Beware...unethical practices. At my annual physical,…read moreKaitlin Beemiller added charges because I inquired about my hormone levels in regards to menopause. Extra visit fees simply for inquiring about something completely reasonable regarding my general health. I've been a patient here for probably 12 years, but I will not be going back.

I have been a patient of Dr. Sarah Allan at Gahanna Family Physicians since 2018. She is an…read moreexcellent doctor. I am always able to get scheduled promptly for urgent appointments if needed. She manages my healthcare needs related to several chronic illnesses. She is realistic when prescribing orders & always diligent about utilizing the most cost effective options for her patients. She is always on right on time for my appointments, I NEVER have to wait for her to come into the room! She is well-organized and efficient during your visit. Her attitude is always upbeat & positive. She has a fantastic personality and is so compassionate and patient in her patient interactions. She is meticulous in her assessments & confident in her bedside practice. She is extremely thorough & always provides me with adequate education about my health needs & her prescribed treatment plan.

I have been trying to get a prescription refill and they will not respond. Their phone goes to an…read moreanswering service and after 5 days of asking to be called the service called me back and told me they require an appointment for my prescription and could schedule me for 3 days later. They have been my primary care physician for almost 15 years, my doctor retired, and they don't seem to care about me or my business. I do not recommend Ohio Health Physicians Group Family Practice at 504 Havens Rd, Gahanna, OH 43054.

Checking in for my appointment today was quite the experience! The app check-in where I spent 15…read moreminutes to complete was not sufficient enough. I had to verbally consent to treatment, after already consenting via the app, and was scolded by reception for not calling the number posted on the doo.

If you are a current patient of this office, please consider leaving this practice. If you are not…read moreyet a patient of this practice, I would encourage you to look elsewhere. My family has spent the past four months in appeals with this office over the multiple mistakes made by the office in billing for services not rendered. This physician's office has systematically lied to us, not returned our calls, failed to deliver on any promises, threatened to send us to collections while we were in the appeals process and in the end has denied us any further appeals or relief from incorrect charges. As a victim, we have lost our ability to have the erroneous charges reversed. But we have left this practice and will continue to speak out, letting others know that this practice does not deserve your business and cannot continue their unethical treatment and victimization of patients.

Most caring staff including, Dr Zaino, I've ever known or hoped for. Always go the extra mile to…read morehelp me and my husband get healthy.

From the owner: Dr. Zaino offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Gahanna. Dr. Zaino sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Zaino is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

I have been coming to this practice for five years. My doctor is Alison Mackinlay. She is…read moreexcellent. She is a family doctor I like that she has a lifestyle medicine focus as well as a tradition medicine background as she gives one a broader approach to healing. The only thing I can say that is negative isnt even negative... its hard to get an appt sometimes as she is so good that everyone wants to see her --so she gets booked up fast. Lol.

I was referred to this doctor via my functional medicine doctor. If I could give this review Zero…read morestars I would. The website states that they are taking new patients. It states on the website that before you can book an appointment you must: 1. Make an online patient portal account 2. gather all of your bloodwork etc. 3. fill out all of the new patient paperwork and questionnaires. 4. make a list of your supplements /medication I did all of this and left 4 messages over an 8 day period. No return call. The link on the website does not let you actually request an appointment. The office does not have a listed email. Someone finally answers the phone to rudely tell me they are no longer taking new patients. What a total waste of my time. She said I could call back in January of 2025 and see if they can take new patients then. But she certainly can't book me for January. What! I told her they have wasted my time filling out all of this paperwork, gathering my data, and I now have an account on their online patient portal. The front desk person was pretty dismissive. At the very least they need to update their website to not waste any else's time. since I can't send an email, and they don't seem to care - I am leaving my review right here.

I have been a patient of Dr. Kurpita's since before the pandemic. I have had in-office blood…read moredraws, seen the nurse practitioner and have had contact with MA's, billing, scheduling staff over the years - they all have been and continue to be nothing short of amazing. I called to reschedule an already scheduled appointment because I had tested positive for COVID - and just by the sound of my voice, the staff member (Mila) made sure I saw someone right away because of how concerned she was just by how I sounded over the phone! I had a televisit with the nurse practitioner within maybe 20 minutes of that initial call. They are on top of things for sure and I couldn't be more happy with any of the team or care that I get from this practice. This is an integrative medicine practice - so that means they are not a pill pusher, let's just cover symptoms with a Band-Aid type of care. They treat the whole person and, yes, that is with vitamins, supplements and, if/when needed, medical prescriptions. If you just want a pill to mask your ailments, stick with western medicine and trust your insurance company to decide what care is needed. I'm glad to be with a practice that doesn't go for a pill as the first line of treatment. Am I disappointed that they don't accept my insurance carrier any longer, of course - but insurance companies are a pain (and if you've worked for one, like I have) you know that many claims get denied for care that is needed or you have to jump so many hoops in order to "prove" you need certain treatments. I'd rather trust my doctor and her team and gladly self pay to ensure I get the right treatment when and how I need it. You can always use an HSA or just budget for appointments. There are times when I call the office and I go to voicemail, but I've always gotten a return call so it's a small price to pay to know I'll be properly taken care of. We are still in a pandemic and healthcare workers are overwhelmed right now in all settings. A little patience and understanding during these trying times goes a long way. I will also add that a few years ago is when my husband and I switched to this practice and he was having a few issues with leg pains and could barely walk in the evenings after working all day. Our niece, who was going to specialist after specialist, had a lot of the same issues and was already using a walker at 15. After reviewing his bloodwork, Dr. Kurpita was able to hone in on the issue, which ended up being genetic. Now my husband has fully recovered and is very active again and even cycles and mountain bikes again. We shared what we learned and my niece got tested and had the same gene - well, she had a full recovery following the same treatment! No more walker for her!! So nobody will ever be able to tell me that having the right vitamins or supplements doesn't work or is ineffective treatment, especially after seeing the changes in my husband and niece - you have to allow them enough time to work. I highly recommend this practice.

I keep meaning to find a new doctor, but the office is terribly convenient to me. The staff is…read morewonderful. They are always very friendly, but the doctor spends very little time with me. I often feel she's not truly listening to me, but humoring me. She diagnosed me with asthma - I only ever have problems breathing when I experience anxiety. When I mentioned this to her and suggested I might have anxiety with dsyfunctional breathing I'm certain it was everything she could do not to roll her eyes at me. She can be very smug.

I was a patient for a couple years but did not like the customer service I received. Didn't feel…read morethey really cared about the patient but mainly just saw me as a paycheck. I'm finding a new doctor now.

Very strong family medicine practice. My primary is Alison MacKinlay and I have nothing but great…read morethings to say about her. She is popular, intelligent, andngifted at her profession. If you want to see her expect to often have a few weeks to wait to see her. If it's urgent they will try to fit you in, but more often than not- in that situation you will may be scheduled with another open physician. I have seen four other doctors in her practice... each very personable and very knowledgeable. If you are looking for quality care... you have found it here at this location.