Recently had a stay here in Chatham for about 3 nights and 4 days. My mom had hip replacement…read moresurgery done at the hospital, and we needed a place to stay for a few nights while she was healing post op. The staff at the hospital recommended here, and I'm glad they did, this place was wonderful, warm, welcoming and clean. I would recommend anyone to stay here.
We checked in on Thursday afternoon and the wonderful staff member checked us in, joked with us, and told us where to go, where everything was and we headed on to our room. Our room was located on the second floor and the only way to the second floor was via the stairs. They had a grand staircase going up, which if you weren't able to use, you would have to stay on the first floor. The whole place was warm when coming in, and every time we were greeted by the front desk with a smile or hello.
Our room was clean, when we walked in, proceeded to settle in, and use the washroom, which was also clean. The rooms inside come with a closet, a mini fridge, which they keep off to conserve energy, a microwave, tv, drawers, a desk and chair, and free wifi, which was the best part, because I had also brought my laptop to use in the meantime. The parking is also free, and there is a Tim Horton's in close proximity, but also in the mornings between 6:30am to 9:30am they had a continental breakfast, and an array of choices, such as scrambled eggs, sausage, waffles, bagels, muffins, coffee, tea and array of juices and fruits.
I didn't spend too much time in the hotel during the day, but the cleaning staff do come around to clean the room. I had requested for the pullout sofa to be made, because my dad had come to spend the last night with me before my mom was discharged so he could bring her home. They went over and above expectations and brought us extra towels as well as blankets. The staff were wonderful. The greetings from the front attendant, every time you went in or out, the cleaning staff, the continental breakfast staff, all wonderful. I would stay here again if I stayed overnight in Chatham.