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    Silver Needle & Thread Home

    5.0 (1 review)
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    Services - Silver Needle & Thread Home

    Baby furniture reupholstering

    Bed reupholstering

    Chair reupholstering

    9 More Services

    Commercial interior design

    Furniture reupholstering

    Home interior design

    Partial home interior design

    Home staging

    Office interior design

    Ottoman reupholstering

    Recliner reupholstering

    Sofa reupholstering

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    Recommended Reviews - Silver Needle & Thread Home

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    1 year ago

    went their today for first time. owner was amazing and knows fabrics has a huge inventory. highly recommend

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    FLUS

    FLUS

    (12 reviews)

    Southside

    This place is wonderful! You can buy any kind of upholstery fabric for chairs, curtains and other…read more I first bought material for my bistro table on my front porch. My chairs turned out great. I am not an expert on recovering anything-but it turned out pretty good for my first time. I am thinking about buying some more material to make some unique and interesting drapes for my windows. I will post pictures if I do make some. Recommend:? YES

    Unbelievably Arrogant and Ignorant…read more When you ignore what your customers are repeatedly saying and show them the exact opposite of what they repeatedly tell you they want, you are either unbelievably arrogant or ignorant and there's no doubt you're going to not only lose business but gain a well deserved scolding on multiple social media platforms. My wife and I were approached by a very young looking male who we showed one of the existing cushioned seats for our dining room set of eight chairs. We explicitly told him we wanted a heavy, dark material and thick padding, likely 2" or more. We've reupholstered these before and knew what we wanted. He immediately directed us to the "premium" fabric in the store that was white and explained why it was what we should buy. When we asked if it came in dark colors, he said "no". Strike one, failure to listen to your customers. We asked him again to show us what he had in heavy, dark fabric, even black, and he directed us to a single roll of lightweight, sheer black fabric. Mind you, there were hundreds of rolls of fabric. When I say sheer, I mean you could see your hand on the other side of the fabric and the light shining through it. What part of heavy fabric was unclear? Strike two, failure to listen to your customers. We figured we would look around the store by ourselves as this employee clearly wasn't interested in listening to us, but we were also interested in feeling the density of their 2" seat cushioning. The first thing he showed us was a light batting that he said we'd want. No foam. So we asked a second time to please "shown us your 2" foam". He then brings us out a piece of 1" foam and says "this is what you want to end up with." Strike three, failure to repeatedly listen to your customers. We asked him directly if there was a problem and why he didn't show us a single thing we specifically asked for. He thanked us for coming in to "his store" and we took the hint and left, thoroughly disgusted. We will NEVER recommend anyone to patronize this place. Arrogance and ignorance are great ways to lose customers and gain reviews like this.

    Jax Furniture Refinishing & Upholstering - Before

    Jax Furniture Refinishing & Upholstering

    (20 reviews)

    Mandarin

    Ridiculously over priced. This was a chest with limited curvature. This wad a simple strip, fill,…read morestrain, and coat.

    Great people, great work, and excellent customer service. I got scammed through a different company…read morethat had a very similar name (if you see Jax's or Jaxs instead of this company - run fast) and I had a 10 month ordeal of having to find my chair and had to run to Georgia with a sheriff to get it which sounds insane, but I love my chair! Anyway, I reached out to them because they have great reviews and are a local business. Suzanne was so understanding over email and we arranged a time to bring the chair in. Keep in mind - the person who had my chair before took it completely apart and I felt like it may be a lost cause. I met with Bill and he was so nice and also seemed shocked about the state of the chair (I'll include pictures). We talked a little bit and I had some fabric leftover, but I was still unsure about what would happen. He was pretty confident and let me know that he would see what he could do. I left it in his hands and was kind of busy for a few weeks. Unbeknownst to me, my boyfriend had checked in and left his number with them. He surprised me with it a few weeks later and I was so shocked that it was already done and how beautifully it came out. I am absolutely in love with the results and it came out better than I imagined! I am so thankful for their kindness, customer service, and workmanship. I will be doing business with them and recommending them from here on out; solid people.

    Silver Needle & Thread Home - interiordesign - Updated May 2026

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