this fact that I would have made sure I had my phone handy. The young man barely took a breath before he started explaining again that the problem was that I didn't answer my phone. This is when I decided to hang up. Never once did the person answering the phone say, "We are sorry we canceled your appointment" and there was no apology for any misunderstanding, even though I stated that I had rearranged my entire day to be available for this appointment. Here's the kicker... I'm getting 2-3 estimates, which is what most people likely do for a big project like this one, and ARJ was the company I was leaning towards hiring because their online reviews are strong. Obviously, after the way I was treated as a potential customer, I won't be doing business with them. With that said, my disappointment is not just with the way I was treated as a potential customer. I'm also disappointed that ARJ is out of the running for this project because, as stated in my first paragraph, it sounds like they do good work. One final word. Please feel free to check out my other reviews. At the time of this review, I have left 14 other reviews -- 12 5-star reviews and two 1-star reviews (one which was updated to a 4-star reivew). I don't like leaving negative reviews and rarely do, so for me to leave one means something.

After our previous contractors did a horrible job on the shower in our bathroom remodel (and took a…read moremonth to complete the work), Sunny and his team came to the rescue. Sunny estimated his guys could get the job done in 10-12 business days. They got it done in 9 total days. Sunny thought some of my floor tiling might get destroyed and might have to get replaced when his workers demolished the shower. Instead they demolished the shower and had everything out of the house for trash pick-up in a few hours without scratching a single tile on the floor. His team constantly exceeded expectations. They showed up on time every day and worked almost non-stop until the end of the day. At the end of it all, the quality of work done by everyone on the team was top notch. They were able to make our vision a reality, and they did it at a pretty fair price. Anyone looking to avoid a contractor horror story with their remodel should call Perfect Remodeling.

I have worked with Sunny and his crew for almost every project in our house and it has a been a…read morewonderful experience every time. We have had 3 complete bathroom renovations, adding a bathroom in our basement, and converting an old laundry room to a mudroom and had a good experience on every project. Sunny is extremely responsive and comes out quick to provide an estimate, his crew shows up on time every day and comes every day during the project, they do great work, and everyone is very friendly and professional. I highly recommend reaching out to Perfect Remodeling, I just did for another project!

I finally found a remodeling company I can trust! Michael and Candace and their team at Porcelain…read moreInnovations were fantastic. Fast, efficient and professional. The clear communication throughout all phases of the project was exactly what I wanted. I will definitely use them for all future projects.

We hired Proclaim Innovations to resurface two tubs and fix the tile grout on one. They did a…read morefantastic job. The workmanship was outstanding. In fact the entire process, from getting a quote to the actual work was easy. The team did a great job of communicating with us. We have them looking at another job. I highly recommend them.

I cannot say enough good things about this company. The employees are thorough, responsive and…read moredon't seem to be bothered by my million questions. Inman Park Marble did a small job for me in record time. I have a powder room renovation coming up and I wouldn't go anywhere else. Linda H

These guys are AWESOME. I replaced the original brownish granite in my kitchen with a…read morecream/gray-based granite with more subtle character. Beaux and Razvan were very quick to explain the process, helping me to understand the expected costs and even gave me some suggestions (like an updated sink) that makes the countertops (and my kitchen) look more contemporary. Given the area of the slab that I wanted as the island, they were able to find an arrangement of the remaining slab that PERFECTLY continued the granite grain into the back corner (see picture 3/4). Stunned how well they did on that piece. The installation team arrived on time, explained the process, was super friendly, and finished in only two hours - from granite removal, granite installation, attaching and bonding the sink, and preparing the sink area for the plumbing. And they cleaned up almost everything after they were done. Very professional. Oh, and you might see that the caulking against the wall looks imperfect, but I asked the guys not to worry about making it perfect as I'm tiling once the bonding has cured and would have been a waste of time; I'm sure they'd have made it perfect otherwise. I cannot say how much they exceeded my expectations. Thanks so much guys! Now you have me shopping for a new DW and range to live up to these beautiful new countertops. ;-)

Excellent workmanship and very thorough with both their proposals and their engineering those…read moreplans. Thoughtful and very considerate about the interruption brought on by their time making renovations to our home while converting our powder room into a full bathroom and modifying our office into a mini master bedroom. They made efforts to complete the work quickly; thereby, limiting that interruption... Very much appreciated by us. After the work was done, they followed up with us to ensure our satisfaction. We're very pleased and we'll be calling on American Home Remodeling for future projects.

I honestly cannot say enough about the quality of work and attention to detail that Mateo and…read moreSergio gave my project. I have a very large deck that was falling apart and very unsafe. Mateo spent a lot of time going over details with me to ensure it was rebuilt with extra gates and safety options for my family (especially my special needs grandson). They also rebuilt the ramp and handrails to an existing pool shed. Mateo was available for all my questions - was on site to ensure everything was being done correctly. They did quality work with very fair pricing. I would highly recommend this company and will defiantly use them in the future for any of my remodeling needs.

We bought a 500K fixer-upper that needed a new kitchen, paint, plumbing, flooring fixes, and a…read morelitany of other things. It was basically the Addam's Family house. The folks at BA were helpful, responsive, explained what needed to be done and helped us navigate all of the projects they headed. They worked mostly with my wife and just did an amazing job. They were even sensitive about our budget and made adjustments accordingly (marble and tile decisions, timing of when to do what, etc.). Anyways, I usually don't gush about a service provider but this team went above and beyond. So I guess I felt compelled to do the same. Highly recommend BA. You're doing yourself a favor and saving yourself multiple headaches. This team can do everything you need done.

We've worked with BA on 2 jobs across a 3 year period and are extremely satisfied with all aspects!…read moreTheir design was creative and made the best use of the available space in kitchens and baths. The advice in the kitchen area made it a much more useful work space than the original. The advice in the bath added room for a more spacious tub and modern toilet. All issues that arose were dealt with promptly and to the satisfaction of all. The property they renovated was 50 years old, yet they were able to meld old with new and preemptively replace infrastructure that was overdue for failure along the way at a lower cost. They have stood behind their work, even helping us to identify a problem that was unrelated to anything they did at no charge at a later time. We highly recommend!

I had an AMAZING experience working with Luis and the entire team! The bulk of the scope consisted…read moreof replacing carpet throughout the entire home with LVP flooring and new paint throughout. My townhome also needed some exterior upgrades to the trim, a good pressure washing in the entry, and a fresh coat of paint. Luis even threw in some freebies by patching holes in the garage and painting the interior and exterior garage door, fixing the mailbox, and disposing of miscellaneous furniture that was no longer needed. I also added some plumbing upgrades toward the end of the project (replaced all toilets and replaced faucet fixtures in sink, bathtub, and shower). Throughout the project, Luis kept me informed and sent progress photos of the work that was completed each day. Luis was very gracious and allowed us to use his business account to purchase all the paint (which saved us about 40%...I hadn't realized how expensive paint had gotten). Luis and the team also made several trips to Home Depot to purchase additional supplies and material for the added scope (which I really appreciated as it saved me time and I was able to just reimburse him). It's always a bit scary going with a group that was found online without any personal recommendations or connections. But I had a great feeling after speaking and meeting Luis. He definitely did not disappoint. The renovations turned out way better than I could have imagined. We've already started to get compliments. I will definitely be a repeat customer and will recommend this group to all of my friends and family in the future. Thank you...Thank you...Thank

WOW! This company has left me for a loss of words. We originally asked for a quote for hardwood…read morefloors, but decided to ask about interior painting and a lot of drywall. I have been SO IMPRESSED with everything from our initial conversation with Luis to his crew and their quality of work. They have the highest standards and have done such an amazing job. They show up on time and work throughout the day. They are so kind and polite. I happen to be working at the other end of the house and they have no issue when I need to walk through. I trust them in my home if I need to step away. The drywall work alone looks amazing. Then the painting of a lot of room sin the house. This crew works hard and stays on task. Luis checks in on them and checks in with us too. They have provided suggestions and shown us pictures to give us ideas of changes we may want to change. When there was a paint issue, they said no problem and were able to get the colors for us. They are getting ready to start working on the floors. I had requested tat they do it on a Friday, since we would need to be out of the house, and they honored my request with no issue. I have a bunch of other jobs that I plan to hire them to do once this big one is completed. I could not recommend them more!

Nothing could improve.. charge me for things they didn't do, over charge me for materials and…read morerefuse to show me receipts, never gave me a contract only an invoice, lied about the price of materials.. I had to hire an electrician to fix what Jamar Ruffin messed up..Had get the inside of my mother's house painted over, they charged me for labor to paint the outside of the house in which he never did, claimed they had 6 Latino workers that was a lie, they hired two Latino workers that they picked up from Home Depot the same day they started demolition, They lied about placing the floor in my pantry never did Lowe's was hired to do the floor from the pantry all the way over to eat in kitchen dining, they charged me for labor for floating shells in the pantry did not do they charged me for labor for floating shells to put my Mother's flag up. Did not do they charged me for labor for a fence that they did not put up. please be aware do not hire them to renovate your home. They are complete con artist and they will not show you any receipts but I'm quite sure once they read this they may start showing people receipts and they may start actually giving people contracts and not an invoice they should know the difference between a contract and an invoice. Please don't believe everything you see and definitely don't believe everything they say

I would highly recommend Ruffin Home Renovations for any home improvement needed. They remodeled my…read moreliving room/ dining room with French doors and totally redesigned my 2nd floor powder room With removing the tub and replacing it with a walk in shower. The job was completed in a timely manner and the pricing was fair.